Providers of WebPT

Change the way you Improve Outcomes
With Practice Experience Management

You’re in Good Hands

With the industry's highest level of on-staff clinical experience, you’re sure to receive rehab therapy-backed solutions, support, educational resources, and strategic decision-making with WebPT as your trusted partner.

five physical therapist represent the PTs of WebPT
The platform rehab therapists love most.
8.9 Rating

WebPT was born when our founder, Heidi Jannenga, was a multi-site clinic director looking for ways to improve her practice’s bottom line. She was determined to give rehab therapists the solutions they needed to achieve greatness in practice. And now, that same purpose rings true in everything WebPT has built and continues to build—and it’s all created by therapists for therapists.

Meet the providers of WebPT.

Executive Team

The same mission and focus we started with in 2008 remains at the center of everything we do. So, you can rest assured that our clinical-based decision-making and passion for the industry come from the top.

Heidi Jannenga
PT, DPT, ATC
Co-Founder and Chief Clinical Officer

“I was injured as a collegiate athlete and recovered better than expected, which I attribute to my physical therapist. That experience led to me changing my professional goal from being a physician to becoming a PT, and ultimately, founding WebPT. I now lend my voice and PT expertise to our organization and the greater industry to continue our mission of helping rehab therapists achieve greatness in practice.”

John Wallace
PT, MS, OCS
Senior Vice President, Member Value

“I became a physical therapist because I wanted to treat patients, improve the quality of their lives, and eventually, establish an orthopedic PT practice. But after moving into full-time Revenue Cycle Management (RCM), my focus shifted from treating patients to “treating” practices. That is now my role at WebPT: helping practice owners and managers achieve effective and efficient practices.”

Product Team

Over 300 years of combined clinical experience go into the solutions we build. With that kind of expertise, we truly understand the profession and build products that solve the day-to-day challenges of rehab therapists.

Taylor Bowling
PTA
Product Specialist - Content

“After breaking my leg and going through physical therapy, I was fascinated with how much my PTs and PTAs helped me not only physically, but also mentally. I knew I wanted to help others as much as they helped me. Even though I may not be working with patients directly anymore, I believe that helping make documentation easier for therapists allows them to give even better care to their patients.”

Cat Cavazos
RN, BSN, BBA, MSCIS
Product Manager, Interoperability and Data

“I became a nurse because I have a passion for health care. I now use that experience in my role with WebPT to help understand the data elements tied to a person, allowing us to provide perspective for all we do in this space.”

Brian Kunich
PT, OCS, COMT
Vice President, Product
Nikki Read
PT, DPT, ATC, OCS
Product Designer

“I was drawn to physical therapy because I liked physiology, sports, and athletics in high school. Plus, I like talking to people, and I didn't want a job where I sat at a desk all day. As an outpatient PT, I worked on countless EMRs, and I even had some clinicals that still used paper charts. My experience using those—sometimes painful— EMRs, gave me a good perspective for understanding who uses the product. With that knowledge, I help to create an intuitive design for the WebPT platform that increases the efficiency of the PT using it."

Kathleen Rosas
PT, DPT
Senior Product Manager

“I experienced my own personal need for physical therapy throughout my life and loved the hands-on interventions PTs provided. Physical therapy allowed me to combine my love for movement, health and wellness, problem-solving, and improving patients’ lives. I now get to continue using my clinical experience to help me understand the provider workflow so I can help build meaningful solutions for our Members.”

Blake Stephens
PT, DPT, MBA, FAFS
Senior Manager, Product Management

“I went into physical therapy because I wanted to maximize a person's function and participation in life. By harnessing a patient-centered approach and my clinical training, I now analyze, diagnose, and develop solutions to meet the needs of our Members. Having the capacity to empathize with them, and intimately understand how technology and data impact the patients' story, only helps fuel my desire to do right by our industry.”

Mason Wallace
PT, DPT, OCS
Product Manager

“Healing through movement is extremely powerful! I became a PT because I wanted to help people of all ages restore movement after experiencing an injury and be a part of their healthcare journey. Now, as a Product Manager, I keep the providers using our solutions top of mind as we navigate releasing new features and products. I love being able to support our Members as they help their patients throughout their healthcare journey.”

Onboarding and Success Teams

We don't just know WebPT, we know rehab therapy! With many former providers on our onboarding and success teams, they’re able to provide Members with training and support within the WebPT platform while also understanding the needs of rehab therapy professionals and how they’re using our solutions on a day-to-day basis.

Nicole Darragh
PT, DPT
Customer Success Manager

"As a Physical Therapist and Clinic Director, I quickly learned that as practitioners we do not receive the proper training that we need to run a successful business. I am passionate about assisting members with improving their clinical workflows to ensure they can focus on the primary reason they opened their business - providing quality patient care."

John Levander
PTA
Product Specialist - Content

“After seven years as a PTA, I started pursuing a degree in computer science with the intent to work on a better, rehab-focused EMR. I was introduced to WebPT as a user during this time, and I wanted to join their efforts in creating a superior rehab platform.Now, I get to bring both skill sets to work every day! I use my clinical thinking to simulate and sympathize with workflows and the issues that hold up our Members when charting.”

Nandita Ramasubramania
DPT, MHS, PCS
Software Success Manager

“I’ve always been drawn to the intricacies of the human body, but my personal experience with injury and rehabilitation is what truly ignited my interest in movement sciences and deepened my commitment to making a positive impact on the lives of others. Ultimately, this is what led me to become a physical therapist. My clinical background deepens my understanding of our Members' challenges and needs, allowing me to provide tailored guidance and solutions aligned with their clinical workflows.”

Sales Team

Our sales team isn’t just blindly selling new solutions to the market. With many previous rehab therapy professionals on our team, they understand your challenges and are able to have informed conversations about the best solutions for your practice.

Sarah Anestam
PT, MS
Sales Development Representative

“I became a physical therapist because I have always loved being active and the idea of promoting health and wellness. Also, my brother required outpatient therapy services throughout his childhood, and I saw what a difference our profession can make. As a PT and former private practice owner, I understand the day-to-day operations of many practices and the value of what the WebPT platform can offer to therapists, office staff, and their patients.”

Brennan Hogan
PT, DPT
Member Value Representative

“I became a provider because physical therapy played an important part in my life. As an athlete who was in and out of therapy, it always amazed me how much PT can help improve your quality of life. I feel very lucky to be able to use my expertise as a PT here at WebPT. I have a good understanding of the challenges that clinics face and obstacles getting in the way of the highest level of patient care. Being able to offer solutions to help in all aspects of outpatient therapy allows me to continue making a difference in the industry.”

Michael Philippi
PTA
Enterprise BDR
Joe Russolello
PT, OCS
Senior Director of Sales

Marketing Team

We level up our educational resources and the way we translate our Practice Experience Management (PXM) platform with a marketing team full of clinicians who deeply understand the industry and the needs of rehab therapy professionals.

Elisabeth Brown
PT, DPT
Senior Product Marketing Manager

"As a physical therapist, my passion for enhancing patient care and making a meaningful difference has always driven me. This dedication now shapes my role at WebPT, where I leverage my clinical expertise to thoroughly understand our members' needs. I effectively communicate how our healthcare software solutions address critical challenges, deliver significant value, and ultimately improve the healthcare experience for both clinicians and patients."

Matt Gervais
PT, DPT
Senior Product Marketing Manager

“Simply put, I became a PT because I wanted to help people get back to what they love to do! As a former PT and multi-site clinic director, I bring a comprehensive understanding of the day-to-day work of rehab therapists and clinic owners to WebPT. Plus, I have a passion for helping create a fulfilling and sustainable practice environment for those doing incredible work with their patients!”

Ryan Giebel
PT, DPT, OCS, CMTPT/DN
Content Marketing Specialist

“I became a PT because I loved the idea of healing with my hands. I now translate my passion and expertise in the field to create usable and easily digestible content for therapists to use in bettering their practice and advocating for our profession.”

Even More WebPT Providers

The providers of WebPT span across teams, lending invaluable clinical expertise that informs everything we do.

Maggie Kiss
LMT
HRIS Analyst, Employee Success

“I became a massage therapist because I wanted to help people move and feel better.”

Susan Lofton
MPT
VP of Outcomes and Clinical Transformation

“I became a Physical Therapist after a lifelong interest in health and wellness, the discovery of the body’s ability to heal through physical movement, and the desire to help others achieve health through these same means.  Although my career path moved away from direct patient care I still believe whole heartedly in the power of Physical Therapy as being the best way to achieve optimal health, and love working for a company that supports that modality of health and healing.”

Melissa Modde
PhD, RN, CPHQ
Senior Clinical Quality Program Manager, Quality and Value-Based Care

“Most of my work has been in quality, process improvement, and value-based care, so I have a lot of experience using data to drive change. Additionally, I understand how CMS (QPP) value-based programs impact providers, and I worked to help them navigate those changes. At WebPT, I support our Members both in sharing their quality data and the real and potential impacts of program changes—making my clinical background invaluable.”

“The customer service is very good, simple, direct and to the point, without the ridiculous repeating and apologizing that is the norm for customer service these days.”
“Customer Support is TOP NOTCH! Questions are answered in a timely manner and most often issues are handled within a work day."
“PatientPay has improved our payment per visit by $2.50. For tens of thousands of visits, it’s substantial”
“Therabill is magic. We had a biller come on with a lot of years of experience, and she just wouldn’t shut up about how much she liked Therabill—about how simple it was to submit claims, to follow up on them, and to keep track of them. Then [she] went on to brag about how quickly we were getting paid. It was a delight to hear, because my four previous experiences [with a billing software] were not like that. I wish I had just chosen Therabill right away. It’s been a breeze.”
“Therabill is extremely efficient and easy to use. We are getting reimbursed much quicker than we expected to as a new practice. Most insurances are paying us within two or three weeks, and some claims have even been paid in as little as five days! We highly recommend WebPT and Therabill to anyone.”
“We chose WebPT because they understand therapists. Unlike our old system, WebPT is actually designed for how we work, making documentation simpler and faster."
“It seems a lot more intimidating than it is. If you immerse yourself in it and play around with it for a few days, you’ll be up to speed in no time. You just have to give it a chance!”
"If they are thinking about becoming a Member of WebPT, just do it! You won't regret it!”
"WebPT has truly simplified our practice operations, ensuring smooth functioning and enhanced our efficiency."
“I have used several of the EMRs out there, and WebPT is my absolute favorite. If anyone is doubting using WebPT, they need to just take the plunge and go for it!”
"We recognize the immense value in maximizing productivity, optimizing overhead through automated solutions, and enhancing patient satisfaction through WebPT. Considering that our investment accounts for less than 2% of our revenue, the returns we derive are truly outstanding."
"WebPT is at the heart of our business. It’s accelerated our path to success and made us hugely successful as a startup."
“The WebPT team delivered. The rollout and use of WebPT have gone smoothly…The integration and implementation process was very well done. The onboarding team was very responsive [and] WebPT is committed to meeting the needs of our network.”
"Robust, proven end-to-end platform that delivers enormous value for the investment. It is well-suited to any size PT practice that wants to have an integrated platform to maximize front- and back-office automation. It is well-suited to a practice with many PTs, where the owner seeks to optimize and/or standardize treatment approaches across the team."
"We started out very small and their price/services met all of our needs. We continue to grow and they meet all of our demands."
"WebPT is great!"
"WebPT is has been very useful and complememtary to our needs and values. We use WebPT for scheduleing, reporting, documentation, HEP, outreach, and Payment Processing. We have had very good outcomes with all aspects of the software and would highly reccomend to any of our collegues."
"The customer service is top notch! Anytime I need anything I can call or email and get a response almost immediately. Web PT has made my job as the manager so much easier."
"WebPT Rocks!"
"WebPT offers a seamless solution to run our entire practice."
"EMR that produces excellence."
"We are a new start up clinic that WebPT has made it very simple to start this clinic. It took the scary paperwork and billing process and reduced it to a easy to operate clinic. Love the scheduling and the EMR processes."
"WebPT is well suited for day-to-day physical therapy documentation, scheduling, and insurance billing."
"WebPT works well as an integrated software system that combines the ERM and billing in one package."
"For my physical therapy clinic, it works great as I can do everything from start to finish within the software. Intake to discharge."
"WebPT is the BEST of the BEST! HANDS DOWN THE BEST BANG FOR THE BUCK! Customer Service is A+ in a world where excellent customer service is a thing of the past!"
"It is easy to work with and you can learn the system intuitively. There are many easy to use options and I like how convenient it is."
"We never have to leave the system. Everything we do is in the WebPT. Patient reminders, intake packets (although we still print for patient preference), scheduling, scanning, faxing, printing, treatment, billing, payment processing, HEP (although we use another source for ease of use), and performance revenues. Everything is in this system except for obtaining pre-auths and insurance referrals."

Explore PXM

Use Cases

Learn how practices just like yours use WebPT to drive better outcomes and higher patient satisfaction.

Attract and Retain
More Patients
Build lifelong relationships with new and existing patients by engaging them throughout—and after—their course of care.
Maximize Efficiency
and Outcomes
Turn first impressions into lasting ones with front-office solutions that streamline intake and scheduling, saving valuable time.
Simplify Front Office Operations
Equip your staff with tools that align with their clinical workflows—enabling them to focus more of their energy on treating and healing
Increase Revenue
Ignite revenue growth, maximize financial performance and propel your practice toward scaleable growth -- at a pace that works for you.

Awards

KLAS award logo for 2024 Best-in-KLAS Outpatient Therapy/Rehab
Best in KLAS  2024
G2 rating official logo
Leader Spring 2024
Capterra logo
Most Loved Workplace 2023
TrustRadius logo
Most Loved 2024
“We realized our therapists are not coding right. When we make these changes we get $3–$8 more per unit...at one code per day that's $6,000 more per year for one provider.”
“The WebPT team delivered. The rollout and use of WebPT have gone smoothly…The integration and implementation process was very well done. The onboarding team was very responsive [and] WebPT is committed to meeting the needs of our network.”
"Most therapists and front office staff have already had WebPT experience and it doesn't require a lot of training for new hires. Very user friendly."
"Total package for your business with WebPT. "
"WebPT has been simple to use, and the onboarding team was wonderful and flexible. As a newer small business, WebPT has been an invaluable part of getting our business off the ground. We are over 1 year into our business, and it is still meeting all of our needs. I have used several other EMR systems, and they are much more difficult to use."
"I have been very happy with the services provided by Web PT and they are adaptable to outpatient physical and occupational therapy."
"We started out very small and their price/services met all of our needs. We continue to grow and they meet all of our demands."
WebPT was well suited for our business to slowly launch and begin to treat patients in 2019. It was easy to begin and start using on a small scale. I enjoy the ease of use of the system. I also like how professional the documentation looks once a therapist signs off.
"I find WebPT to be very user friendly and necessary for my PT business needs. It is easy for me to document notes and fax them to doctors. The documentation is set up to include everything I need to bill insurance companies and I have had no problems receiving reimbursement."
"WebPT delivers. WebPT is an excellent EMR for a private PT practice."
"We utilize WebPT for our physical therapy patients. The product allows us to be more compliant, it's user friendly, and makes billing extremely easy."
"WebPT is great!"
"Making the move from paper charts to electronic medical records was a breeze with WebPT!"
"Hands down the best solution for your practice."
"WebPT is a great solution for private PT practices. It works great for staying on top of the complex medical landscape involving regulatory, legal, and third party billing compliance. They have an easy to use system for MIPS and are on top of the latest trends in the industry."
"Great for those that bill insurance as the integration from WebPT to TheraBill is seamless. EDI billing through Therabill is some of the best in the industry. It is mostly point & click submission and reconciliation which needs little actual knowledge of billing/coding."
"The customer service is top notch! Anytime I need anything I can call or email and get a response almost immediately. Web PT has made my job as the manager so much easier."
"WebPT Rocks!"
"Customization is key. Literally. The ability to customize the schedule, the ability to write notes without signatures, the ability to create individual cases within a chart. Those are all things I can say beyond a shadow of a doubt that I appreciated greatly in WebPT."
"WebPT offers a seamless solution to run our entire practice."
"EMR that produces excellence."
"WebPT - EHR platform of choice. WebPT has been well suited for all of my PT, OT, ST clients with no complications."
"Small business dream. Overall the program is very user-friendly and intuitive to use. Things flow nicely from one thing to the next and one entry point to the next, so it does not feel like you have to duplicate the information."
"We are a new start up clinic that WebPT has made it very simple to start this clinic. It took the scary paperwork and billing process and reduced it to a easy to operate clinic. Love the scheduling and the EMR processes."
"WebPT is well suited for day-to-day physical therapy documentation, scheduling, and insurance billing."
"WebPT works well as an integrated software system that combines the ERM and billing in one package."
"For my physical therapy clinic, it works great as I can do everything from start to finish within the software. Intake to discharge."
"WebPT is the BEST of the BEST! HANDS DOWN THE BEST BANG FOR THE BUCK! Customer Service is A-#1 in a world where excellent customer service is a thing of the past!"
"The practices I work with who use WebPT have little to no issues with the software, and working in the billing department, I typically don't encounter many issues either and find that I can complete my job duties easily."
"It is easy to work with and you can learn the system intuitively. There are many easy to use options and I like how convenient it is."
"WebPT fits perfectly with our outpatient PT practice; it covers all or most of the admin issues that come up. I suspect practice would be a lot more challenging without it."
“Build lifelong relationships with new and existing patients by engaging them throughout—and after—their course of care.”
“Build lifelong relationships with new and existing patients by engaging them throughout—and after—their course of care.”
“Build lifelong relationships with new and existing patients by engaging them throughout—and after—their course of care.”

Let the numbers do the talkin'

Member Retention Rate
99%
Revenue Enabled for Rehab Therapists
$400B
Clinics Using WebPT
20,000+
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