• Enhance Your Billing With Effective Patient Registration  Image

    articleJun 12, 2014 | 3 min. read

    Enhance Your Billing With Effective Patient Registration

    To quote the Physicians Practice , “the revenue cycle starts with patient registration.” Regardless of your practice’s billing system ( in-house vs. outsourced ), there are steps you can take to ensure your claims are processed quickly and correctly—the first one being effective patient registration. When a patient calls to schedule an appointment, your front office staff should ask a series of questions. That way they can collect pertinent billing and insurance information. If you have patient …

  • How to Combat Shrinking Reimbursements Image

    articleJun 11, 2014 | 5 min. read

    How to Combat Shrinking Reimbursements

    It’s an unfortunate fact, but insurance reimbursements for physical therapy services aren’t what they should be, which means the profit margin for many private practice physical therapists isn’t what it should be either. But there’s no cause for alarm—yet—because there are two things you can do to ensure your business is successful despite shrinking or stagnant payments: increase the efficiency of your billing process and your clinic. WebPT writer Brooke Andrus covered the former here , so …

  • How to Rate Your Current PT Billing System Image

    articleJun 10, 2014 | 3 min. read

    How to Rate Your Current PT Billing System

    If claims go out the door and money comes back in, you assume your accounts receivable—your billing—and all of its associated systems, processes, and software are totally fine. But how do you genuinely know whether you’re doing a good job? Mastering billing is a challenging task, and it can be tricky to determine if what you’re doing is working. Here are some tips for scoring your current billing system. Audit Your Billing Whether you bill in-house or …

  • Are You Ready to Take Your Practice Out-of-Network? Image

    articleJun 5, 2014 | 4 min. read

    Are You Ready to Take Your Practice Out-of-Network?

    Not many providers enjoy jumping through insurance company hoops in order to receive payment, and yet for most, it seems to be a fact of life—or at least a fact of doing business. There is another way, though. You could take your practice out-of-network. But it’s not a decision to enter into lightly. You’ve got to be ready. Read on to find out if you are. You’ve done your research. First things first. You should know what …

  • Founder Letter: 97002 and 97004 (Re-Evaluation) Myths Debunked Image

    articleJun 3, 2014 | 4 min. read

    Founder Letter: 97002 and 97004 (Re-Evaluation) Myths Debunked

    Let’s start off with a hypothetical example: You’re working with a Medicare patient. It’s the tenth visit and you need to conduct a routine reassessment, so you complete a progress note. Your boss then asks why you didn’t bill for a re-evaluation. Should you have? This scenario happens daily. If it’s not your boss questioning you, then maybe it’s yourself asking, “Should I bill a re-evaluation code for the time spent completing my reassessment of this patient?” …

  • Ten Ways Physical Therapists Can Maximize Billing Image

    articleJun 2, 2014 | 7 min. read

    Ten Ways Physical Therapists Can Maximize Billing

    In a perfect world, physical therapists wouldn’t have to deal with billing. They’d simply treat, heal, and magically receive payment for their services. But we don’t live in that fantasy world, and unfortunately, the billing process is anything but magical. If you’re a PT, submitting claims comes with the territory. Luckily, there are a few things you can do to optimize your billing process to give yourself more revenue—and fewer headaches. Here are our top ten: 1. …

  • How to Test ICD-10 Externally Image

    articleApr 29, 2014 | 3 min. read

    How to Test ICD-10 Externally

    Today, we’re tackling how to test ICD-10 externally. (We discussed testing internally yesterday. Click here if you missed it.) The point of testing is to ensure that—come the mandatory transition deadline—you, your processes, and your systems are all working in harmony so you get paid for doing what you do best: treating your patients. According to Carl Natale, editor of ICD10Watch and author of this article , proper testing should help you: “Verify that [your] practice can …

  • How to Test ICD-10 Internally Image

    articleApr 28, 2014 | 4 min. read

    How to Test ICD-10 Internally

    ICD-10 is coming—as of now, it’s slated for 2015. But just because it’s been delayed doesn’t mean you should delay your testing plans. Today, we’ll discuss how to test ICD-10 internally (and tomorrow, we’ll tackle testing externally). In this article , Brooke Andrus wrote about Advanced MD ’s testing plan, which includes testing to ensure that: Your staff can competently use the new codes. Each redesigned process or workflow actually works. But before you begin, you should …

  • ICD-10 Checklist for PTs Image

    articleApr 24, 2014 | 2 min. read

    ICD-10 Checklist for PTs

    To expand on yesterday’s blog post in which I discussed developing an ICD-10 prep plan for your practice, here is a checklist of specific items you should consider and cross off as you prepare. Compile educational resources—such as websites, webinars, and videos—and register for training courses. Assess your current diagnosis coding processes. Start looking at the diagnosis code processes you have in place now and figure out how to tweak them to accommodate the new codes. In …

  • How to Comply with Conflicting Billing and State Practice Requirements—and Other  Useful Information Image

    articleApr 22, 2014 | 4 min. read

    How to Comply with Conflicting Billing and State Practice Requirements—and Other Useful Information

    I’ve recently received quite a few questions about how therapists can best meet conflicting billing and state practice requirements. Today, I thought I’d provide some clarity on that and explain why documentation is important for cash-based practices when it comes to addressing liability. Billing Requirements All payers—Medicare and private health insurance companies—maintain requirements that you must meet to receive reimbursement for your services. Additionally, each state has its own supervision requirements (based on license type) as documented …

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