We’re a little more than three weeks into the ICD-10 transition, and while the frenzy seems to be dying down, there are still a lot of folks out there who aren’t 100% confident in their coding abilities. Of all the coding-related questions we’ve received, the vast majority have fallen into the “Is [insert ICD-10 code] the right code for [insert injury, disease, or condition]?” category. In this edition of our ICD-10 Talk video series, Dr. Heidi Jannenga provides a few key tips for making sure you select the correct code.

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  • The PT's Guide to Billing Image

    downloadJun 7, 2016

    The PT's Guide to Billing

    When it comes to physical therapy billing, you have to know your stuff—because even the simplest mistakes can cause denials. Of course, knowing billing backwards and forwards doesn’t have to be complicated. That’s why we created a comprehensive billing resource specifically for PTs. Take the guesswork out of billing. Enter your email address below, and we’ll send your free guide.

  • FAQ: Physical Therapy Billing Live Q&A Image

    articleAug 30, 2019 | 51 min. read

    FAQ: Physical Therapy Billing Live Q&A

    Earlier this week, Heidi Jannenga, PT, DPT, ATC—WebPT’s Co-Founder and Chief Clinical Officer—and John Wallace, WebPT’s Chief Business Development Officer of Revenue Cycle Management, paired up to answer rehab therapists’ most burning billing questions during a live Q&A-style webinar . And, boy, did we get a lot of great ones. So many, in fact, that we couldn’t possibly get to them all live, so we created this massive post-webinar post (our biggest yet) with the most commonly …

  • The Complete PT Billing FAQ Image

    articleMay 24, 2016 | 25 min. read

    The Complete PT Billing FAQ

    Over the years, WebPT has a hosted a slew of billing webinars and published dozens of billing-related blog posts. And in that time, we’ve received our fair share of tricky questions. Now, in an effort to satisfy your curiosity, we’ve compiled all of our most common brain-busters into one epic FAQ. Don’t see your question? Ask it in the comments below. (And be sure to check out this separate PT billing FAQ we recently put together.) Questions …

  • ICD-10 Talk with Dr. Heidi Jannenga: Why ICD-10? Image

    articleSep 4, 2015 | 1 min. read

    ICD-10 Talk with Dr. Heidi Jannenga: Why ICD-10?

    In the first video of our ICD-10 Talk video series, Dr. Heidi Jannenga provided a general overview of ICD-10 and how it differs from ICD-9. In this week’s video, Heidi details some of the limitations of ICD-9 and explains why the transition to ICD-10 is necessary. She also offers clarification on a common point of confusion: does the switch go by date of claim submission or date of service? Watch now to find out, and stay tuned …

  • 7 Scoops of 7th Character Sage Image

    articleAug 5, 2015 | 7 min. read

    7 Scoops of 7th Character Sage

    Seven dwarves; seven world wonders; 7-Up. These are all totally non-threatening—some might even say smile-inducing—associations with the number seven. ICD-10’s seventh character, on the other hand, has caused a lot of frowns—or, at the very least, furrowed brows—among those in the healthcare community. And that’s especially true for physical therapists. Here, I’ve compiled a list of seven seventh-character must-knows: 1. There’s no ICD-9 equivalent of the seventh character. ICD-9 caps its codes at five characters, meaning seventh …

  • What’s Your ICD-10 IQ? [Edit] Image

    articleAug 10, 2015 | 1 min. read

    What’s Your ICD-10 IQ? [Edit]

    For months, we’ve gone on and on about ICD-10 testing: testing your coding processes, testing your software, and testing with your payers. Now, with under two months to go before the transition date, it’s time to test one more very important factor: yourself. After all, no matter how sophisticated your systems and software are, critical thinking—and more importantly, clinical judgment—will make or break your ICD-10 success.   Think you’re an ICD-10 Einstein? Take our quiz to prove …

  • ICD-10 Talk with Dr. Heidi Jannenga: What are External Cause Codes, and Do I Have to Use Them? Image

    articleNov 6, 2015 | 1 min. read

    ICD-10 Talk with Dr. Heidi Jannenga: What are External Cause Codes, and Do I Have to Use Them?

    In the latest installment of our ICD-10 Talk series, Dr. Heidi Jannenga clears up the rumors surrounding external cause codes. Found in chapter 20 of the ICD-10 code set, external cause codes provide contextual details about a patient’s injury or condition. Still confused about whether you need to use these codes—and how to do so appropriately? Check out this video, and be sure to stay tuned to the WebPT Blog for all of the latest ICD-10 news …

  • Common Questions from Our PT Billing Open Forum Image

    articleAug 18, 2018 | 34 min. read

    Common Questions from Our PT Billing Open Forum

    Last week, WebPT’s trio of billing experts—Dr. Heidi Jannenga, PT, DPT, ATC/L, WebPT President and Co-founder; John Wallace, PT, MS, WebPT Chief Business Development Officer of Revenue Cycle Management; and Dianne Jewell, PT, DPT, PhD, WebPT Director of Clinical Practice, Outcomes, and Education—hosted a live open forum on physical therapy billing . Before the webinar, we challenged registrants to serve up their trickiest PT billing head-scratchers—and boy, did they deliver! We received literally hundreds of questions on …

  • ICD-10 Talk with Dr. Heidi Jannenga: What is ICD-10? Image

    articleAug 17, 2015 | 1 min. read

    ICD-10 Talk with Dr. Heidi Jannenga: What is ICD-10?

    In a little under two months, the entire US healthcare system will transition to ICD-10—and trust us, this is no small shift. But with any change, the key to success is preparation, and in this case, preparation starts with education. So, we’ve done our darndest to compile an arsenal of totally free ICD-10 learning resources, including blog posts, guides, webinars, and now, videos. In this first edition of our ICD-10 Talk video series, Dr. Heidi Jannenga provides …

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