Message Manager by WebPT
Axe Paper Faxing
Save time and resources by managing all inbound and outbound communication through digital fax and Direct Secure Messaging (DSM)—without ever leaving the WebPT platform.
Upgrade your clinic communications.
When your practice relies on paper faxing to communicate with other healthcare providers, care feels disjointed, referrals fall through the cracks, and your schedulers are tied up with tedious workflows. Efficient communication is crucial for improving patient care and ensuring referrals are managed seamlessly so patients receive timely attention.
With WebPT Message Manager, you can quickly and easily communicate with external providers using a secure and HIPAA-compliant communication tool to exchange protected health information directly from the WebPT platform.
Save time and increase your bottom line.
Simplify communications, streamline operations, and reduce administrative burdens for your rehab therapy practice with automatic incoming faxes and Direct Secure Messages (DSMs).
Free up your staff.
Say goodbye to the monotony of scanning, organizing, and uploading documents into the correct patient chart. Instead, automatically upload all incoming faxes and DSMs into the WebPT platform and liberate your staff to concentrate on improving the patient experience.
Save money on labor costs and office expenses.
Eliminate the need for expensive fax machines and dedicated phone lines. With digital faxes and DSMs flowing directly into the WebPT platform, where they can be viewed, downloaded, or attached to the patient chart, you’ll increase your staff’s efficiency and save the average $20 of labor it takes to file just one fax.
Enhance care coordination.
Easily communicate with external healthcare providers by instantly connecting to their electronic health record (EHR) to ensure HIPAA-compliant care coordination and patients quickly get the care they need.
Improve interoperability with referring providers.
With 96% of hospitals and 78% of ambulatory clinics using DSM-capable EHRs, Message Manager will help you expedite the exchange of referrals, records, and results through seamless and secure collaboration—thus, ensuring you, your staff, and your patients never miss a beat.
Reduce the time between referral and care delivery.
Gain real-time access to patient records to eliminate back-and-forth with the referring provider and engage with your patient immediately. Plus, improve your patient rapport by understanding their entire clinical picture.
Maximize referrals and convert more patients.
Build up your relationships with referral sources to grow your network, improve the traceability of inbound referrals, and convert more patient referrals into scheduled visits.
Strengthen your communication with referral sources.
As the top-preferred communication method for referring providers, DSM ensures you stay easy to do business with by quickly connecting to the EHR of the external providers you work with and helps cultivate stronger relationships.
Improve referral traceability.
Enhance the traceability of all inbound faxes and communication to decrease referral leakage and convert more patients to scheduled visits. Plus, confirm that your outbound faxes and DSMs are delivered to the intended recipients.
Increase your clinic’s visibility.
Gain free exposure to referral sources through an automatic listing on the DirectTrust Provider Directory—available to all DSM-enabled clinics.
Frequently Asked Questions About Message Manager
What is Direct Secure Messaging (DSM)?
What are the benefits of DSM in rehab therapy?
How does Message Manager strengthen my referral sources?
How does DSM improve my visibility with referrals?
How would I use DSM in my practice?
See why WebPT is the best Physical Therapy EMR.
Got a specialty?
So do we.
Our business is your business, and we know there are a lot of niches in the world of therapy. That’s why we offer specialty-specific documentation modules for both rehabilitative and habilitative therapy, including speech-language pathology, pediatrics, feeding, counseling, occupational therapy, vestibular, neuro, ortho, and pelvic health.
Looking for ways to save time?
Us, too.
Since the beginning, we’ve focused our solutions on supporting rehab therapists' needs and boosting their productivity to make managing their practices easier. That’s why we offer various automated features to enhance your efficiency, boost your bottom line, and allow you to spend less time on documentation and more time treating patients.
Drowning in Medicare rules?
We’re your life raft.
Make Medicare and payer compliance a breeze with our integrated solutions for functional limitation reporting, MIPS, and KX modifier threshold tracking. Plus, ensure proper billing and prevent coding errors with our built-in 8-minute rule and NCCI edit functionality.
Real practices, real results.
ATTRACT
50%
More patients
DOCUMENT
3x
Faster
UP TO
20%
Revenue growth
Unleash Your Practice's Full Potential.
Experience the power of WebPT today