Master Your WebPT Software and Improve Your Practice Experience
Dive into our March product release featuring streamlined RTM billing compliance and new self-service controls for Online Scheduling. We’ve also included quick solutions for mapping eBV insurances and troubleshooting missing CPT codes in your fee schedule.
Our annual State of Rehab Therapy survey is officially open! We would love it if you could take five minutes to share your perspective. It helps us build the benchmark you need to see exactly where your business stands compared to the rest of the industry.
This month's release included a number of technical improvements to keep your practice running smoothly:
Clinic administrators can now self-enable and manage Online Scheduling directly within Company Settings. This update gives you the independence to instantly toggle scheduling access for specific clinics or providers. It also ensures your availability syncs in real time, providing a seamless booking experience for your patients.
We’ve integrated enhanced validation logic to take the guesswork out of Remote Therapeutic Monitoring (RTM) billing. The EMR now automatically prevents common RTM billing errors involving CPT Codes 98979, 98980, and 98981. This ensures your documentation remains compliant with Medicare guidelines while reducing the risk of claim denials.
Electronic Benefit Verification allows you to easily verify your patient insurance benefits directly from the WebPT EMR. Once enabled you will need to map your EMR Insurances to an Electronic Verified Payer. In Patient Information a red X shows next to the unmapped insurance in patient info. To map the insurance:
Navigate to Display Insurance to locate the insurance or add it if it has not been added previously.
Use the Electronic Verified Payer drop-down to search for the insurance. Then select the correct electronic verified payer match for that insurance.
Once the correct insurance has been selected in the Electronic Verified Payer drop-down the edit insurance settings page you should see a green check mark when going back into the patient's info page.
For more information check out: eBV | Mapping Insurances
The CPT codes that are available for use can be customized to fit your company's needs.
Organization admin can review the codes available in the Company Fee Schedule.
To enable the code to display, a Company Admin will want to select the checkbox underneath the Show column as screenshotted down below.
If the code does not display as an option in the Company Fee Schedule at all, the therapist will need to Add a Custom CPT Code. Note: Custom CPT Codes cannot be added to the Fee Schedule and thus have to be manually and individually added to SOAP notes as custom CPT codes.
If you have a billing application, the custom CPT code should be added to the billing application's fee schedule to ensure the code flows over with a charge.
For more information check out: Company Fee Schedule
