Strengthen Patient Retention
Upgrade Your Patients to Raving Fans
Create loyal, lifelong patients by engaging them throughout—and after—their course of care.
The platform rehab therapists love most.
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Make every patient interaction a memorable one
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act on patient feedback
Keep the pulse on your
patients’ happiness.
Easily track patient satisfaction and loyalty by collecting specific feedback through surveys that produce a Net Promoter Score. This data helps identify patients who are at risk of dropping out of care early and gives you the opportunity to take meaningful action to make improvements based on the results.
Collect Patient Feedback
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Stay top of mind
Send the right message to the right patient at the right time.
Don’t wait for patients to come to you. Instead, reach out to them proactively through automated emails or texts to increase engagement, loyalty, and overall satisfaction. Create targeted lists and workflows to automate a series of emails sent after specific events. Plus, stay in contact with past patients so you’ll always be top of mind should they need therapy services in the future.
Engage with Your PatientsBuild Your Reputation
You're the best. Let the rest of the world know it.
Engage current patients, reactivate past patients, and encourage online reviews with strategic engagement campaigns. WebPT Reach automates the entire process, from distributing loyalty surveys and analyzing results to requesting reviews from patients who are most likely to sing your praises online.
Leverage Online Reviews
Use Cases
Learn how practices just like yours use WebPT to drive better outcomes and higher patient satisfaction.
Attract and Retain
More Patients
More Patients
Build lifelong relationships with new and existing patients by engaging them throughout—and after—their course of care.
Maximize Efficiency
and Outcomes
and Outcomes
Turn first impressions into lasting ones with front-office solutions that streamline intake and scheduling, saving valuable time.
Simplify Front Office Operations
Equip your staff with tools that align with their clinical workflows—enabling them to focus more of their energy on treating and healing
Increase Revenue
Ignite revenue growth, maximize financial performance and propel your practice toward scaleable growth -- at a pace that works for you.
"WebPT has been simple to use, and the onboarding team was wonderful and flexible. As a newer small business, WebPT has been an invaluable part of getting our business off the ground. We are over 1 year into our business, and it is still meeting all of our needs. I have used several other EMR systems, and they are much more difficult to use."
Featured Resources
Check out the latest insights, tips, trends, and research for rehab therapy practices.
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Success Story
The State of Rehab Therapy in 2023
Discover Now
Event
Ascend 2023
This year’s ultimate rehab therapy business summit is right around the corner! Join us for Ascend this September 21-23 for exceptional educational content, inspiring speakers, and unmatched networking opportunities.
Register Now
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Awards
Leader Summer 2023
Most Loved Workplace
Winter 2023 Best Of Award Categories
Earns 2022 Great Place to Work Certification
“The WebPT team delivered. The rollout and use of WebPT have gone smoothly…The integration and implementation process was very well done. The onboarding team was very responsive [and] WebPT is committed to meeting the needs of our network.”
“The WebPT team delivered. The rollout and use of WebPT have gone smoothly…The integration and implementation process was very well done. The onboarding team was very responsive [and] WebPT is committed to meeting the needs of our network.”
"Most therapists and front office staff have already had WebPT experience and it doesn't require a lot of training for new hires. Very user friendly."
"Great for therapy practices that want it all in one program. With EMR, HEP handouts with online digital access, digital intake, and the ability to flow right into billing electronically—it really streamlines the process."
"Total package for your business with WebPT. "
"Robust, proven end-to-end platform that delivers enormous value for the investment. It is well-suited to any size PT practice that wants to have an integrated platform to maximize front- and back-office automation. It is well-suited to a practice with many PTs, where the owner seeks to optimize and/or standardize treatment approaches across the team."
"WebPT has been simple to use, and the onboarding team was wonderful and flexible. As a newer small business, WebPT has been an invaluable part of getting our business off the ground. We are over 1 year into our business, and it is still meeting all of our needs. I have used several other EMR systems, and they are much more difficult to use."
"I have been very happy with the services provided by Web PT and they are adaptable to outpatient physical and occupational therapy."
"We started out very small and their price/services met all of our needs. We continue to grow and they meet all of our demands."
WebPT was well suited for our business to slowly launch and begin to treat patients in 2019. It was easy to begin and start using on a small scale. I enjoy the ease of use of the system. I also like how professional the documentation looks once a therapist signs off.
"I find WebPT to be very user friendly and necessary for my PT business needs. It is easy for me to document notes and fax them to doctors. The documentation is set up to include everything I need to bill insurance companies and I have had no problems receiving reimbursement."
"WebPT delivers. WebPT is an excellent EMR for a private PT practice."
"We utilize WebPT for our physical therapy patients. The product allows us to be more compliant, it's user friendly, and makes billing extremely easy."
"WebPT is great!"
"Making the move from paper charts to electronic medical records was a breeze with WebPT!"
"Hands down the best solution for your practice."
"Great for those that bill insurance as the integration from WebPT to TheraBill is seamless. EDI billing through Therabill is some of the best in the industry. It is mostly point & click submission and reconciliation which needs little actual knowledge of billing/coding."
"WebPT is a great solution for private PT practices. It works great for staying on top of the complex medical landscape involving regulatory, legal, and third party billing compliance. They have an easy to use system for MIPS and are on top of the latest trends in the industry."
"Customization, integration, and more time for patient care. WebPT does a fantastic job of integrating customization with formatted pre-designed evaluative soap notes and revisit notes, which gives more time to the patient and opportunity to work smarter in a time that demands a lot of emphasis to documentation."
"WebPT will keep your practice compliant without more work. I think that the scheduling and documentation system are well done, it is very very nice that WebPT keeps up with all the changing compliance issues/requirements so that the clinician can focus on taking care of the patient. WebPT allows for easy continuity from visit to visit so that the clinician can track what was done previously and then make easy adjustments. "
"WebPT is has been very useful and complememtary to our needs and values. We use WebPT for scheduleing, reporting, documentation, HEP, outreach, and Payment Processing. We have had very good outcomes with all aspects of the software and would highly reccomend to any of our collegues. As a patient client care coordinator specifically the most beneficial aspect to WebPT I have found is the cusomization of the schedule to best suite all our scheduling needs as well as reporting for productivity, authorization tracking, and missed notes."
"The customer service is top notch! Anytime I need anything I can call or email and get a response almost immediately. Web PT has made my job as the manager so much easier."
"WebPT Rocks!"
"Customization is key. Literally. The ability to customize the schedule, the ability to write notes without signatures, the ability to create individual cases within a chart. Those are all things I can say beyond a shadow of a doubt that I appreciated greatly in WebPT."
"WebPT offers a seamless solution to run our entire practice."
"EMR that produces excellence."
"WebPT - EHR platform of choice. WebPT has been well suited for all of my PT, OT, ST clients with no complications."
"Small business dream. Overall the program is very user-friendly and intuitive to use. Things flow nicely from one thing to the next and one entry point to the next, so it does not feel like you have to duplicate the information."
"We are a new start up clinic that WebPT has made it very simple to start this clinic. It took the scary paperwork and billing process and reduced it to a easy to operate clinic. Love the scheduling and the EMR processes."
"WebPT is well suited for day-to-day physical therapy documentation, scheduling, and insurance billing."
"WebPT works well as an integrated software system that combines the ERM and billing in one package."
"For my physical therapy clinic, it works great as I can do everything from start to finish within the software. Intake to discharge."
"WebPT is the BEST of the BEST! HANDS DOWN THE BEST BANG FOR THE BUCK! Customer Service is A-#1 in a world where excellent customer service is a thing of the past!"
"The practices I work with who use WebPT have little to no issues with the software, and working in the billing department, I typically don't encounter many issues either and find that I can complete my job duties easily."
"It is easy to work with and you can learn the system intuitively. There are many easy to use options and I like how convenient it is."
"WebPT fits perfectly with our outpatient PT practice; it covers all or most of the admin issues that come up. I suspect practice would be a lot more challenging without it."
"We never have to leave the system. Everything we do is in the WebPT. Patient reminders, intake packets (although we still print for patient preference), scheduling, scanning, faxing, printing, treatment, billing, payment processing, HEP (although we use another source for ease of use), and performance revenues. Everything is in this system except for obtaining pre-auths and insurance referrals."
Let the numbers do the talkin'.
Member Retention Rate
99%
Revenue Enabled for Rehab Therapists
$400B
Clinicians using WebPT
170000+
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