Opportunity Therapy Finds Financial Clarity and Time Savings

Background

Teresa Negen, DPT, was tired of feeling like patient care was constantly taking a back seat to endless administration chaos in the traditional system. That’s what drove her to break away and start her own practice, Opportunity Therapy, in 2014. But going solo soon hit her with a harsh reality: no roadmap, no mentorship, and the full weight of figuring out everything (including the world of clinic finances) on her own. 

Challenge

"Our previous billing company would give us reports," she recalls, "but I had to spend a lot of time trying to digest them because they didn't make sense." This lack of clear information made it challenging to understand the clinic's performance and make informed business decisions.

Solution

For Teresa, adopting WebPT wasn't just a software change; it was like turning on a light in a previously darkened room. Suddenly, the clinic's financial picture came into sharp focus.  The EMR not only showed the numbers that actually mattered but also made them easy to understand and act on. 

"Previously, trying to figure out what we were actually earning per patient and CPT code was a constant headache,” she explains. "WebPT's reporting finally gave us a clear picture of those crucial numbers, which are essential for running the practice effectively.”

WebPT's intuitive design wasn't just a nice feature; it was a practical advantage. Even without a deep billing administration background, Teresa and her team could navigate the system quickly, slashing training time and eliminating frustrating roadblocks. This meant less admin hassle and more energy to focus on growing her practice and delivering the care her community needs.

Benefits

This newfound clarity didn't just make the financials easier, it gave Teresa and her team something invaluable back: time. They spent that time focusing on what truly mattered in their close-knit Iowa community, which is their patients. 

“We're in a small town, we know our patients well, and they often like to linger and chat after their hour-long appointments,” Teresa explains, “While we value those connections, it can sometimes make it challenging to stay on schedule."

WebPT lifted the burden of billing complexities, allowing Teresa to fully engage in those patient moments without distraction. It gave her the control and confidence to manage time effectively and deliver the dedicated care her patients deserve.

Conclusion

Ultimately, WebPT didn’t just equip Teresa and Opportunity Therapy with tools to succeed today, but also the confidence to face whatever challenges may come next. Knowing she has a partner that supports her growth, eases her team’s burden, and helps protect the vision that started it all. 

Thanks to WebPT’s user-friendly foundation and a commitment to forward-thinking technology, Opportunity Therapy is positioned not just to survive but to thrive, delivering exceptional care to their Iowa community for years to come.