Practice Experience Management Software

Unleash Your Practice's Full Potential with Practice Experience Management (PXM)

Experience the PXM revolution: Seamlessly unite patient care and practice management into one integrated system—driving greater patient engagement, superior outcomes, and sustainable practice growth.

Why PXM—and why now?

Rehab therapy has undergone a significant transformation. Skyrocketing demands from patients and payers have burned out practices and eroded their business margins to a breaking point.

Patients expect a better experience.
Patients’ expectations have blown past what our current healthcare system is capable of providing.
Margins are declining.
Payers continue to increase administrative burdens placed on providers while reimbursements are shrinking.
Therapists’ roles have expanded.
Rehab therapists are expected to do more to make up for lost margins, including offering virtual care, cash-pay services, and more to augment traditional care.
Competition is increasing.
More practice leaders are looking to sell their businesses, bringing in competitors with the budget and expertise to take patients from smaller practices.
Data is revolutionizing healthcare.
Data's increasing speed and volume are transforming the industry, driving care, recovery, and reimbursement rates.

On top of these mounting pressures, the rehab therapy software industry has become fractured into point solutions or false all-in-one platforms.

There is no modern, unified software platform, and the existing, disconnected experience
is a barrier to increasing patient retention, optimizing outcomes, and improving business margins.

flow chart illustrating how PXM solves the physical therapist's problems.

We think the industry deserves a better way—and we call it Practice Experience Management (PXM).

physical therapists standing with her hands on her hips.

What is WebPT’s role in the PXM model?

In 2008, WebPT revolutionized the rehab therapy industry by introducing the first-ever cloud-based EMR. Since then, WebPT has continued to lead the industry, improving the most-trusted EMR for rehab therapy while adding solutions for marketing, front office, and billing that make it easier for practices to improve care and grow their business.

Today, WebPT is innovating once again. To meet the growing demands of clinicians and patients, it’s expanding the WebPT platform into a comprehensive ecosystem of solutions, data, and insights designed to seamlessly manage every aspect of rehab therapy practice—becoming the first-ever Practice Experience Management (PXM) platform for the industry.

What Can WebPT's PXM Platform
Do For Your Practice? Everything.

Powerful Central Administration and Security

Rest assured—your clinical data is safe with us.

Engage

Increase patient satisfaction, reduce administrative costs, and improve patient retention with powerful, personalized touch points that build loyalty and trust at every stage of the patient journey.

Care

Enhance clinical productivity and outcomes—without sacrificing the patient experience or your staff’s well-being—with an EMR and front-office solutions designed specifically for rehab therapy workflows

Monetize

Take control of your practice's financial success and watch your revenue soar to new heights by streamlining billing processes, reducing claim denials, optimizing reimbursements, and maximizing revenue capture like never before.

Practice Intelligence Data and Analytics Insights

Let data drive your decision-making.

Join the PXM revolution!

Learn how WebPT’s PXM Platform can catapult your practice to new heights.

Get Started
two patients holding a physical therapist on their shoulders
"WebPT is very user-friendly and easy to use. WebPT has made it easy to look up ICD-10 codes, and utilizing the smart text increases efficiency in writing up evaluations. WebPT also ensures that the practitioner is adhering to Medicare requirements, which prevents denials. I've been using WebPT for 8 years and have been very happy with it." 
“We realized our therapists are not coding right. When we make these changes we get $3–$8 more per unit...at one code per day that's $6,000 more per year for one provider.”
“The WebPT team delivered. The rollout and use of WebPT have gone smoothly…The integration and implementation process was very well done. The onboarding team was very responsive [and] WebPT is committed to meeting the needs of our network.”
"Most therapists and front office staff have already had WebPT experience and it doesn't require a lot of training for new hires. Very user friendly."
"Total package for your business with WebPT. "
"WebPT has been simple to use, and the onboarding team was wonderful and flexible. As a newer small business, WebPT has been an invaluable part of getting our business off the ground. We are over 1 year into our business, and it is still meeting all of our needs. I have used several other EMR systems, and they are much more difficult to use."
"I have been very happy with the services provided by Web PT and they are adaptable to outpatient physical and occupational therapy."
"We started out very small and their price/services met all of our needs. We continue to grow and they meet all of our demands."
WebPT was well suited for our business to slowly launch and begin to treat patients in 2019. It was easy to begin and start using on a small scale. I enjoy the ease of use of the system. I also like how professional the documentation looks once a therapist signs off.
"I find WebPT to be very user friendly and necessary for my PT business needs. It is easy for me to document notes and fax them to doctors. The documentation is set up to include everything I need to bill insurance companies and I have had no problems receiving reimbursement."
"WebPT delivers. WebPT is an excellent EMR for a private PT practice."
"We utilize WebPT for our physical therapy patients. The product allows us to be more compliant, it's user friendly, and makes billing extremely easy."
"WebPT is great!"
"Making the move from paper charts to electronic medical records was a breeze with WebPT!"
"Hands down the best solution for your practice."
"WebPT is a great solution for private PT practices. It works great for staying on top of the complex medical landscape involving regulatory, legal, and third party billing compliance. They have an easy to use system for MIPS and are on top of the latest trends in the industry."
"Great for those that bill insurance as the integration from WebPT to TheraBill is seamless. EDI billing through Therabill is some of the best in the industry. It is mostly point & click submission and reconciliation which needs little actual knowledge of billing/coding."
"The customer service is top notch! Anytime I need anything I can call or email and get a response almost immediately. Web PT has made my job as the manager so much easier."
"WebPT Rocks!"
"Customization is key. Literally. The ability to customize the schedule, the ability to write notes without signatures, the ability to create individual cases within a chart. Those are all things I can say beyond a shadow of a doubt that I appreciated greatly in WebPT."
"WebPT offers a seamless solution to run our entire practice."
"EMR that produces excellence."
"WebPT - EHR platform of choice. WebPT has been well suited for all of my PT, OT, ST clients with no complications."
"Small business dream. Overall the program is very user-friendly and intuitive to use. Things flow nicely from one thing to the next and one entry point to the next, so it does not feel like you have to duplicate the information."
"We are a new start up clinic that WebPT has made it very simple to start this clinic. It took the scary paperwork and billing process and reduced it to a easy to operate clinic. Love the scheduling and the EMR processes."
"WebPT is well suited for day-to-day physical therapy documentation, scheduling, and insurance billing."
"WebPT works well as an integrated software system that combines the ERM and billing in one package."
"For my physical therapy clinic, it works great as I can do everything from start to finish within the software. Intake to discharge."
"WebPT is the BEST of the BEST! HANDS DOWN THE BEST BANG FOR THE BUCK! Customer Service is A-#1 in a world where excellent customer service is a thing of the past!"
"The practices I work with who use WebPT have little to no issues with the software, and working in the billing department, I typically don't encounter many issues either and find that I can complete my job duties easily."
"It is easy to work with and you can learn the system intuitively. There are many easy to use options and I like how convenient it is."
"WebPT fits perfectly with our outpatient PT practice; it covers all or most of the admin issues that come up. I suspect practice would be a lot more challenging without it."
“Build lifelong relationships with new and existing patients by engaging them throughout—and after—their course of care.”
“Build lifelong relationships with new and existing patients by engaging them throughout—and after—their course of care.”
“Build lifelong relationships with new and existing patients by engaging them throughout—and after—their course of care.”

Awards

Leader Summer 2023
Most Loved Workplace
Winter 2023 Best Of Award Categories
Earns 2022 Great Place to Work Certification