Today's patients are more invested in their care decisions than ever before. They're also holding more of the purse strings, which means it’s imperative that clinicians up their patient collections game. Download this handy cheat sheet to help optimize patient collections in your practice.

Download: Optimizing Patient Collections Cheat Sheet

Regulatory Roundup: 6 Challenges Confronting Rehab Therapists in 2018 - Regular BannerRegulatory Roundup: 6 Challenges Confronting Rehab Therapists in 2018 - Small Banner
  • 5 Ways to Coach Your Patients to Achieve their Therapy Goals Image

    articleJan 15, 2019 | 7 min. read

    5 Ways to Coach Your Patients to Achieve their Therapy Goals

    As a healthcare provider, you surely want your patients to succeed. But, there’s only so much you can do before it really is up to the patient to show up, follow through, and commit to the lifestyle changes necessary between sessions to reach his or her goals. That said, there are ways to maximize your efforts—to provide your patients with a solid foundation from which to soar. With that in mind, here are five strategies for motivating …

  • Collaborate or Bye: Why Patients Want Connected Care Teams Image

    articleJul 13, 2017 | 5 min. read

    Collaborate or Bye: Why Patients Want Connected Care Teams

    Once upon a time—actually, not all that long ago—patients were patients. They sought health care from a trusted provider—in most cases, from their family’s primary care physician, who referred them to a specialist if necessary—and that provider scribbled illegible notes about their care on a paper chart that took up space in an overflowing file cabinet somewhere in a cluttered office. If another provider needed to see those notes, then the physician would have to fax over …

  • 7 Tips for Dealing with Difficult Patients Image

    articleFeb 13, 2018 | 7 min. read

    7 Tips for Dealing with Difficult Patients

    Everyone has an off day every now and again, but some patients seem almost impossible to please—or to motivate. And unhappy, unmotivated patients aren’t going to get the most out of therapy—or do your practice any favors in the word-of-mouth referral department . So, what’s a conscientious provider to do? Of course, you want your patients to be engaged in their care —and thus, more willing to cooperate. But, that’s not always the easiest feat to accomplish. …

  • Retention, Please: Why Patient Dropout is Killing Rehab Therapy Practices— and How to Stop It Image

    downloadApr 24, 2018

    Retention, Please: Why Patient Dropout is Killing Rehab Therapy Practices— and How to Stop It

    Patient health is the top priority for most rehab therapists—specifically, getting patients back to a level of health that allows them to do what they love. But, when patients say “sayonara” before they reach their therapy goals, they lose the opportunity to live their fullest lives. To make matters worse, the average rehab therapy practice will lose $150,000 annually due to patient dropout alone. Talk about a one-two punch to the gut. Here at WebPT, we believe …

  • Bad Debt Blues: How to Keep Your Clinic Out of the Red Image

    articleSep 21, 2018 | 5 min. read

    Bad Debt Blues: How to Keep Your Clinic Out of the Red

    Many practices are experiencing higher levels of bad debt than they have in the past—partially due to the proliferation of high-deductible health plans that place greater financial responsibility on patients. And when patients don't pay the full amount they are responsible for—and practices fail to collect past-due amounts—the go-to solution often is writing off those totals as bad debt. But financially, that is not an ideal course of action. So, let's talk about how to optimize your …

  • Ascend 2018: Our Biggest Speaker Lineup Yet Image

    articleJun 20, 2018 | 3 min. read

    Ascend 2018: Our Biggest Speaker Lineup Yet

    This year marks WebPT’s 10th anniversary of education, dedication, and innovation in the rehab therapy space—and what better way to celebrate than to put together our biggest Ascend agenda and speaker lineup yet? Rehab therapy’s best and brightest will come together this fall at Ascend—but this conference isn’t just about gleaning tons of actionable business wisdom from our superstar speakers. You’ll also have plenty of opportunities to take the floor yourself as you participate in meaningful discussions …

  • 3 Reasons Why Rehab Therapy Employers Should Pay for Staff CEUs Image

    articleDec 14, 2017 | 7 min. read

    3 Reasons Why Rehab Therapy Employers Should Pay for Staff CEUs

    Whether you’re managing recent rehab therapist grads or seasoned professionals, their education is never done—nor should it be. After all, new developments in everything from evidence-based care and operational best practices to patient relationship building and referral generation are constantly coming to light. So, the very best way to ensure that your therapists are practicing at the top of their game is by providing them with access to the very best continuing education resources around. Sure, you …

  • Founder Letter: Top 4 Trends for PTs, OTs, and SLPs in 2018 Image

    articleJan 3, 2018 | 10 min. read

    Founder Letter: Top 4 Trends for PTs, OTs, and SLPs in 2018

    It’s become an annual tradition of mine to look ahead to the new year and forecast the trends that are most likely to impact the rehab therapy industry. While I don’t have a crystal ball—what would be the fun in that?—I’ve gotten pretty good at predicting what’s on our horizon. (You can check out my 2017 post here and my 2016 one here .) There’s nothing on my list for this year that should come as a …

  • Evidence-Based Marketing Strategies from the Pros Image

    articleSep 27, 2016 | 4 min. read

    Evidence-Based Marketing Strategies from the Pros

    This special guest post comes from Gene Shirokobrod, DPT, co-founder of UpDoc Media , and Ben Fung, DPT, MBA, chief content officer of UpDoc Media . As physical therapists, we use evidence-based reasoning to provide the most effective care for our patients. Why, then, do many clinics resist using evidence to inform other areas of their businesses—like marketing? There is a tremendous amount of information available on how to use marketing principles effectively—and yet, few clinic leaders …

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