It’s a bird; it’s a plane; it’s—a physical therapy billing expert?
If you’re a physical therapy practice owner, manager, or biller, then you’ve probably wished for a billing superhero at one point or another. After all, while the PT billing process seems fairly simple on paper—therapists provide services, submit the CPT codes for those services, and receive payment—any seasoned pro knows it’s anything but. Rejections, denials, and reimbursement delays are more common than any of us would prefer—and it’s not always easy to pinpoint where things went wrong. Luckily, we’re swooping in to save the day.
Tired of getting the runaround when you follow up with insurance companies? Struggling to decipher a vague denial reason code? Worried you’re using the wrong CPT code or modifier for a particular service?
Then join our PT billing super squad for a live question-and-answer-style webinar on Thursday, August 16, at 9:00 AM PDT / 12:00 PM EDT. During this session, hosts Dr. Heidi Jannenga, PT, DPT, ATC/L, WebPT President and Co-founder; John Wallace, PT, MS, WebPT Chief Business Development Officer of Revenue Cycle Management; and Dianne Jewell, PT, DPT, PhD, WebPT Director of Clinical Practice, Outcomes, and Education, will provide a brief overview of physical therapy billing best practices before tackling as many live audience questions as time allows.
So, gather your biggest PT billing headscratchers, and register for this can’t-miss event.
Can’t make the live session? Register anyway to receive the recording and handout—and to have an opportunity to ask us your question via email.
Heidi Jannenga, PT, DPT, ATC President and Co-Founder
John Wallace, PT, MS Chief Business Development Officer of Revenue Cycle Management
Dianne Jewell, PT, DPT, PhD WebPT Director of Clinical Practice, Outcomes, and Education
Charlotte Bohnett Director of Demand Generation
Download the slides
articleJul 23, 2018 | 8 min. read
Most of us went into physical therapy so we could make a difference in our patients’ lives. PT can be extremely fulfilling and rewarding—and for many of us, owning a practice has been a lifelong dream. Once that dream becomes a reality, however, it can be a sobering experience. Bills need to be paid and bottom lines need to be met. It’s not always easy to bring in enough money to cover cancellations and billing snafus, not …
articleOct 25, 2018 | 43 min. read
Earlier this week, WebPT President Dr. Heidi Jannenga, PT, DPT, ATC, teamed up with Rick Gawenda, PT—President and CEO of Gawenda Seminars & Consulting—to host a Medicare Open Forum . As expected, we received more questions than our Medicare experts could answer during the live session, so we've provided the answers to the most frequently asked ones below. Don't see the answer you're looking for? Post your question in the comment section at the end of this …
articleSep 24, 2015 | 16 min. read
Just when we thought we’d gotten every ICD-10 question under the sun, we got, well, more questions. Like, a lot more. But, we take that as a good sign, because like a scrappy reporter trying to get to the bottom of a big story, our audience of blog readers and webinar attendees aren’t afraid to ask the tough questions—which means they’re serious about preparing themselves for the changes ahead. And we’re equally serious about providing them with …
webinarApr 1, 2016
You’ve probably heard the saying, “Don’t hate the player; hate the game.” It’s a go-to hip-hop lyric, but its relevance isn’t limited to rap artists. The same holds true when it comes to insurance companies. Sure, payment rates for physical therapy services are on the decline, but the payer isn’t necessarily the problem. After all, in health care—as in any business—cutting costs is the name of the game. And in an effort to bolster their bottom lines, …
webinarMar 30, 2015
Billing for physical therapy services is tricky, time-consuming, and riddled with ever-evolving rules—which means mistakes are bound to happen. But how many mistakes are you truly making? The occasional oops is one thing, but what if you’re unknowingly flubbing up left and right? That’s a scary thought. Even scarier: you could be flubbing on purpose, because “everyone’s doing it.” Whether accidental or intentional, actions have consequences, and when it comes to billing for the services you provide, …
articleNov 25, 2015 | 5 min. read
The guidelines for using the 8-Minute Rule are kind of like the instructions for building a piece of furniture from IKEA: they appear simple at first, but before you know it, you’ve been struggling for hours, you’ve got a lopsided futon, and there are seven leftover screws of various shapes and sizes scattered around your living room floor (maybe they’re just extras, right?). To make matters even more confusing, not all payers adhere to the same set …
articleAug 18, 2018 | 34 min. read
Last week, WebPT’s trio of billing experts—Dr. Heidi Jannenga, PT, DPT, ATC/L, WebPT President and Co-founder; John Wallace, PT, MS, WebPT Chief Business Development Officer of Revenue Cycle Management; and Dianne Jewell, PT, DPT, PhD, WebPT Director of Clinical Practice, Outcomes, and Education—hosted a live open forum on physical therapy billing . Before the webinar, we challenged registrants to serve up their trickiest PT billing head-scratchers—and boy, did they deliver! We received literally hundreds of questions on …
articleMay 24, 2016 | 25 min. read
Over the years, WebPT has a hosted a slew of billing webinars and published dozens of billing-related blog posts. And in that time, we’ve received our fair share of tricky questions. Now, in an effort to satisfy your curiosity, we’ve compiled all of our most common brain-busters into one epic FAQ. Don’t see your question? Ask it in the comments below. (And be sure to check out this separate PT billing FAQ we recently put together.) Questions …
articleMay 26, 2017 | 22 min. read
During our denial management webinar , we discussed the difference between rejections and denials, explained how to handle both, and provided a five-step plan for stopping them in their tracks. The webinar concluded with an exhaustive Q&A, and we’ve amassed the most common questions here. Insurance Issues Claim Quandaries Compliance Qualms Documentation Dilemmas Front-Office Frustrations Insurance Issues We’ve had issues with auto insurances denying 97112 (neuromuscular re-education) for non-neuro diagnoses, even in cases when the patient’s medical …