May 28, 2021
BusinessHow to Say “No” to a Patient
In his seminal book, “How to Win Friends and Influence People,” Dale Carnegie wrote: “Tomorrow you may...
By Kylie McKee
May 20, 2021
Business4 Things Every PT Must Do to Deliver an Excellent Patient Experience
If you Google the top physical therapy practices in your area, chances are you’ll see a plethora...
By Kylie McKee
March 22, 2021
Marketing4 Keys to Email Automation for Rehab Therapy Clinics
Contrary to popular belief, email is not dead—nor will it ever be. Or so says Scott Hebert,...
By Melissa Hughes
March 19, 2021
Business5 Signs Your Clinic Culture is Toxic for Employees
As a business owner, you almost certainly know the importance of creating and maintaining a positive company...
By Erica McDermott
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March 15, 2021
BusinessHow to Motivate Your Staff PTs in 2021
Right now, it seems like everyone is suffering from some level of lingering pandemic-related burnout, which is...
By Erica McDermott
March 8, 2021
MarketingOutcomes Aren’t Enough: Why Perceived Value is the Key to Solving the PT Brand Problem
Over the last decade, healthcare delivery has transformed from a primarily transactional and unidirectional model to a...
By Richard Leaver
February 25, 2021
BusinessEQ for PTs: How to Be an Emotionally Intelligent Clinician
“There are four components of emotional intelligence…I think you are deficient in three of those four. Listen,...
By Melissa Klaeb
February 12, 2021
BusinessCombating Misinformation in Your Physical Therapy Practice
Misinformation runs rampant through our social circles and across the entire country—and it’s little wonder why. Did...
By Dr. Heidi Jannenga
February 5, 2021
MarketingGive to Get: The How and Why of Patient Loyalty Programs
We all know that acquiring new patients costs more than keeping existing ones. How much more? According...
By Erica McDermott
January 19, 2021
Business6 Books for Budding PT Leaders to Read in 2021
Books on leadership abound, but several I’ve read over the years felt formulaic and lacking in creativity....
By Melissa Klaeb
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