Before 2015, data breaches were mostly confined to retail businesses. However, as more patient information becomes digitized, big data breaches are becoming more common in health care. And hackers don’t discriminate; they target organizations of all types and sizes, ranging from big hospitals to small private practices.
When it comes to punctuality, here’s my motto: “If you’re early, you’re on time. If you’re on time, you’re late.” Maybe I think that way because I have a Type A personality (holy organization, Batman). Or, maybe it’s because this rule truly applies in many situations—even in physical therapy billing.
Delivering an A-plus patient experience is a PT clinic’s best marketing strategy. Here’s how to do it right.
No one wants to deal with denials, but unfortunately, they happen—and, in some cases, for some PT practices, they happen a lot.
So, you’re opening a brand new PT private practice—but is your billing process actually ready to handle patients?
Are you happy with your billing system? Would you recommend it to a friend? Those might be tough questions to answer truthfully, especially if you’re the one who chose your practice’s billing software or service.
If you contract with third-party payers, then you’re most likely already familiar with the term [cue ominous thunder sounds] “prior authorization (a.k.a. preauthorization)”. And if you’re not yet, just wait. This Verywell article—written for patients—explains that when an insurance company requires prior authorization, healthcare providers must obtain approval from said insurance company before providing patient services, treatment, or equipment.
When we talk about the billing side of rehab therapy, we’re usually referring to getting money—not giving it back. However, failure to refund patients when necessary can result in some dire financial consequences—including heavy fines and other penalties.