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5 Crucial Communication To-Dos When Reopening Your Practice

The pandemic isn’t over, but many rehab therapy clinics are starting to resume operations. Yet, things aren’t—and can’t be—the same as they were before (at least not for the time being), which means in order to move into this next phase, clear communication is paramount.

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The Role of Telehealth as the World Reopens

The coronavirus pandemic was a catalyst for a new wave of regulatory changes that expanded the rehab therapist toolbox almost overnight. Most recently, CMS made telehealth more widely accessible to rehab therapy providers. (Hallelujah!) While the industry has been fighting for this privilege for years, the swift change cast many providers into the uncharted waters of remote care with very little time to prepare.

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Shining a Light on SLPs for Better Hearing and Speech Month

For those who have no experience with hearing and speech deficits, it’s hard to grasp just how lonely life can be for those who do. Add to that the self-quarantine and social distancing measures implemented in response to the novel coronavirus outbreak, and it’s a recipe for an incredibly isolating experience.

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5 Ways to Find Normalcy in the Time of COVID-19

“New normal.” It’s a phrase we’re hearing more and more as the US begins to open up and resume operations—at least partially. This tentative move toward some sense of normalcy means many of us will face significant change in the weeks ahead.

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The Dos and Don’ts of Telehealth Billing Compliance

Some states—such as Louisiana and Ohio—had already authorized telehealth as a mode of service delivery for physical therapists. A few state Medicaid programs, such as Minnesota, reimbursed for OT and SLP telehealth services. Of course, Medicare did not authorize rehabilitation providers to deliver services virtually

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The 4 Biggest Telehealth Challenges for PT Clinics

Last week, CMS announced that PTs—along with OTs and SLPs—are eligible to provide telehealth services to Medicare beneficiaries for the duration of this emergency, which is huge. Rehab therapists have been advocating hard for this move since well before the pandemic struck, and now that this change is on the books,

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How to Provide Cash-Based Telehealth

Adding new cash-pay services to your clinic’s repertoire can be a challenge. Not only do you have to ensure that you have the legal freedom to provide cash-based services (because you might not), but you also have to price and market them in a way that ensures patients will not only pay for those services out of pocket, but also receive value commensurate to the cost.

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Communication: The Secret to Staying Viable in Uncertain Times

This is the third blog post in my series on working on your business, when you can’t work in your business. My intention is to help providers improve sustainability and efficiency within their practices, so they can come out of this pandemic with a renewed spirit and the ability to provide maximum benefits to patients.  

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