Paper was a marvelous invention—but its heyday as the medium for medical documentation has come and gone.
If you have a physical therapy software that’s going out of business or is unreliable, then you face several problems as many regulatory changes hit.
When hospitals force their outpatient rehab therapy providers to use their EHR systems, they increase risk, drive costs, and negatively affect patient care.
According to Merriam-Webster, a prediction is “a statement about what will happen or might happen in the future.” I don’t know about you, but when I think about what’s in store for our industry, I’m not satisfied with applying that definition to my hopes for the future. Why? Because I’m about more than just making statements; I’m about taking action.
Is your current physical therapy billing system a detriment to your practice? Check out these warning signs to find out.
Confidence and compliance are two words rehab therapists rarely put in the same sentence. Sure, they know that therapy cap requirements, functional limitation reporting, PQRS, the 8-minute rule, and MPPR are all Medicare regulations. But beyond that, memories get a bit fuzzy—and that’s understandable.
Politics and party lines aside, it’s tough to debate the need for improvement in the current state of US healthcare. After all, the World Health Report 2000, Health Systems: Improving Performance, did rank the US health care system as 37th. In the world. Trending downward.
Ever rush back to your house to double-check that you remembered to lock up? You care about security, about having all your belongings safe and sound. So do we. In fact, we’re a bit obsessed. But you can never be too cautious when it comes to your clinic’s data, right?
Enter IO Data Centers, the crème de la crème of data storage. With centers in Phoenix and Scottsdale, Arizona as well as Edison, New Jersey, IO is home to some of the most profitable and security-conscious companies in the world, including us. Not only do we house all your WebPT data here, but we store all our own data, too.
Who is IO?
I’ll let their company video do the talkin’:
For most people, any mention of the cloud causes flashbacks to high school science class—a white, fluffy cumulus or dark, stormy nimbus. But when we talk cloud, we mean neither. We’re talking the techy type: cloud computing. Cloud computing is, quite simply, internet-based computing. Essentially, shared resources, software, and information are provided to computers and other devices (like your smartphone) on demand. Think about it like an electricity grid for information—you plug in (sign on) and immediately are able to access the flow of information available to you without needing your own generating station (in this case, bulky servers to house all your data).
Many clinic owners don’t pay quite enough attention to how billing tactics can effect their business overall. It’s one of those scenarios where the phrase “You don’t know what you don’t know” seems appropriate. Let’s take a close look at one billing method that can improve the health of your practice and give you the most visibility and control over billing practices.
In house billing is all about control. Deciding to go with an in house billing solution has a lot do with you as a business owner. If you currently have a hands on approach and want to see each and every detail that goes in or out of your clinic, then in house billing is probably your best option.
In house billing means that you have at least one billing employee on your staff that is in charge of submitting all of your claims and seeing them through he collections process. One benefit to this method is that you can select the employee yourself. This gives you the ability to choose someone who is not only a fit at your office, but also is an expert in physical therapy billing. Being able to choose with whom you work and to verify their knowledge level offers a great sense of security for your practice. If you choose an outsourced billing service, you may not in all cases know exactly who is filing the claims for your clinic.
The next consideration you need to think about for in house billing is what software to use. Before you start looking at every software out there you should contact your EMR company (if you don’t have one, go here) and see what systems they integrate with. This will not only help you to narrow down your search, but also make sure that you don’t have to do double entry of your information. Some clinics that ignore this important step have to enter in each patient and each charge twice, because they have two systems that do not communicate with each other. Everyone has their reasons, but buying a system that doesn’t communicate with your EMR seems counter-intuitive.
Fits like a Glove? A recent article assessing the effect of EMR Implementation on clinical productivity came to a rather common sense solution. The evaluation found that “different tools work better in different settings and that one-size-fits-all is not a valid approach to EHR implementation.” This finding is predictable and holds true in almost all applications. The interesting part of this article is where the assessment goes next.