Why Healthcare RCM Is Still Broken and What Comes Next

More than any other industry, the healthcare revenue cycle is incredibly outdated and complex, and as a result, increasingly difficult for rehab therapy professionals to navigate. Getting paid for care shouldn’t require the countless touchpoints and endless hours that billing staff have to pour into the process—and with AI and automation, healthcare RCM can finally enter the 21st century.    

During this session, Matt Gervais, PT, DPT, CSCS, Principal Product Marketing Manager at WebPT, and Monte Sandler, CPA, Chief Operating Officer at WebPT, discussed why current healthcare RCM is failing today’s practices and examine how billing solutions built on AI offer a path towards greater efficiency and better profitability.