Front Office Software Solutions
Boost Patient Satisfaction and Streamline Clinic Workflows
Optimize workflows, improve efficiency, and streamline every patient interaction with front-office solutions that integrate seamlessly with your EMR.
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Turn your front office into a well-oiled machine.
Simplify patient registration and minimize waiting room times.
Give patients the convenience they desire and save your staff time with Digital Patient Intake. Allow new patients to complete registration paperwork online—then, send that information directly to the WebPT EMR. This reduces their time in the waiting room, gives your therapists a jump on their documentation, and relieves your front office staff of onboarding paperwork.
See Digital Patient Intake“WebPT’s Digital Patient Intake has cut down on the time our front desk spends processing paperwork and reduced our carbon footprint. Patients have the option to complete their intake paperwork before the appointment, so our front office teams no longer have to prep, print, scan, and upload intake forms. This decreases waiting room time and gives patients more one-on-one time with the clinician. On average this saves our front desk 10–15 minutes per patient!”
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Keep your schedule full.
Reduce cancellations and no-shows with automated appointment reminders through WebPT Scheduler. With seamless integration with the WebPT EMR, you can easily view and edit schedules for patients, therapists, and exam rooms—while helping encourage consistent, on-time appointment attendance through text, phone, and email reminders that are automatically sent out to scheduled patients.
See Scheduling"WebPT's email appointment reminders have improved our cancellation/no-show rate."
Verify patient insurance in two minutes or less.
Improve workflows, reduce denied claims, and save valuable time for your staff with Electronic Benefits Verification (eBV). Fully integrated with the WebPT EMR, eBV will verify patient insurance information for you, create a record, and store it in the patient chart—removing tedious payer calls and manual entry that can lead to errors and claim denials.
See eBV"We have been able to reduce the front office staffing required for electronic benefit verification."
Spend less time wrangling inbound and outbound communication.
Experience an enhanced referral communication and document management process with WebPT Message Manager. Leverage automated referral workflows to effortlessly manage all inbound and outbound communications from one platform, and then upload incoming documents to the patient chart—no paper chasing required.
"When I started my own PT business, I needed an EMR to document my visits and fax notes to doctors. I had found WebPT to be user friendly so decided to purchase for my own business needs and it has worked very well for me."
“PatientPay has improved our payment per visit by $2.50. For tens of thousands of visits, it’s substantial”
“Therabill is magic. We had a biller come on with a lot of years of experience, and she just wouldn’t shut up about how much she liked Therabill—about how simple it was to submit claims, to follow up on them, and to keep track of them. Then [she] went on to brag about how quickly we were getting paid. It was a delight to hear, because my four previous experiences [with a billing software] were not like that. I wish I had just chosen Therabill right away. It’s been a breeze.”
“We chose WebPT because they understand therapists. Unlike our old system, WebPT is actually designed for how we work, making documentation simpler and faster."
“It seems a lot more intimidating than it is. If you immerse yourself in it and play around with it for a few days, you’ll be up to speed in no time. You just have to give it a chance!”
"If they are thinking about becoming a Member of WebPT, just do it! You won't regret it!”
"WebPT has truly simplified our practice operations, ensuring smooth functioning and enhanced our efficiency."
“The WebPT team delivered. The rollout and use of WebPT have gone smoothly…The integration and implementation process was very well done. The onboarding team was very responsive [and] WebPT is committed to meeting the needs of our network.”
"WebPT is great!"
"WebPT is the BEST of the BEST! HANDS DOWN THE BEST BANG FOR THE BUCK! Customer Service is A+ in a world where excellent customer service is a thing of the past!"
Real practices, real results.
