Front Office Software Solutions

Boost Patient Satisfaction and Streamline Clinic Workflows

Optimize workflows, improve efficiency, and streamline every patient interaction with front-office solutions that integrate seamlessly with your EMR.

Turn your front office into a well-oiled machine.

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Digital Patient Intake

Simplify patient registration and minimize waiting room times.

Give patients the convenience they desire and save your staff time with Digital Patient Intake. Allow new patients to complete registration paperwork online—then, send that information directly to the WebPT EMR. This reduces their time in the waiting room, gives your therapists a jump on their documentation, and relieves your front office staff of onboarding paperwork.

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“WebPT’s Digital Patient Intake has cut down on the time our front desk spends processing paperwork and reduced our carbon footprint. Patients have the option to complete their intake paperwork before the appointment, so our front office teams no longer have to prep, print, scan, and upload intake forms. This decreases waiting room time and gives patients more one-on-one time with the clinician. On average this saves our front desk 10–15 minutes per patient!”
Appointment Reminders

Keep your schedule full.

Reduce cancellations and no-shows with automated appointment reminders through WebPT Scheduler. With seamless integration with the WebPT EMR, you can easily view and edit schedules for patients, therapists, and exam rooms—while helping encourage consistent, on-time appointment attendance through text, phone, and email reminders that are automatically sent out to scheduled patients.

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"WebPT's email appointment reminders have improved our cancellation/no-show rate."
Electronic Benefits Verification (eBV)

Verify patient insurance in two minutes or less.

Improve workflows, reduce denied claims, and save valuable time for your staff with Electronic Benefits Verification (eBV). Fully integrated with the WebPT EMR, eBV will verify patient insurance information for you, create a record, and store it in the patient chart—removing tedious payer calls and manual entry that can lead to errors and claim denials.

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"We have been able to reduce the front office staffing required for electronic benefit verification."
DIRECT SECURE MESSAGING

Spend less time wrangling inbound and outbound communication.

Experience an enhanced referral communication and document management process with WebPT Message Manager. Leverage automated referral workflows to effortlessly manage all inbound and outbound communications from one platform, and then upload incoming documents to the patient chart—no paper chasing required.

"When I started my own PT business, I needed an EMR to document my visits and fax notes to doctors. I had found WebPT to be user friendly so decided to purchase for my own business needs and it has worked very well for me."

Rehab therapists with the best patient experience choose WebPT.

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Use Cases

Learn how practices just like yours use WebPT to drive better outcomes and higher patient satisfaction.

Attract and Retain
More Patients
Build lifelong relationships with new and existing patients by engaging them throughout—and after—their course of care.
Maximize Efficiency
and Outcomes
Turn first impressions into lasting ones with front-office solutions that streamline intake and scheduling, saving valuable time.
Simplify Front Office Operations
Equip your staff with tools that align with their clinical workflows—enabling them to focus more of their energy on treating and healing
Increase Revenue
Ignite revenue growth, maximize financial performance and propel your practice toward scaleable growth -- at a pace that works for you.
"WebPT is at the heart of our business. It’s accelerated our path to success and made us hugely successful as a startup."
“The WebPT team delivered. The rollout and use of WebPT have gone smoothly…The integration and implementation process was very well done. The onboarding team was very responsive [and] WebPT is committed to meeting the needs of our network.”

Awards

KLAS award logo for 2024 Best-in-KLAS Outpatient Therapy/Rehab
Best in KLAS  2024
G2 rating official logo
Leader Spring 2024
Capterra logo
Most Loved Workplace 2023
TrustRadius logo
Most Loved 2024
“We realized our therapists are not coding right. When we make these changes we get $3–$8 more per unit...at one code per day that's $6,000 more per year for one provider.”
“The WebPT team delivered. The rollout and use of WebPT have gone smoothly…The integration and implementation process was very well done. The onboarding team was very responsive [and] WebPT is committed to meeting the needs of our network.”
"Most therapists and front office staff have already had WebPT experience and it doesn't require a lot of training for new hires. Very user friendly."
"Total package for your business with WebPT. "
"WebPT has been simple to use, and the onboarding team was wonderful and flexible. As a newer small business, WebPT has been an invaluable part of getting our business off the ground. We are over 1 year into our business, and it is still meeting all of our needs. I have used several other EMR systems, and they are much more difficult to use."
"I have been very happy with the services provided by Web PT and they are adaptable to outpatient physical and occupational therapy."
"We started out very small and their price/services met all of our needs. We continue to grow and they meet all of our demands."
WebPT was well suited for our business to slowly launch and begin to treat patients in 2019. It was easy to begin and start using on a small scale. I enjoy the ease of use of the system. I also like how professional the documentation looks once a therapist signs off.
"I find WebPT to be very user friendly and necessary for my PT business needs. It is easy for me to document notes and fax them to doctors. The documentation is set up to include everything I need to bill insurance companies and I have had no problems receiving reimbursement."
"WebPT delivers. WebPT is an excellent EMR for a private PT practice."
"We utilize WebPT for our physical therapy patients. The product allows us to be more compliant, it's user friendly, and makes billing extremely easy."
"WebPT is great!"
"Making the move from paper charts to electronic medical records was a breeze with WebPT!"
"Hands down the best solution for your practice."
"WebPT is a great solution for private PT practices. It works great for staying on top of the complex medical landscape involving regulatory, legal, and third party billing compliance. They have an easy to use system for MIPS and are on top of the latest trends in the industry."
"Great for those that bill insurance as the integration from WebPT to TheraBill is seamless. EDI billing through Therabill is some of the best in the industry. It is mostly point & click submission and reconciliation which needs little actual knowledge of billing/coding."
"The customer service is top notch! Anytime I need anything I can call or email and get a response almost immediately. Web PT has made my job as the manager so much easier."
"WebPT Rocks!"
"Customization is key. Literally. The ability to customize the schedule, the ability to write notes without signatures, the ability to create individual cases within a chart. Those are all things I can say beyond a shadow of a doubt that I appreciated greatly in WebPT."
"WebPT offers a seamless solution to run our entire practice."
"EMR that produces excellence."
"WebPT - EHR platform of choice. WebPT has been well suited for all of my PT, OT, ST clients with no complications."
"Small business dream. Overall the program is very user-friendly and intuitive to use. Things flow nicely from one thing to the next and one entry point to the next, so it does not feel like you have to duplicate the information."
"We are a new start up clinic that WebPT has made it very simple to start this clinic. It took the scary paperwork and billing process and reduced it to a easy to operate clinic. Love the scheduling and the EMR processes."
"WebPT is well suited for day-to-day physical therapy documentation, scheduling, and insurance billing."
"WebPT works well as an integrated software system that combines the ERM and billing in one package."
"For my physical therapy clinic, it works great as I can do everything from start to finish within the software. Intake to discharge."
"WebPT is the BEST of the BEST! HANDS DOWN THE BEST BANG FOR THE BUCK! Customer Service is A-#1 in a world where excellent customer service is a thing of the past!"
"The practices I work with who use WebPT have little to no issues with the software, and working in the billing department, I typically don't encounter many issues either and find that I can complete my job duties easily."
"It is easy to work with and you can learn the system intuitively. There are many easy to use options and I like how convenient it is."
"WebPT fits perfectly with our outpatient PT practice; it covers all or most of the admin issues that come up. I suspect practice would be a lot more challenging without it."
“Build lifelong relationships with new and existing patients by engaging them throughout—and after—their course of care.”
“Build lifelong relationships with new and existing patients by engaging them throughout—and after—their course of care.”
“Build lifelong relationships with new and existing patients by engaging them throughout—and after—their course of care.”

Let the numbers do the talkin'

Member Retention Rate
99%
Revenue Enabled for Rehab Therapists
$400B
Clinics Using WebPT
20,000+
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two patients holding a physical therapist on their shoulders