Message Manager

Say Goodbye to Paper Faxes

When your practice relies on paper faxing to communicate with external healthcare providers, care feels disjointed, referrals fall through the cracks, and your schedulers are tied up with tedious workflows. That’s where Message Manager can help! With this comprehensive communication tool, you can manage all inbound and outbound communications through digital fax and Direct Secure Messaging (DSM)—directly from the WebPT platform.

Enhance care coordination.

Quickly and easily communicate with external providers by instantly connecting to their electronic health record (EHR). With 96% of hospitals and 78% of ambulatory clinics using DSM-capable EHRs, you’ll expedite the exchange of referrals, records, and results—thus, ensuring you, your staff, and your patients don’t miss a beat.

Save time and increase your bottom line.

Say goodbye to the monotony of scanning, organizing, and uploading documents into the EMR. Instead, automatically upload all incoming faxes and DSMs into the WebPT platform, where they can be viewed, downloaded, or transferred to eDocs. This not only saves you time and resources but also liberates your staff to concentrate on improving the patient experience.

Maximize referrals and convert more patients.

As referral sources are incentivized to refer patients to DSM-enabled clinics, it’s vital that your practice remains easy to do business with. Strengthen your relationship with referring providers and enjoy heightened clinic visibility with complimentary exposure on the DirectTrust Provider Directory—available to all DSM-enabled clinics. And with enhanced traceability of all inbound communications, you can decrease referral leakage and convert more patients to scheduled visits.  

Join the PXM revolution!  See how WebPT’s PXM platform can empower clinicians, improve the patient experience, and grow your practice.

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“We realized our therapists are not coding right. When we make these changes we get $3–$8 more per unit...at one code per day that's $6,000 more per year for one provider.”
“The WebPT team delivered. The rollout and use of WebPT have gone smoothly…The integration and implementation process was very well done. The onboarding team was very responsive [and] WebPT is committed to meeting the needs of our network.”
"Most therapists and front office staff have already had WebPT experience and it doesn't require a lot of training for new hires. Very user friendly."
"Total package for your business with WebPT. "
"WebPT has been simple to use, and the onboarding team was wonderful and flexible. As a newer small business, WebPT has been an invaluable part of getting our business off the ground. We are over 1 year into our business, and it is still meeting all of our needs. I have used several other EMR systems, and they are much more difficult to use."
"I have been very happy with the services provided by Web PT and they are adaptable to outpatient physical and occupational therapy."
"We started out very small and their price/services met all of our needs. We continue to grow and they meet all of our demands."
WebPT was well suited for our business to slowly launch and begin to treat patients in 2019. It was easy to begin and start using on a small scale. I enjoy the ease of use of the system. I also like how professional the documentation looks once a therapist signs off.
"I find WebPT to be very user friendly and necessary for my PT business needs. It is easy for me to document notes and fax them to doctors. The documentation is set up to include everything I need to bill insurance companies and I have had no problems receiving reimbursement."
"WebPT delivers. WebPT is an excellent EMR for a private PT practice."
"We utilize WebPT for our physical therapy patients. The product allows us to be more compliant, it's user friendly, and makes billing extremely easy."
"WebPT is great!"
"Making the move from paper charts to electronic medical records was a breeze with WebPT!"
"Hands down the best solution for your practice."
"WebPT is a great solution for private PT practices. It works great for staying on top of the complex medical landscape involving regulatory, legal, and third party billing compliance. They have an easy to use system for MIPS and are on top of the latest trends in the industry."
"Great for those that bill insurance as the integration from WebPT to TheraBill is seamless. EDI billing through Therabill is some of the best in the industry. It is mostly point & click submission and reconciliation which needs little actual knowledge of billing/coding."
"The customer service is top notch! Anytime I need anything I can call or email and get a response almost immediately. Web PT has made my job as the manager so much easier."
"WebPT Rocks!"
"Customization is key. Literally. The ability to customize the schedule, the ability to write notes without signatures, the ability to create individual cases within a chart. Those are all things I can say beyond a shadow of a doubt that I appreciated greatly in WebPT."
"WebPT offers a seamless solution to run our entire practice."
"EMR that produces excellence."
"WebPT - EHR platform of choice. WebPT has been well suited for all of my PT, OT, ST clients with no complications."
"Small business dream. Overall the program is very user-friendly and intuitive to use. Things flow nicely from one thing to the next and one entry point to the next, so it does not feel like you have to duplicate the information."
"We are a new start up clinic that WebPT has made it very simple to start this clinic. It took the scary paperwork and billing process and reduced it to a easy to operate clinic. Love the scheduling and the EMR processes."
"WebPT is well suited for day-to-day physical therapy documentation, scheduling, and insurance billing."
"WebPT works well as an integrated software system that combines the ERM and billing in one package."
"For my physical therapy clinic, it works great as I can do everything from start to finish within the software. Intake to discharge."
"WebPT is the BEST of the BEST! HANDS DOWN THE BEST BANG FOR THE BUCK! Customer Service is A-#1 in a world where excellent customer service is a thing of the past!"
"The practices I work with who use WebPT have little to no issues with the software, and working in the billing department, I typically don't encounter many issues either and find that I can complete my job duties easily."
"It is easy to work with and you can learn the system intuitively. There are many easy to use options and I like how convenient it is."
"WebPT fits perfectly with our outpatient PT practice; it covers all or most of the admin issues that come up. I suspect practice would be a lot more challenging without it."
“Build lifelong relationships with new and existing patients by engaging them throughout—and after—their course of care.”
“Build lifelong relationships with new and existing patients by engaging them throughout—and after—their course of care.”
“Build lifelong relationships with new and existing patients by engaging them throughout—and after—their course of care.”

Awards

KLAS award logo for 2024 Best-in-KLAS Outpatient Therapy/Rehab
Best in KLAS  2024
G2 rating official logo
Momentum Leader Winter 2024
Capterra logo
Most Loved Workplace 2023
TrustRadius logo
Top Rated 2023
Join the PXM revolution!

Learn how WebPT’s PXM platform can bring new patients through your doors.

Get Started
two patients holding a physical therapist on their shoulders