April 6, 2022
WebPTBetter Together: What Joining Forces with Clinicient and Keet Means for the Industry
It’s been almost three months since WebPT announced that it acquired Clinicient and Keet and our organizations...
By Dr. Heidi Jannenga
April 1, 2022
WebPT10 Downright Humerus Physical Therapy Jokes
It’s April Fools’ Day—a day for PTs to engage in that other type of leg-pulling. Depending upon...
By Mike Willee
March 22, 2022
BusinessHow to Tell if a Clinical Case Study is Bogus
As a healthcare professional, it’s a good practice to stay apprised of the latest medical research, particularly...
By Mike Willee
March 16, 2022
BusinessEnhancing the Front Desk Experience: How to Turn Patients’ First Impressions into Lasting Ones
At most PT clinics, patients receive their first and last impression of a practice at the front...
By Sarah Gray
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March 9, 2022
Technology5 Front-Office Software Must-Haves
In the face of increasing regulations and decreasing reimbursements, it’s becoming more and more important for providers...
By Erica McDermott
March 4, 2022
BusinessThe Role of the Front Office in Patient Retention
In the words of the great William Shakespeare, “All the world’s a stage; and all the men...
By Kylie McKee
March 2, 2022
BusinessTo Make Our Profession Whole, We Must Mend Its Broken Parts (as Told at the 2022 Graham Sessions)
As a seven-time Graham Sessions attendee, I’ve come to expect the educational and thought-provoking discourse this event...
By Dr. Heidi Jannenga
February 22, 2022
BusinessFAQ: Organize to Optimize: Front Office Efficiencies to Improve Patient Outcomes and Boost Clinic Revenue
Your front office probably has some room for improvement. We don’t mean that in the finger-wagging “you...
By Breanne Krager
February 18, 2022
BusinessThe Top 6 Personality Traits to Look for in Front Office Staff
Front office workers are the first and last staff members that patients interact with during an office...
By Sarah Gray
February 15, 2022
Business3 Big Tips for Running a More Organized Front Desk
The front desk of a PT, OT, or SLP practice is pretty much its control tower. When...
By Erica McDermott
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