When I was growing up, I stayed at my grandparents house after school. This meant I spent the better part of my youth tuning into whatever my grandpa watched on TV. And because he watched a lot of Walker, Texas Ranger, I watched a lot of Walker, Texas Ranger. Chuck Norris was basically my afterschool nanny. (Don’t tell him I said that.) Each afternoon, I watched this karate-kicking cowboy fight off bad guy after bad guy. He barely broke a sweat. He rarely lost his cowboy hat. There wasn’t much he couldn’t overcome. He was the ultimate weapon.
In the world of rehab therapy, WebPT Outcomes is the ultimate weapon. But Outcomes isn’t just any weapon. It’s the Chuck Norris of weapons. Don’t believe me? I’ll prove it.
I wish I could say Chuck Norris came up with the old adage “you can’t manage what you don’t measure,” but alas, he did not. Regardless, that statement has never been more timely or true for the rehab community. As the industry shifts to evidence-based practice management, PTs must prove their value to consumers, referring physicians, and insurance companies by demonstrating their patients’ functional improvement.
Today, many therapists already follow the best practice of capturing patient outcomes data as part of their commitment to providing quality care. However, with all the manual analysis and double data-entry typical of many providers’ outcomes tracking efforts, it’s often backbreaking to put that data to use. But not with WebPT Outcomes. Thanks to its library of visual reports and dashboards, this solution makes it easy to identify and monitor trends at the patient, therapist, clinic, and even national level.
WebPT Outcomes provides a variety of reports and filtering options to suit any data-lover’s desire, but for those of you looking for the reports that pack the biggest punch, here are the five most Chuck Norris-y reports of them all:
Want to quickly find out if your company performance is in the green or the red? With a single glance to the Clinic Dashboard, you can:
- Get a pulse on overall patient satisfaction and patient improvement.
- View the average initial evaluation score, the completion of care score, and the difference between the two.
- Get a list of the top eight referral diagnoses.
When you start with this report, you can zero in on issues that require immediate attention and further review.
If no filters are selected, WebPT Outcomes by default will include in the reports all available data across the company. So, if you’d like to view the report across all clinics for all available data, leave all the filters empty.
Have you ever found out that you’ve had food in your teeth for hours and no one told you? (It sucks.) This report helps you avoid that feeling. By viewing specific patients who have reported less-than-stellar satisfaction scores, you can address their disapproval head-on—before they’ve shared their unpleasant reviews with friends or their physicians. Or, if confrontation isn’t really your thing, you can simply avoid asking those patients to provide testimonials for your care.
Check out these tips on getting your current and former patients to sing your praises publicly.
Clinical Outcomes Summary
If you’re looking for the Chuck Norris karate-kick of outcomes reports, this bad boy is the way to go. There are tons of data packed into this one report, and it will help you level up therapist and overall clinic performance.
The first page of the report highlights your overall clinic strengths and weaknesses. Notice that one test shows a lower percentage of change than some of the other exams? Perhaps it’s time to explore specific clinic-wide training opportunities or hire a therapist who specializes in the area in which you’re currently lacking.
The next page of the report compares average metrics for every therapist on every outcomes test. This data can be incredibly useful when completing performance reviews or identifying opportunities for continuing education.
Looking for advice on how to improve employee performance? Check out these tips for putting together a quality training program, this post on how to better manage your staff within WebPT, or this guide to giving your employees the recognition they deserve.
National Clinical Outcomes Summary
Everyone loves a little competition, right? There’s no better way to see how your clinic stacks up than by comparing your company to the national average for each outcomes test. This is where you’ll earn your bragging rights—to your friends, your peers, and most importantly, your referring physicians. This also is great information to use for payer contract negotiations and direct-to-consumer marketing purposes, because it allows you to show exactly how much time and money patients save by seeking your care over someone else’s.
You might also learn that you’ve got a little ways to go before you can call yourself the top dog. Knowing exactly where your company falls short can be just the catalyst you need to improve care in a specific area. Maybe you’re outperforming the national average for shoulder rehabilitation but could use some improvement with back care. If that’s the case, you can use this data to target specific referring physicians (like those with more shoulder patients) while you develop your back care.
Check out our webinar to find out how you can implement and leverage outcomes tracking within your practice.
Patient Outcomes Tool Progress
There’s nothing more important than providing the best possible patient care. And there’s no better way to showcase the value of your care than with the Patient Outcomes Tool Progress report. This report captures outcomes data for each patient and shows his or her improvement for each visit. And if you’ve treated your patient for numerous cases, the graph plots his or her progress across multiple cases.
Want to definitively prove the value of PT? Filter this report by referring physician or payer class and share the results with each.
Still not convinced that WebPT Outcomes is the Chuck Norris of PT? Did I mention that Quick DASH, Lower Extremity Functional Scale (LEFS), Oswestry, Neck Disability Index, Dizziness Handicap Inventory, Hip Disability and Osteoarthritis Outcome Score (HOOS), and Modified Falls Efficacy Scale (MFES) outcomes surveys are included with every WebPT subscription? That’s right; every single WebPT clinic has immediate access to built-in outcomes tracking surveys directly within the patient record. That’s a lot of data power to harness—but you don’t have to be a ninja to use outcomes data to your advantage. All you need is WebPT Outcomes: rehab therapy’s most robust integrated outcomes tracking solution. Want to see what it’s all about? Take a free tour here.