New employee training is the foundation for high retention. Here’s how to start newbies off on the right foot.

You put a lot of blood, sweat, and tears into finding and hiring great employees. So, it makes sense to do your darndest to keep them at your practice for as long as possible. What you might not realize is that the path to high staff retention actually begins at the end of the hiring process (that is, when you begin training your new employees).

A quality training program ensures that employees hit the ground running with total confidence and clear expectations. And that, in turn, leads to optimal company performance and—most importantly—less turnover.

Want to create a training strategy that really works? Watch the video to learn how to build your new employee training program.  

Occupational Therapist Salary Guide - Regular BannerOccupational Therapist Salary Guide - Small Banner

About the Author

Jamey Schrier, PT, DPT, provides business coaching services to private practice owners. Jamey has been a PT business owner himself since 1998, so he has plenty of experience in dealing with the challenges that every owner faces: generating more new patients, overseeing financials, managing staff, and handling the stress of juggling many different roles.

Before automating his practice using systems and grade-A staff, Jamey was working 60-plus hours a week, missing his kids’ events, and worrying about pulling in enough money to make ends meet. The stress kept building, which caused his confidence to plummet. Nowadays, Jamey uses his 13-plus years of PT experience and vast business knowledge to provide one-of-kind courses that show practitioners how to double patient volume and increase take-home pay by 50%—all in less than six months.


You can learn more about Jamey at jameyschrier.com.

  • The Most Important Benefit for Your Employees Image

    articleJan 27, 2016 | 2 min. read

    The Most Important Benefit for Your Employees

    Ensure your employees stick with you by giving them what they desire most. Regardless of industry, top-notch employees are in high demand. When you find a quality staff member—whether that employee is a tech or therapist—you want to hang on to him or her. But retaining high-quality team members is tricky, and if you fail to do so, your business certainly will suffer. Nowadays, there’s a ton of talk about developing the most attractive benefit packages—that is, …

  • How to Hire for Fit Image

    articleJan 21, 2016 | 2 min. read

    How to Hire for Fit

    How can you find those elusive job candidates who truly are the right fit for your practice? When it comes to building a successful PT practice, hiring good employees isn’t just important; it’s essential. But finding the right candidate for each job often is one of the biggest challenges practice owners face. Why is it so difficult to find someone who’s the right fit? Many times, it’s because finding the perfect person for the job means looking …

  • How to Create an Employee Recognition Program that Works Image

    articleJan 28, 2016 | 2 min. read

    How to Create an Employee Recognition Program that Works

    Forget about employee-of-the-month parking spots. Here’s how to give your employees the appreciation they really want. As a leader, it’s up to you to keep your staff happy and motivated. One of the easiest—but most often overlooked—ways to do that is through something I call Active Appreciation. Receiving recognition for a job well done feels good—we all know this. And a little intentional appreciation—above and beyond high-fives and gold stars—can go a long way toward increasing employee …

  • How to Attract Top Talent to Your Practice Image

    articleJan 22, 2016 | 2 min. read

    How to Attract Top Talent to Your Practice

    Every practice owner wants to hire the crème de la crème. Here’s how to get quality job candidates knocking on your door. Wouldn’t it be great to get the highest-quality job candidates lining up to work at your practice? Well, with a few tweaks to your strategy, that dream might not be that far from reality. It all has to do with curb appeal—that is, how you present your practice to potential candidates. Most companies offer competitive …

  • The No-Stress Formula to Successful Hiring Image

    articleJan 25, 2016 | 2 min. read

    The No-Stress Formula to Successful Hiring

    Does the pressure of filling an open job position have you sweating bullets? Matching a candidate’s skills and abilities to a particular role is no easy feat, but my hiring process strategy can help you shed some of the stress. Physical therapists have a process for just about everything—except hiring. And not having a comprehensive hiring process can be costly for your practice—not only in terms of money, but also with respect to morale. After all, there’s …

  • 3 Steps to Avoid the Bad-Hire Blues in Your Practice Image

    articleApr 14, 2016 | 6 min. read

    3 Steps to Avoid the Bad-Hire Blues in Your Practice

    Hiring the right person for your practice can be tricky, because if you want to find a true “gem,” you have to evaluate more than a person’s qualifications. You have to hire for good culture-fit , too. And unfortunately, that’s a quality you aren’t going to find on any job board—or even a resumé, for that matter. This special “it” factor is something you have to intentionally look for during the hiring process. So, why is culture …

  • Can You Hear Me Now? The Physical Therapist's Guide to Giving and Receiving Feedback at Work Image

    webinarJan 5, 2016

    Can You Hear Me Now? The Physical Therapist's Guide to Giving and Receiving Feedback at Work

    Feedback: everyone wants it. Professional feedback, in particular, helps us become better employees, managers, peers, and providers. It’s mission-critical when it comes to improving patient care and exceeding business objectives. Why, then, are we rarely getting the feedback we need or giving others the feedback they deserve? And when we do deliver feedback, why doesn’t it always have the desired effect? On January 26, Dr. Heidi Jannenga will team up with special guest and renowned leadership coach …

  • Founder Letter: The 8 Toughest Things You'll Have to Do as the Boss Image

    articleJul 7, 2016 | 9 min. read

    Founder Letter: The 8 Toughest Things You'll Have to Do as the Boss

    Whether you manage one or two employees, or sit at the helm of a multi-clinic chain, being the boss is challenging. And based on what I’ve learned in my own experience as both a clinic director and a tech executive, being a good boss is as much about leaning into the tough situations as it is letting go of what we can’t control. So, what difficult scenarios have I had to lean into—and let go of? Here …

  • 5 Tips for Maximizing your Travel PT Lifestyle Image

    articleSep 29, 2016 | 7 min. read

    5 Tips for Maximizing your Travel PT Lifestyle

    Life as a traveling therapist has numerous perks: the freedom to live in various places across the country, multiple clinic settings to choose from, and of course, higher pay. But the most exciting benefit is the ability to take full control over your career and design the work-life balance you’ve always hoped for. Over the last few years, my wife and I (both therapists) have made it our goal to live in places others only visit on …

Achieve greatness in practice with the ultimate EMR for PTs, OTs, and SLPs.