May 13, 2022
TechnologyHow to Improve Patient Adherence for Physical Therapy
In my first blog post, “Patient Adherence: Understanding Why We’re All Bad at It,” I discussed the...
By James Heathers
March 11, 2022
BusinessFour Ways to Reduce Patient No-Shows
You—or your front office staff—may be incredibly organized, but that doesn’t mean your patients share your appreciation...
By Charlotte Bohnett
March 4, 2022
BusinessThe Role of the Front Office in Patient Retention
In the words of the great William Shakespeare, “All the world’s a stage; and all the men...
By Kylie McKee
February 9, 2022
BusinessYou’ve Landed a New Patient: Now What?
So, you’ve landed yourself a new patient. You’ve run through the marketing rigamarole of advertising your clinic...
By Melissa Hughes
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September 9, 2021
TechnologyTools of the Trade: Decoding Common Front Office Puzzles Through Tech
If you are old enough (or a pop-culture aficionado) you may be familiar with the somewhat hoaky,...
By Erin Thorburn
March 29, 2019
WebPTWhat’s in a WebPT Membership?
A WebPT Membership is pretty darn fantastic—just ask this PT clinic or this PT and OT pediatric...
By Mel Smith
January 26, 2018
Technology6 Fresh Ideas for Keeping Patients Engaged Between Appointments
There are no guarantees in life, and that certainly applies to retaining patients. Each time a patient...
By Charlotte Bohnett
December 8, 2016
TechnologyFOP Hacks: How to Maximize Your Use of the WebPT Scheduler
WebPT’s intuitive EMR can help you cover all your clinical and logistical bases. But, to get the...
By Zach Colick
January 11, 2016
BusinessHow to Better Manage Your Staff Within WebPT
Businesses are like ecosystems—and that analogy certainly applies to rehab therapy practices. There are many factors that...
By Courtney Lefferts
March 3, 2014
BusinessTurn Your No-Shows into Yes-Shows
As sports rehabilitator Heidi Dawson writes in this article: “No-shows [are] the bane of a therapist’s existence.” We’re...
By Erica McDermott
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