August 12, 2021
BusinessReboard to Reboot: How Rehab Therapy Clinic Leaders Can Drive Success in the New Normal
Well, you’ve made it through the first summer post-COVID. (Please take this moment to pat yourself on...
By Amy Lafko
July 27, 2021
Business5 Tough Conversations Every Physical Therapist Has at Some Point
There’s nothing more satisfying than treating a patient, helping them achieve their functional goals, and getting them...
By Melissa Hughes
July 22, 2021
Business5 Ways to Improve Patient-Provider Communication in Your Practice
Research conducted by Harvard University, the Carnegie Foundation, and Stanford Research Center found that 85% of long-term...
By Sarah Gray
May 28, 2021
BusinessHow to Say “No” to a Patient
In his seminal book, “How to Win Friends and Influence People,” Dale Carnegie wrote: “Tomorrow you may...
By Kylie McKee
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May 20, 2021
Business4 Things Every PT Must Do to Deliver an Excellent Patient Experience
If you Google the top physical therapy practices in your area, chances are you’ll see a plethora...
By Kylie McKee
March 22, 2021
Marketing4 Keys to Email Automation for Rehab Therapy Clinics
Contrary to popular belief, email is not dead—nor will it ever be. Or so says Scott Hebert,...
By Melissa Hughes
March 19, 2021
Business5 Signs Your Clinic Culture is Toxic for Employees
As a business owner, you almost certainly know the importance of creating and maintaining a positive company...
By Erica McDermott
March 15, 2021
BusinessHow to Motivate Your Staff PTs in 2021
Right now, it seems like everyone is suffering from some level of lingering pandemic-related burnout, which is...
By Erica McDermott
March 8, 2021
MarketingOutcomes Aren’t Enough: Why Perceived Value is the Key to Solving the PT Brand Problem
Over the last decade, healthcare delivery has transformed from a primarily transactional and unidirectional model to a...
By Richard Leaver
February 25, 2021
BusinessEQ for PTs: How to Be an Emotionally Intelligent Clinician
“There are four components of emotional intelligence…I think you are deficient in three of those four. Listen,...
By Melissa Klaeb
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