We believe in empowering the rehab therapy community to achieve greatness in practice. That’s why we created an innovative, end-to-end business solution designed specifically for rehab therapy professionals.
WebPT gives every rehab therapy business—from single-therapist clinics to multi-location enterprises—the tools necessary to maximize performance, revenue, and patient outcomes.
In 2006, Heidi Jannenga, a leading sports physical therapist and multi-site clinic director, was looking for ways to improve her practice’s bottom line. After identifying dictation and paper documentation management as two of her business’s biggest costs, she started looking for a less expensive solution to documentation.
Heidi knew she needed something that would not only fit her workflow as a PT, but also be affordable, intuitive, and easy to implement in her practice. The more she shopped around, though, the more discouraged she became. That was when she enlisted the help of Brad Jannenga, a seasoned technologist with three successful SaaS platforms under his belt, to develop her business’s ideal software solution. Brad shadowed Heidi in her practice to gain a deep understanding of her workflow and documentation needs. In the evenings, the two would regroup and map out how the software should work. Then, Brad would get to coding and Heidi would get to testing. And piece by piece, WebPT—a web-based physical therapy EMR—was born.
WebPT officially launched in 2008. Within three years, their cloud-based idea grew into the leading physical therapy software on the market. Today, as co-founder and and Chief Clinical Officer, Heidi advises on the company’s strategic direction and product innovation, while advocating for the rehab therapy profession on an international scale. Since its launch, WebPT has evolved from a startup into one of the nation’s fastest-growing privately held companies, employing more than 500 people, while helping more than 80,000 Members run better, more efficient practices and improve care delivery.
In addition to offering defensible, compliant, and intuitive documentation, WebPT provides physical therapists, occupational therapists, and speech-language pathologists with intelligent business and compliance reporting, interactive and organized scheduling, integrated billing software and revenue cycle management services, built-in patient outcomes tracking, patient-facing marketing and home exercise software, and one-stop shopping (and saving) with the WebPT Marketplace. And it’s all web-based, which means therapists can securely manage their patients and practices anywhere, anytime.
Never satisfied with the status quo, we here at WebPT continue to innovate, performing weekly software updates to ensure our Members always get the very latest in technological advancements and compliance solutions. And our Members have a seat at the WebPT development table, so to speak. Within the application, they can submit suggestions and vote on the priority of system updates as well as new features and products. In fact, some of the most meaningful application improvements have come directly from Member suggestions.
Headquartered in the historic Warehouse District in downtown Phoenix, WebPT has been listed on Inc. Magazine’s list of the nation’s 5,000 fastest-growing companies seven years in a row—earning it a spot on the prestigious Inc. Honor Roll—and ranked on the Deloitte Technology Fast 500 list in 2016. We’re also one of the fastest-growing software companies in Arizona and one of the fastest-growing EMRs in the country, with hub locations in California, Minnesota, Maine, Georgia, Virginia, Massachusetts, and Colorado. Holding true to our startup roots, we value lean business principles, a casual work environment, and collaborative, team-oriented workspaces. Office culture reflects our mission to innovate: we work smart, play hard, and always put our Members first—and that’s demonstrated by our 99% uptime rate and 99% customer retention rate. We also love dogs, food trucks, flip-flops, and Nerf guns.
2006Founded in Phoenix
2008Launched at APTA Combined Sections Meeting (CSM)
2010Closed $1M Series A funding round
Ranked #3,803 on the Inc. 5000 List of Fastest-Growing Companies, appearing on the elite Honor Roll for the second time
Launched the WebPT Billing Service
Ranked #231 on the Inc. 500 List of Fastest-Growing Companies
Received significant investment from Battery Ventures
Ranked #362 on the Inc. 500 List of Fastest-Growing Companies
Acquired WebOutcomes
Grew to 20,000 square feet and 200 employees
Acquired Therabill
Ranked #723 on the Inc. 5000 List of Fastest-Growing Companies
Nancy Ham named CEO
Ranked #297 on the Deloitte Technology Fast 500 list
Grew to 55,000 Members at 8,500 clinics
Launched WebPT Outcomes
Ranked #1,445 on the Inc. 5000 List of Fastest-Growing Companies
Acquired Strive Labs
Ranked #2,640 on the Inc. 5000 List of Fastest-Growing Companies, making elite Honor Roll
Acquired BMS Practice Solutions
Celebrated 10-year company anniversary
Achieved BSI ISO 27001:2013 certification
Named the 2019 KLAS Category Leader for the Ambulatory Rehab/Therapy segment
Ranked #2,506 on the Inc. 5000 List of Fastest-Growing Companies, appearing on the elite Honor Roll for the third time
Joined the Warburg Pincus family of brands
Prior to joining WebPT, Nancy served as CEO of Healthagen Population Health Solutions, an Aetna company. There, she oversaw several tech businesses, including Medicity, the market leader in clinical data exchange and interoperability. Before that, Nancy was president, CEO, and a director of MedVentive (later acquired by McKesson), a provider of performance analytics that enabled ACOs and payers to manage cost, efficiency, and quality. Her experience also includes executive roles at Sentillion, ProxyMed, Healtheon/WebMD, and ActaMed Corporation. She also spent five years in leveraged finance at GE Capital.
Named by HealthData Management as one of Health IT’s 25 Most Powerful Women Thought Leaders in 2016, Nancy holds a bachelor’s degree in economics from Duke University and a master’s in International Business Studies (MIBS) from the University of South Carolina. In her free time, she enjoys traveling the world, mountain biking, and being outdoors—no matter the season.
An active member of the sports and private practice sections of the APTA, Heidi advocates for independent rehab therapy businesses, speaks as a subject-matter expert at industry conferences and events, and participates in local and national technology, entrepreneurship, and women-in-leadership seminars. In 2014, Heidi was appointed to the PT-PAC Board of Trustees. She also serves as a mentor to physical therapy students and local entrepreneurs and leverages her platform to promote the importance of diversity, company culture, and overall business acumen for private practice rehab therapy professionals. In 2015, Heidi was named the AzPTA's Physical Therapist of the Year.
Heidi was a collegiate basketball player at the University of California, Davis, and remains a lifelong fan of the Aggies. She graduated with a bachelor’s degree in biological sciences and exercise physiology, went on to earn her master’s degree in physical therapy at the Institute of Physical Therapy in St. Augustine, Florida, and obtained her doctorate of physical therapy through Evidence in Motion. When she’s not enjoying time with her daughter Ava, Heidi is perfecting her Spanish, practicing yoga, or hiking one of her favorite Phoenix trails.
Rob spent seven years as the director of software development at Global Healthcare Exchange and three years as the vice president of Engineering at Trueeffect in Colorado. His talents in management leadership, project management, and software development are second to none. Rob embraces a proactive change agent mindset as he implements lean development methodologies, builds highly effective teams, scales operations, and drives business value through software. Rob holds a bachelor’s degree in management information systems from the University of Arizona.
Prior to WebPT, Rick was the chief operating and customer officer of SmartVault, a high-growth document management and client portal SaaS organization that tripled in size during his tenure. There, he was responsible for all customer-facing departments, including sales, services, onboarding, and customer success. Prior to SmartVault, Rick was the VP of customer enablement and IT for SMT. There, he transformed the family-owned business into a fast-growing professional organization that sold for $500 million. Before that, Rick oversaw the enterprise security and compliance technical support teams for Symantec and led various R&D functions, global support, and IT groups for BindView Corporation.
Rick graduated with honors as a double major in business management and information systems at the University of Phoenix. A self-proclaimed “foodie,” Rick enjoys listening to music, going to the gym, and spending time with his family.
Ted has more 20 years of healthcare leadership experience in the physical therapy and durable medical equipment (DME) industries, including an extensive background in operations, revenue cycle management, project management, and business integration. Prior to joining WebPT, Ted held various leadership roles at Apria Healthcare, including vice president of billing center operations, area operations manager, region revenue manager, and branch manager.
Ted earned a bachelor’s degree in managerial economics from the University of California, Davis. In his free time, he enjoys golfing, cheering on the Diamondbacks, and hanging out with his daughter.
In his role at WebPT, Adam oversees all sales activity, including cross-selling, upselling, and enterprise-level opportunities. He also manages the sales team, developing and mentoring top talent to creatively negotiate deals that’ll generate long-term profitability for the company.
Previously, Adam was the SVP of sales at ClearVoice, Inc., where he led all sales activities. He also was the SVP of sales and business development at Infusionsoft, Inc., where, over the course of his two-year tenure, he helped the company grow to more than $20 million in revenue. Adam was also the channel chief for NetSuite, Inc., where he and his team built the first global SaaS VAR channel, resulting in more than $18 million in revenue in under two years. As a national sales director for Sage Software, Adam oversaw the revenue production for the company’s $100 million CRM division. Lastly, Adam was one of the first 20 employees at SalesLogix, where—in the span of five years—he helped take the company from $0 to more than $108 million in revenue; achieve a successful IPO; and complete an acquisition.
When he’s not leading sales at WebPT, Adam enjoys spending time with his wife, Luanna, and their three children in Scottsdale, Arizona.
An Organization Development Certified Professional (ODCP), Brian has held executive positions in several companies—most notably Rural/Metro Corporation, a public company where he held the position of senior vice president and chief administrative officer.
Brian graduated from Ashford University with a bachelor’s degree in organizational management. He’s also a certified fitness trainer and injury specialist and an avid gym rat. In his free time, Brian competes in endurance cycle events to raise money for such causes as MS research and diabetes and HIV prevention. He also volunteers at Arizona's only dedicated Rottweiler rescue, Rotten Rottie Rescue.
Prior to WebPT, Russell was Vice President of Offering Management at Truven Health, an IBM Company. There, he led the integration of Watson and machine learning into the Truven payer portfolio. Prior to Truven, Russell inspired the creation of—and then launched—Watson Care Manager for IBM Watson Health across multiple markets. While at IBM, Russell also led many research initiatives and directed them to achieve commercial outcomes. Additionally, Russell led innovation and product management for Phytel, where he developed and orchestrated a product portfolio that resulted in the company’s growth and emergence as a market leader in provider-led population health as well as its ultimate acquisition by IBM Watson Health. Before that, Russell led MDdatacor to apply its NLP technology insight in support of PCMH and physician quality reporting. He began his career at Ernst & Young, supporting financial audits of Fortune 500 companies.
Russell graduated from Brigham Young University with a degree in electronics and information technology. He is passionate about disruption, behavior change, habit design, and integrated care models. He also has more than 10 years of experience as a youth basketball and soccer coach.
Prior to joining WebPT, Shawn built and grew marketing functions at several fast-growth software companies in the health and healthcare industries. He previously was the director of demand generation at CareCloud—one of the fastest-growing practice management software companies in the US—where he played a key role in driving triple-digit, year-over-year growth. He also held leadership roles at Cohealo, a medical equipment sharing platform for hospitals, and eDiets, a health and fitness subscription software.
Shawn holds a bachelor's degree in advertising from the University of Oklahoma. In his free time, he enjoys hiking, swimming, and watching football with his wife and daughters.
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