The launch of WebPT Outcomes is officially complete—which means every single WebPT clinic now has the ability to collect and track patient outcomes data directly within the EMR. And as you may have heard from our president and founder, Dr. Heidi Jannenga, that’s kind of a big deal. But, as Uncle Ben (Peter Parker’s uncle—not the rice guy) once said, “With great power comes great responsibility.”

We’d be doing our Members—and the entire healthcare community at large—a huge disservice if we didn’t provide a little guidance on how to use this power responsibly. So, we polled our Members and compiled a wealth of resources based on their questions about outcomes. We’ve even separated it all by role, because we have a “thing” for organization. (It also should make for easier reading and sharing.)

Suppressing Sticker Shock: How to Handle Your Patients High-Deductible Health Plans - Regular BannerSuppressing Sticker Shock: How to Handle Your Patients High-Deductible Health Plans - Small Banner

For Everyone

If you’re just looking for the nitty-gritty technical details—like recommended clinic settings or a deep dive into each report—we have a resource for that. (Note: Both of those links require you to log in to WebPT.) Actually, we have more than one resource: We created a comprehensive list of FAQs as well as an introductory webinar.

For Managers and Admins

Having trouble getting your staff on board with outcomes data collection? Lucky for you, we’ve got a number of resources to help you foster clinic-wide buy-in:

Need help getting the outcomes ball rolling—and keeping it in motion? Here’s a little guidance on how to add quality data collection into your current workflow and some examples of real-life clinics using outcomes data.

And for those clinics that are already amassing data, we’ve put together some tips on which reports to use for therapists’ performance reviews as well as how to use outcomes data when marketing to physicians or negotiating with payers.

Download your OMT Reference Guide

Looking for more details about the outcomes tools available within WebPT Outcomes? Enter your email address below, and we’ll send you a guide that explains how each tool works as well as how to calculate, interpret, and apply each score.

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For Therapists

We respect a healthy dose of nonconformity, but if you’re a therapist who’s still on the fence about outcomes, keep in mind that outcomes data packs a powerful punch when it comes to improving patient care and driving large-scale change across the healthcare industry.

Seeing as how a bad Yelp review is every restaurant’s worst nightmare, it’s understandable that some therapists are nervous about opening the door to negative feedback from patients. We totally get that, so we compiled a few tips on how to deal with negative reviews. And because we’re such big fans of involving patients in their own treatment, we created this guide to ensure patients know how to accurately and honestly complete their outcome surveys.

If you’re a therapist who’s already part the outcomes movement, we can help answer logistical questions like how often to survey patients and how to enter OMT scores.

Still Scratching Your Noggin?

There you go: All your outcomes brain-burners, answered. Think we missed something? Simply leave a comment below to let me know about the questions still rolling around in your head.


Oh, and because a few people wanted to know what’s next for WebPT Outcomes, we even have a post about that.

  • WebPT Outcomes OMT Reference Guide Image

    downloadDec 22, 2016

    WebPT Outcomes OMT Reference Guide

    Ever feel like the results your patients achieve don’t match up to the statistics your payers bring to the negotiation table? Now you can prove them wrong. Collecting objective patient data can help you, the rehab therapist, yield better patient outcomes—and pad your bottom line in the process. And that’s kind of a big deal in today’s value-based healthcare system. Today, with the right practice management tools—including WebPT Outcomes—it’s easier than ever to set concrete performance goals …

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    articleFeb 17, 2016 | 6 min. read

    Channeling Your Inner Chuck Norris: How to Master the Art of Outcomes

    When I was growing up, I stayed at my grandparents house after school. This meant I spent the better part of my youth tuning into whatever my grandpa watched on TV. And because he watched a lot of Walker, Texas Ranger, I watched a lot of Walker, Texas Ranger. Chuck Norris was basically my afterschool nanny. (Don’t tell him I said that.) Each afternoon, I watched this karate-kicking cowboy fight off bad guy after bad guy. He …

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    webinarFeb 3, 2016

    Is PT Valuable? Why Outcomes Data is the Proof We Need

    In this day and age, it seems like everybody wants more for less—and that’s certainly true in the healthcare realm. With nationwide reform efforts pushing providers to deliver higher-quality care at a lower cost, value—and the ability to prove it—is absolutely critical. Most rehab therapists will tell you the services they provide are more valuable than anyone knows. And that’s precisely the problem. No one knows the value of physical and occupational therapy. But outcomes tracking can …

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    articleMar 8, 2016 | 1 min. read

    Luck o' the Outcome: Which OMT Are You? [Quiz]

    Whether you’re Irish or simply Irish-at-heart (hey, even St. Patrick himself didn’t hail from the Emerald Isle), March 17 is reserved as a day to bust out your best jig; don every imaginable shade of green; and partake in some delicious food and drink—even if only for nostalgia’s sake. So, in honor of St. Patrick’s Day, we’ve decided to combine two—no, three—of our favorite things: OMTs, holidays, and quizzes. So, plant a smooch on the ol’ Blarney …

  • Outcomes and OMT FAQ Image

    articleApr 26, 2016 | 11 min. read

    Outcomes and OMT FAQ

    In January, we hosted a webinar focused on the importance of outcomes tracking in physical therapy. In addition to explaining why it’s absolutely critical that therapists collect objective data on patient progress, we highlighted a few of the reports available in WebPT Outcomes . With the move to a value-based payment environment already in full swing, outcomes tracking is a hot topic in the physical therapy space, and that meant lots of thoughtful question from our webinar …

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    articleMar 7, 2016 | 7 min. read

    WebPT + Outcomes: A PT Software Love Story

    Developing and launching WebPT Outcomes has been a labor of love—one that’s lasted about 15 months. At times, it felt more like the kind of love you’d have for a sibling—after he or she pushes you off the bunk bed and you split your lip open. You know, that kind of love. But, after lots of triumphs—and just as many fat lips—it’s been wonderful seeing the fruits of our labor come to life. Hello, WebPT Outcomes: the …

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    articleFeb 18, 2016 | 3 min. read

    Which Outcome Measurement Tool Should I Use and When?

    Earlier this month, we announced the launch of WebPT Outcomes , the first fully-integrated outcomes tracking software specifically for PTs and OTs. One big way that WebPT Outcomes differs from other rehab therapy outcomes tracking software is the outcome measurement tools (OMTs) our product contains. As WebPT president Heidi Jannenga explained in this month’s founder letter , “historically, therapists haven’t had access to outcomes tracking tools that (1) align with the type of care they provide, including …

  • Up and Outcomes: Why You’ll Need Quality Data to Get Paid in the Value Era Image

    articleAug 12, 2016 | 5 min. read

    Up and Outcomes: Why You’ll Need Quality Data to Get Paid in the Value Era

    On the WebPT Blog, we’ve extensively covered the benefits of tracking and accurately analyzing outcomes data—from why it’s essential for patient safety to why it’s necessary to brand physical therapists as neuromuscular experts . But, as we move toward a pay-for-performance healthcare paradigm, objective outcomes data won’t merely be beneficial to physical therapists; it will be necessary for them to get paid. Here’s why: Payers Depend on Data Payers are transitioning to reimbursement structures rooted in service …

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    articleMar 9, 2016 | 7 min. read

    Founder Letter: Why Data is Only One Part of the Value Story

    Over the past several months, I’ve talked a lot about how therapists can prove their value (namely, through tracking outcomes data ). But, even though data provides the value proof we need, it’s not the end of the story. It’s up to us to turn that data into something meaningful—something we can act on that will actually help us demonstrate the value of our care. And that means using data in conjunction with defensible documentation to inform …

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