Today’s post comes from WebPT Copywriters Char Bohnett and Erica Cohen.
As Hurricane Sandy quickly approaches the East Coast, we thought we’d share some tips on accessing WebPT during a storm.
Should a power outage occur, you can still access WebPT from a 3G or 4G device, such as a mobile web-enabled smartphone or tablet. However, depending on the severity of the storm, such service may also become intermittent or inaccessible. For that reason, we highly recommend you print your schedule for the week from your WebPT agenda immediately. This way, you’ll have your patients’ phone numbers as well as your schedule available in a hard copy. You can also take a screenshot of your patient schedule for the week and save it to your smartphone or tablet.
If you use a WebPT billing integration and you’re not able to document within WebPT, you may experience delays in billing claim submissions. We’ll work with you as soon as you’re back up and running to ensure you receive your reimbursements as quickly as possible.
For anything else you may need, WebPT is here and ready to help. Your documentation and patient records are safe with us so give us a call if you have any questions or need to access something within WebPT. Our support staff is available Monday through Friday from 8 AM to 8 PM Eastern Time at 1.866.221.1870, option 2. You can also email us anytime at firstname.lastname@example.org
Our thoughts are with you, your friends, and your families. Be safe.