June 24, 2021
BusinessHow to Give LGBTQ+ Patients an Excellent Patient Experience
As a caring provider, you’re committed to offering your patients a top-notch experience—no matter who they are....
By Melissa Hughes
May 28, 2021
BusinessHow to Say “No” to a Patient
In his seminal book, “How to Win Friends and Influence People,” Dale Carnegie wrote: “Tomorrow you may...
By Kylie McKee
May 19, 2021
Business4 Steps to Take Now if You Dream of Opening Your Own Practice Someday
Opening your own rehab therapy practice can be equal parts exhilarating and terrifying. Along with its many...
By Breanne Krager
May 5, 2021
BusinessFounder Letter: The Best Physical Therapy Career Advice I Ever Got
May is a month of beginnings—at least, it is for students. Graduation season marks the end of...
By Dr. Heidi Jannenga
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April 29, 2021
MarketingMusings from a PT Marketing Director: How to Create Campaigns that Actually Convert
The most basic recipe for success in physical therapy marketing is one part strategy and one part...
By Kylie McKee
April 16, 2021
TechnologyHow to Create the Ideal Tech Stack for Your Rehab Therapy Clinic
Over the past two decades, digital technology has crept into our homes and lives like a stray...
By Melissa Hughes
April 9, 2021
ComplianceWhat You See is What You Pay: 5 Things to Know About Patient Cost Transparency in 2021
Last year, the Centers for Medicare and Medicaid Services (CMS) quietly unveiled the Transparency in Coverage final...
By Kylie McKee
April 6, 2021
BusinessHow to Upgrade Your Physical Therapy Business from the ’90s Model
The 1990s were a wild ride for many businesses. This decade had a lot to offer in...
By Brian Gallagher
March 30, 2021
BusinessChronic COVID: The New Long-Haul Patient Market
COVID-19 drastically altered the fabric of our society—perhaps permanently. Clinic owners saw the biggest immediate impact in...
By Melissa Hughes
March 22, 2021
Marketing4 Keys to Email Automation for Rehab Therapy Clinics
Contrary to popular belief, email is not dead—nor will it ever be. Or so says Scott Hebert,...
By Melissa Hughes
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