
March 11, 2022
BusinessFour Ways to Reduce Patient No-Shows
You—or your front office staff—may be incredibly organized, but that doesn’t mean your patients share your appreciation...

February 9, 2022
BusinessYou’ve Landed a New Patient: Now What?
So, you’ve landed yourself a new patient. You’ve run through the marketing rigamarole of advertising your clinic...

September 9, 2021
TechnologyTools of the Trade: Decoding Common Front Office Puzzles Through Tech
If you are old enough (or a pop-culture aficionado) you may be familiar with the somewhat hoaky,...

July 27, 2021
Business5 Tough Conversations Every Physical Therapist Has at Some Point
There’s nothing more satisfying than treating a patient, helping them achieve their functional goals, and getting them...
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June 11, 2021
Business7 Signs You’re Crushing it as a Physical Therapist
In the fast-paced world of physical therapy, it can be easy to lose yourself in the rigors...

April 6, 2021
BillingFAQ: 5 Fast and Cheap Ways to Fix Your Clinic’s Marketing
Introduction Yesterday, marketing experts Heidi Jannenga, PT, DPT, ATC, WebPT Co-Founder and Chief Clinical Officer; Scott Hebert,...

February 9, 2021
BusinessQuick on the Intake: 4 Tips for Creating a More Seamless New Patient Experience
“You never get a second chance to make a first impression.” Google attributes this quote to an...

June 25, 2019
MarketingThe Good, The Bad, and The Ugly: How to Respond to Every Kind of Patient Review
Thirty years ago, the term “reputation management” struck far less fear into clinic owners’ hearts. Online reviews...

June 5, 2019
MarketingFounder Letter: How to Win Patients for Life
Over the past few months, we’ve examined marketing from every angle—from referral marketing to marketing a cash-based...

March 11, 2019
Business4 Things We Must Do to Save PT From Certain Death (as Told at the 2019 Graham Sessions)
In one of the last talks at the 2019 Graham Sessions, a young physical therapist boldly stated...
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Stay on top of the latest rehab therapy tips, trends, and best practices with our weekly blog digest.