How to Hire (and Keep) the Best Front Office Staff in 7 Steps

Having the right people in place up front is just as important as hiring the right therapists in your practice. Here's how to find (and keep) the best front office staff.

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Erica McDermott, MA, CNC, is a senior writer for WebPT. She holds a master’s degree in social science with an emphasis on cognitive psychology from the University of Chicago.

Kylie McKee is a content marketing specialist for WebPT. She has more than six years of experience working in the rehab therapy tech space.

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