Turn on any mobster film, and you’ll quickly understand the importance of paying back any owed debts. Likewise, rehab therapy patients with overdue accounts need to eventually pay up; after all, your business depends on your success in collecting those funds. Plus, if these issues fester with enough patients—and for extended time periods—you run the risk of closing your doors for good. So how do you navigate the tightrope of writing an urgent collections letters that's stern, but gets you paid? What other language should your letter contain to make your point be felt loud and clear?

 

Enter your email address below, and we’ll send you two collections letter templates—one for 30-days past due and one follow-up—complete with mail merge tags.

Download: Collections Letter Templates

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  • Time to Pony Up: The Secret to Collections Letters that Work [2 Free Templates] Image

    articleApr 15, 2015 | 5 min. read

    Time to Pony Up: The Secret to Collections Letters that Work [2 Free Templates]

    Thanks to mobster movies, we all fear the repercussions of unpaid debt. And while receiving a past due notice isn’t quite the same as a meathead pummeling you, both methods of money collection deliver swift blows. After all, bills often fall into the land of overdue not because we were lazy, but because we didn’t have any money . Flip it to the collector’s perspective, and people not having money to pay their bills is a big …

  • Clear Course for Cash: 5 Simple Ways to Optimize Your PT Billing Workflow Image

    webinarJul 6, 2015

    Clear Course for Cash: 5 Simple Ways to Optimize Your PT Billing Workflow

    Is your current billing workflow flooding your clinic with claim delays, rejections, and/or underpayments? Don’t try to bail yourself out with a sieve. Instead, stop taking on water entirely by patching the holes in your billing processes. But how, you ask? Never fear; we have the answers you need to shore up your ship—for good. Tune in to this month’s webinar, where hosts Heidi Jannenga and Charlotte Bohnett will show you how to set your billing workflow …

  • Creating the Perfect PT Billing Workflow Image

    articleJul 14, 2015 | 7 min. read

    Creating the Perfect PT Billing Workflow

    In an ideal world, patients would know their benefits like the back of their hands, we’d have a global payer list, and every claim would be accepted on the first try. But the world is not a perfect place, and there’s only so much you can control. Still, you can do your darndest to get close to the perfect billing workflow. Perfect—or near-perfect—billing begins way before you even create the claim. So, let’s start at the very …

  • Founder Letter: Why Clean Claims are Everything Image

    articleJul 7, 2015 | 6 min. read

    Founder Letter: Why Clean Claims are Everything

    When you consider the many complex aspects of running a  private practice , your bottom line might be the biggest source of anxiety. And that’s for good reason; it’s your lifeblood. In an effort to improve  your metrics , you’ve likely examined your workflow, documentation practices, and staffing requirements for any possible improvements. That’s a great start, and I encourage you to stay on top of  self-evaluation  in all of these ways. But have you ever stopped …

  • Why RCM is a Practice-Wide Endeavor Image

    articleJun 20, 2016 | 5 min. read

    Why RCM is a Practice-Wide Endeavor

    If you think revenue cycle management (RCM) only involves billing your patients, then Houston, we have a problem. As indicated in this Greenway Health resource, your RCM strategy should account for the manner in which your practice generates, captures, and collects revenue—and that means getting your whole crew on board with adopting optimal RCM practices. But before you can launch a successful RCM strategy, you should perform a pre-check. Here are a few questions to ask yourself …

  • articleMar 18, 2013 | 3 min. read

    Get Your Life Back: Billing Best Practices for Rehab Therapists, Part 4

    Billing is one of the most important aspects of running a rehab therapy clinic, aside from patient care. But it can also be one of the most challenging, especially if you’re working with a billing process that doesn’t suit your clinic. The right billing method should streamline your workflow, increase your profitability, and free up some much needed bandwidth. Just think, what could you do with some extra time? With that in mind, we’re going to devote the next …

  • articleMar 14, 2013 | 4 min. read

    Get Your Life Back: Billing Best Practices for Rehab Therapists, Part 3

    Billing is one of the most important aspects of running a rehab therapy clinic, aside from patient care. But it can also be one of the most challenging, especially if you’re working with a billing process that doesn’t suit your clinic. The right billing method should streamline your workflow, increase your profitability, and free up some much needed bandwidth. Just think, what could you do with some extra time. With that in mind, we’re going to devote the next …

  • The Financial Metrics that Matter Most to Therapy Private Practices Image

    articleApr 27, 2017 | 6 min. read

    The Financial Metrics that Matter Most to Therapy Private Practices

    According to Pink Floyd, money is a “gas.” While the surface level interpretation of that lyric may be that money is fun and entertaining, the word “gas” seems deliberate here. After all, money is fuel. We as a society run on it, and yet, so many of us—including rehab therapy professionals—manage it poorly. The trick to better financial management is knowing what to actually manage—or more specifically, what to track, monitor, and act upon. With that in …

  • Inside Job: Combating Employee Theft in Your Practice Image

    articleMay 12, 2015 | 8 min. read

    Inside Job: Combating Employee Theft in Your Practice

    I spent my youth working in retail and at restaurants—two industries rife with high turnover rates and employee theft. Still, I was always shocked when I heard that an employee had been fired for pocketing cash from the registers or stealing merchandise from the shelves. Believe it or not, theft isn’t relegated to these two industries. Private medical practices also must combat theft—and it occurs way more often than you think. According to this Physicians Practice article …

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