Scheduling

Maximize front-office efficiency by scheduling with an online calendar that syncs with your patient records.

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Schedule patient appointments anywhere, anytime—for any clinic location.

There are only so many hours—and appointment slots—in the day, but with WebPT’s intuitive scheduling solution, you can get the most out of the treatment time you have. Whether you have one clinic location or 1,000, WebPT can help your practice optimize use of treatment rooms, maintain steady patient flow, and ensure patients arrive on time for their appointments—all in real time.

“The Scheduler has helped with the overall flow of patient care in the clinic, and the appointment reminders have definitely helped decrease no-shows.”

headshot of Michael Mullaney

Michael Mullaney, PT

Owner, Mullaney & Associates

Maintain a full schedule while reducing cancellations and no-shows by up to 30%.

Easily view and edit schedules for patients, therapists, and exam rooms—all within one cloud-based system (no more toggling between patient charts and appointment calendars). Plus, help encourage consistent appointment attendance with automated text, phone, and email appointment reminders and detailed patient attendance reports. When cancellations do arise, use our waitlist functionality to backfill those appointments. Plus, maximize treatment time with intake forms (which you can embed on your website) and optimize marketing initiatives with referral source reporting.

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Simplify schedule management with a host of customization and scheduling automation features.

Create a scheduling process that aligns with your practice’s unique needs and workflows. Have a standing staff meeting or regular check-ins with a particular patient? Use our recurring appointment feature to schedule them in advance. Need to reschedule an appointment? Simply drag and drop to the new time slot. Plus, use our color-coding and custom-labeling tools to organize calendars for multiple therapists, pieces of equipment, and facilities.

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Leverage telehealth in your practice.

Ensure continuity of care even when patients can’t travel to an in-person appointment. With WebPT Virtual Visits, you can book remote appointments, and then launch live two-way video to conduct virtual therapy sessions—all from within WebPT. And thanks to an integration with Zoom for Healthcare, WebPT Virtual Visits ensures fast, high-quality live video and chat that’s PIPEDA/PHIPA- and HIPAA-secure with 256-bit AES encryption.

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Optimize your entire front office.

To help make your office a well-oiled machine, we’ve developed a suite of products focused on enhancing both practice efficiency and patient experience, including:

  • Embeddable patient intake forms
  • Automated text, phone, and email appointment reminders
  • Credit card payment processing and reconciliation via Integrated Payments
  • Patient copay, coinsurance, and deductible tracking
  • Unlimited digital document upload and storage
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See why WebPT is the most-trusted physical therapy software.

Want to speed up patient payments?
We can help!

Use our Patient Payment System to track deductibles and record coinsurances, copays, and cash payments. Then, use our credit card processing system, WebPT Integrated Payments, to streamline payment collections.

Patients can’t travel to appointments?
We’re on it.

Treat patients remotely with WebPT Virtual Visits. This feature enables providers to launch and conduct virtual patient appointments directly within WebPT.

All about the data?
We’ve got you.

Keep track of cancellations, no-shows, referrals, and more with intelligent reporting that enables you to fully analyze your booking rates and better optimize your calendars.

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