Providers of WebPT

Change the way you Improve Outcomes
With Practice Experience Management

You’re in Good Hands

With the industry's highest level of on-staff clinical experience, you’re sure to receive rehab therapy-backed solutions, support, educational resources, and strategic decision-making with WebPT as your trusted partner.

five physical therapist represent the PTs of WebPT
The platform rehab therapists love most.
8.9 Rating

WebPT was born when our founder, Heidi Jannenga, was a multi-site clinic director looking for ways to improve her practice’s bottom line. She was determined to give rehab therapists the solutions they needed to achieve greatness in practice. And now, that same purpose rings true in everything WebPT has built and continues to build—and it’s all created by therapists for therapists.

Meet the providers of WebPT.

Executive Team

The same mission and focus we started with in 2008 remains at the center of everything we do. So, you can rest assured that our clinical-based decision-making and passion for the industry come from the top.

Heidi Jannenga
Co-Founder and Chief Clinical Officer

“I was injured as a collegiate athlete and recovered better than expected, which I attribute to my physical therapist. That experience led to me changing my professional goal from being a physician to becoming a PT, and ultimately, founding WebPT. I now lend my voice and PT expertise to our organization and the greater industry to continue our mission of helping rehab therapists achieve greatness in practice.”

John Wallace
Senior Vice President, Member Value

“I became a physical therapist because I wanted to treat patients, improve the quality of their lives, and eventually, establish an orthopedic PT practice. But after moving into full-time Revenue Cycle Management (RCM), my focus shifted from treating patients to “treating” practices. That is now my role at WebPT: helping practice owners and managers achieve effective and efficient practices.”

Product Team

Over 300 years of combined clinical experience go into the solutions we build. With that kind of expertise, we truly understand the profession and build products that solve the day-to-day challenges of rehab therapists.

Taylor Bowling
Product Specialist - Content

“After breaking my leg and going through physical therapy, I was fascinated with how much my PTs and PTAs helped me not only physically, but also mentally. I knew I wanted to help others as much as they helped me. Even though I may not be working with patients directly anymore, I believe that helping make documentation easier for therapists allows them to give even better care to their patients.”

Cat Cavazos
Product Manager, Interoperability and Data

“I became a nurse because I have a passion for health care. I now use that experience in my role with WebPT to help understand the data elements tied to a person, allowing us to provide perspective for all we do in this space.”

Elissa Fjeldheim
Product Manager

"I became an occupational therapist because I wanted to facilitate independence, safety, and satisfaction in those mundane day-to-day tasks we all take for granted. As a product manager, my clinical background allows me to understand our users’ workflows, pain points, and barriers that impact their daily lives—and then, help them find solutions. I am very much still working with people and trying to improve their day-to-day tasks!”

Brian Kunich
Vice President, Product
Rachel Maxwell
Product Manager
Nikki Read
Product Designer

“I was drawn to physical therapy because I liked physiology, sports, and athletics in high school. Plus, I like talking to people, and I didn't want a job where I sat at a desk all day. As an outpatient PT, I worked on countless EMRs, and I even had some clinicals that still used paper charts. My experience using those—sometimes painful— EMRs, gave me a good perspective for understanding who uses the product. With that knowledge, I help to create an intuitive design for the WebPT platform that increases the efficiency of the PT using it."

Kathleen Rosas
Senior Product Manager

“I experienced my own personal need for physical therapy throughout my life and loved the hands-on interventions PTs provided. Physical therapy allowed me to combine my love for movement, health and wellness, problem-solving, and improving patients’ lives. I now get to continue using my clinical experience to help me understand the provider workflow so I can help build meaningful solutions for our Members.”

Courtney Souter
Product Manager

“I wanted to be a part of the movement of turning to physical therapy first. Changing how the U.S. healthcare system treats patients is a lofty task, but I believe PTs can truly change lives. Now, in my role with WebPT, my clinical experience ensures I am building software that providers want to use and leads to their success. My goal is to make the tedious task of documentation easier for providers so they can spend more of their valuable time and expertise providing patient care, not staring at a screen.”

Blake Stephens
Senior Manager, Product Management

“I went into physical therapy because I wanted to maximize a person's function and participation in life. By harnessing a patient-centered approach and my clinical training, I now analyze, diagnose, and develop solutions to meet the needs of our Members. Having the capacity to empathize with them, and intimately understand how technology and data impact the patients' story, only helps fuel my desire to do right by our industry.”

Mason Wallace
Product Manager

“Healing through movement is extremely powerful! I became a PT because I wanted to help people of all ages restore movement after experiencing an injury and be a part of their healthcare journey. Now, as a Product Manager, I keep the providers using our solutions top of mind as we navigate releasing new features and products. I love being able to support our Members as they help their patients throughout their healthcare journey.”

Onboarding and Success Teams

We don't just know WebPT, we know rehab therapy! With many former providers on our onboarding and success teams, they’re able to provide Members with training and support within the WebPT platform while also understanding the needs of rehab therapy professionals and how they’re using our solutions on a day-to-day basis.

Ariana Adler
Customer Success Manager

“I became a physical therapist because when I was a PT patient, I saw how the therapists had to put together many pieces of a puzzle to best help me achieve my goals. I was excited to collaborate with other healthcare professionals to help patients. Similarly, my role as a success manager helps rehab professionals achieve their goals.”

John Levander
Product Specialist - Content

“After seven years as a PTA, I started pursuing a degree in computer science with the intent to work on a better, rehab-focused EMR. I was introduced to WebPT as a user during this time, and I wanted to join their efforts in creating a superior rehab platform.Now, I get to bring both skill sets to work every day! I use my clinical thinking to simulate and sympathize with workflows and the issues that hold up our Members when charting.”

Nasia Olinger
Integrations Consultant, Implementation

“I became a PT because I wanted to share my passion for health and wellness with others and help them achieve their goals. My experience in health care allows me to connect with our Members on a deeper level because I have been in their shoes. I actively listen, empathize, and think critically to provide custom solutions every day—much like I would interact with and customize a treatment plan for a patient.”

Nandita Ramasubramania
Software Success Manager

“I’ve always been drawn to the intricacies of the human body, but my personal experience with injury and rehabilitation is what truly ignited my interest in movement sciences and deepened my commitment to making a positive impact on the lives of others. Ultimately, this is what led me to become a physical therapist. My clinical background deepens my understanding of our Members' challenges and needs, allowing me to provide tailored guidance and solutions aligned with their clinical workflows.”

Sales Team

Our sales team isn’t just blindly selling new solutions to the market. With many previous rehab therapy professionals on our team, they understand your challenges and are able to have informed conversations about the best solutions for your practice.

Sarah Anestam
Sales Development Representative

“I became a physical therapist because I have always loved being active and the idea of promoting health and wellness. Also, my brother required outpatient therapy services throughout his childhood, and I saw what a difference our profession can make. As a PT and former private practice owner, I understand the day-to-day operations of many practices and the value of what the WebPT platform can offer to therapists, office staff, and their patients.”

Madison Feeney
Sales Development Representative

“Having a strong desire to combine my interest in healthcare with my empathy for others led me to become a physical therapist. With my clinical director background and rehab business acumen, I’ve experienced some of the challenges faced in the clinic firsthand, which provides me with a perspective and understanding that allows me to tailor our WebPT solutions on an individualized level for each Member.”

Brennan Hogan
Member Value Representative

“I became a provider because physical therapy played an important part in my life. As an athlete who was in and out of therapy, it always amazed me how much PT can help improve your quality of life. I feel very lucky to be able to use my expertise as a PT here at WebPT. I have a good understanding of the challenges that clinics face and obstacles getting in the way of the highest level of patient care. Being able to offer solutions to help in all aspects of outpatient therapy allows me to continue making a difference in the industry.”

Frank Jones
Member Value Representative

“I got into rehab therapy to help people get better so they can lead the life they want. Now, I have that same goal in mind when I connect with our Members and prospects, and I use my clinical experience to better relate to them and their daily challenges.”

Richie Lee
Sales Development Representative

“I have worked in every aspect of outpatient rehab from the front office, rehab aide, PTA, and director of rehab. My understanding of the patient journey and the pains of running your own clinic, help me to better serve our Members and align their needs with our solutions.”

Michael Philippi
Enterprise BDR
Joe Russolello
Senior Director of Sales

Marketing Team

We level up our educational resources and the way we translate our Practice Experience Management (PXM) platform with a marketing team full of clinicians who deeply understand the industry and the needs of rehab therapy professionals.

Ryan Giebel
Content Marketing Specialist

“I became a PT because I loved the idea of healing with my hands. I now translate my passion and expertise in the field to create usable and easily digestible content for therapists to use in bettering their practice and advocating for our profession.”

Liz Heckmuller
Senior Product Marketing Manager

“I went into healthcare because I enjoyed STEM and wanted to help people. As a provider, it was vital to have emotional intelligence, translate complex medical jargon, and adapt my communication style to the varied patient populations I saw. This perfectly translates to my role with WebPT, as I’m able to truly empathize with our Members and understand what they need.”

Even More WebPT Providers

The providers of WebPT span across teams, lending invaluable clinical expertise that informs everything we do.

Maggie Kiss
HRIS Analyst, Employee Success

“I became a massage therapist because I wanted to help people move and feel better.”

Susan Lofton
VP of Outcomes and Clinical Transformation

“I became a Physical Therapist after a lifelong interest in health and wellness, the discovery of the body’s ability to heal through physical movement, and the desire to help others achieve health through these same means.  Although my career path moved away from direct patient care I still believe whole heartedly in the power of Physical Therapy as being the best way to achieve optimal health, and love working for a company that supports that modality of health and healing.”

Melissa Modde
Senior Clinical Quality Program Manager, Quality and Value-Based Care

“Most of my work has been in quality, process improvement, and value-based care, so I have a lot of experience using data to drive change. Additionally, I understand how CMS (QPP) value-based programs impact providers, and I worked to help them navigate those changes. At WebPT, I support our Members both in sharing their quality data and the real and potential impacts of program changes—making my clinical background invaluable.”

"It just made sense: no server, no IT, no updates to buy, Web-based, compliant, simple interface, and constant new features"

Explore PXM

Use Cases

Learn how practices just like yours use WebPT to drive better outcomes and higher patient satisfaction.

Attract and Retain
More Patients
Build lifelong relationships with new and existing patients by engaging them throughout—and after—their course of care.
Maximize Efficiency
and Outcomes
Turn first impressions into lasting ones with front-office solutions that streamline intake and scheduling, saving valuable time.
Simplify Front Office Operations
Equip your staff with tools that align with their clinical workflows—enabling them to focus more of their energy on treating and healing
Increase Revenue
Ignite revenue growth, maximize financial performance and propel your practice toward scaleable growth -- at a pace that works for you.


KLAS award logo for 2024 Best-in-KLAS Outpatient Therapy/Rehab
Best in KLAS  2024
G2 rating official logo
Leader Spring 2024
Capterra logo
Most Loved Workplace 2023
TrustRadius logo
Most Loved 2024
“We realized our therapists are not coding right. When we make these changes we get $3–$8 more per one code per day that's $6,000 more per year for one provider.”
“The WebPT team delivered. The rollout and use of WebPT have gone smoothly…The integration and implementation process was very well done. The onboarding team was very responsive [and] WebPT is committed to meeting the needs of our network.”
"Most therapists and front office staff have already had WebPT experience and it doesn't require a lot of training for new hires. Very user friendly."
"Total package for your business with WebPT. "
"WebPT has been simple to use, and the onboarding team was wonderful and flexible. As a newer small business, WebPT has been an invaluable part of getting our business off the ground. We are over 1 year into our business, and it is still meeting all of our needs. I have used several other EMR systems, and they are much more difficult to use."
"I have been very happy with the services provided by Web PT and they are adaptable to outpatient physical and occupational therapy."
"We started out very small and their price/services met all of our needs. We continue to grow and they meet all of our demands."
WebPT was well suited for our business to slowly launch and begin to treat patients in 2019. It was easy to begin and start using on a small scale. I enjoy the ease of use of the system. I also like how professional the documentation looks once a therapist signs off.
"I find WebPT to be very user friendly and necessary for my PT business needs. It is easy for me to document notes and fax them to doctors. The documentation is set up to include everything I need to bill insurance companies and I have had no problems receiving reimbursement."
"WebPT delivers. WebPT is an excellent EMR for a private PT practice."
"We utilize WebPT for our physical therapy patients. The product allows us to be more compliant, it's user friendly, and makes billing extremely easy."
"WebPT is great!"
"Making the move from paper charts to electronic medical records was a breeze with WebPT!"
"Hands down the best solution for your practice."
"WebPT is a great solution for private PT practices. It works great for staying on top of the complex medical landscape involving regulatory, legal, and third party billing compliance. They have an easy to use system for MIPS and are on top of the latest trends in the industry."
"Great for those that bill insurance as the integration from WebPT to TheraBill is seamless. EDI billing through Therabill is some of the best in the industry. It is mostly point & click submission and reconciliation which needs little actual knowledge of billing/coding."
"The customer service is top notch! Anytime I need anything I can call or email and get a response almost immediately. Web PT has made my job as the manager so much easier."
"WebPT Rocks!"
"Customization is key. Literally. The ability to customize the schedule, the ability to write notes without signatures, the ability to create individual cases within a chart. Those are all things I can say beyond a shadow of a doubt that I appreciated greatly in WebPT."
"WebPT offers a seamless solution to run our entire practice."
"EMR that produces excellence."
"WebPT - EHR platform of choice. WebPT has been well suited for all of my PT, OT, ST clients with no complications."
"Small business dream. Overall the program is very user-friendly and intuitive to use. Things flow nicely from one thing to the next and one entry point to the next, so it does not feel like you have to duplicate the information."
"We are a new start up clinic that WebPT has made it very simple to start this clinic. It took the scary paperwork and billing process and reduced it to a easy to operate clinic. Love the scheduling and the EMR processes."
"WebPT is well suited for day-to-day physical therapy documentation, scheduling, and insurance billing."
"WebPT works well as an integrated software system that combines the ERM and billing in one package."
"For my physical therapy clinic, it works great as I can do everything from start to finish within the software. Intake to discharge."
"WebPT is the BEST of the BEST! HANDS DOWN THE BEST BANG FOR THE BUCK! Customer Service is A-#1 in a world where excellent customer service is a thing of the past!"
"The practices I work with who use WebPT have little to no issues with the software, and working in the billing department, I typically don't encounter many issues either and find that I can complete my job duties easily."
"It is easy to work with and you can learn the system intuitively. There are many easy to use options and I like how convenient it is."
"WebPT fits perfectly with our outpatient PT practice; it covers all or most of the admin issues that come up. I suspect practice would be a lot more challenging without it."
“Build lifelong relationships with new and existing patients by engaging them throughout—and after—their course of care.”
“Build lifelong relationships with new and existing patients by engaging them throughout—and after—their course of care.”
“Build lifelong relationships with new and existing patients by engaging them throughout—and after—their course of care.”

Let the numbers do the talkin'

Member Retention Rate
Revenue Enabled for Rehab Therapists
Clinics Using WebPT
Join the PXM revolution!

Learn how WebPT’s PXM platform can catapult your practice to new heights.

Get Started
therapists with clipboard is waving at the camera