Today’s post comes from WebPT Member Mike Taylor, PT, MBA, OCS, from OrthoSport Physical Therapy. Thanks, Mike!
Don’t:
- Assume that your personality and skills are what the world’s been waiting for.
- Assume that your job is the most important one in the office.
- Assume that if you’re busy you’re successful.
- Assume that your business couldn’t run without you.
- Ever give a raise that ends in anything but a whole number.
- Ever let a dollar or two per hour come between you and a good hire.
- Ever second guess your lingering doubts about a hire—cut your losses.
- Ever forget that you’re nothing without your team.
- Believe the naysayers.
- Believe anything other than hard work is what it takes.
Do:
- Hire good people— never assess anybody solely through a resume.
- Quickly get rid of people that don’t fit in with your clinic’s culture or vision.
- Pay more than the prevailing wage.
- Give raises based on merit and nothing else. (If they have to ask for it, you’re late.)
- Give benefits that you would want your family to have.
- Treat your staff as you would like to be treated, which mostly means just leave them be.
- Know that if someone leaves they’re not likely to find what you provided.
- Understand that you get paid last, not first.
- Question your hire if you think you can do the work better yourself.
- Worry about sales and collections. The other part (DPT) is easy.
