Walaʻau Therapy: Why WebPT is the Right Partner for the Modern SLP Practice

Background

When Syd Wang founded Walaʻau Therapy in Hilo, Hawaiʻi, her goal was to grow a thriving Speech-Language Pathology clinic that provided essential, specialized care to the local community on the Big Island. She needed an EMR that her team could learn quickly, one that made billing easier and supported efficient care, allowing them to focus on their unique role.

Challenge

For Walaʻau Therapy, providing essential, specialized SLP services to the island community required an EMR that met the highest standards for both clinical quality and administrative efficiency.  

They required a platform that could guarantee clinical excellence by ensuring highly consistent and compliant documentation necessary for specialized SLP care. It also needed to help maximize clinician time by eliminating frustrating ramp-up periods to keep staff focused on patients.‍

Solution

Syd chose WebPT after confirming its widespread industry use with her new billers, which instantly guaranteed her clinic clean, fast reimbursement and smoother operations. The platform immediately provided the tools Walaʻau Therapy needed to excel:

Fast Onboarding and Confident Clinicians: WebPT’s simple workflows allowed new hires to become proficient after only one to two hours of training. This rapid ramp-up turned days of administrative training into immediate productivity, freeing up clinicians to focus on serving the Hilo community.

Templates That Fit Speech Therapy: To ensure clinical excellence and compliance, Syd easily customized documentation templates to match her team’s specific SLP evaluation standards. This required no coding or extra tech support, making every note efficient and accurate.

Benefits

By implementing WebPT, Walaʻau Therapy achieved measurable gains in efficiency and clinical practice standards. Benefits included: 

• Rapid Onboarding, where new clinicians were trained and confident within 1–2 hours

• Consistent Documentation, as SLP evaluation notes were standardized via custom templates, critical for maintaining high standards in a specialized setting

• Happier Clinicians, with staff rating the EMR as “easy to navigate,” supporting retention and reducing administrative stress, which is vital for staffing remote clinic 

• Responsive Support, confirming WebPT as a trusted ally committed to the clinic's success through fast, personal issue resolution.

Conclusion 

Walaʻau Therapy’s success proves that the WebPT Platform gives modern SLP practices, even those in specialized or remote locations, the tools to grow confidently while maintaining clinical excellence. It’s intuitive, flexible, and backed by a team that understands rehab therapy from every angle.