WebPT’s new Patient Payment System streamlines the entire payment collection process, allowing clinics to:

  • track the dollar amounts they receive for copayments, coinsurances, and other sales transactions
  • review detailed summaries of payment collections and balances
  • create and print payment receipts and histories

This new feature will be available starting September 15, so stay tuned!

  • ICD-10 FAQs Image

    articleFeb 28, 2015 | 6 min. read

    ICD-10 FAQs

    We recently hosted a webinar focused on helping PTS, OTs, and SLPs prepare for the ICD-10 switch. We got a lot of questions—so many, in fact, that we decided to organize the most common ones into an easy-to-reference blog post. Read on to find the answers to all your burning ICD-10 queries. Don’t see your question? Post it in the comments section below, and we’ll find you an answer. Does ICD-10 affect CPT codes? According to this …

  • Product Year in Review: Patient Payment System Image

    articleDec 17, 2014 | 4 min. read

    Product Year in Review: Patient Payment System

    We’ve officially passed the December midpoint, and as we all hustle and bustle to cross the last few names off of our holiday gift lists, WebPT’s Product Development team is working hard to deliver its final release of 2014. This update will include all of the Medicare and PQRS updates for next year. (How’s that for a last-minute gift?) As we put the finishing touches on this release, we can’t help but take a step back and …

  • Medicare and Cash-Pay PT Services, Part 2: Covered vs. Non-Covered Services and Therapy Cap Essentials Image

    articleDec 16, 2015 | 6 min. read

    Medicare and Cash-Pay PT Services, Part 2: Covered vs. Non-Covered Services and Therapy Cap Essentials

    In the first article of this series on Medicare and Cash-Pay PT Services, we defined the three relationships a PT can have with Medicare and explained how each one influences the types of services (i.e., “covered” and “non-covered”) we can provide to beneficiaries on a self-pay basis. So, now we need to define which services are covered and which are not covered, as well as pinpoint the scenarios in which covered services may become non-covered. 3 Scenarios …

  • The Psychology of the Cash-Pay Patient Image

    articleAug 16, 2017 | 8 min. read

    The Psychology of the Cash-Pay Patient

    For the past few years, I’ve been selecting healthcare providers based on the quality of care I believe I’ll receive—whether or not they accept my insurance. And more often than not, the providers I choose are out-of-network or cash-based providers , which means I happily hand over my credit card to pay the full cost of my care at the point-of-service. Now, in some cases, the provider has handed me a superbill to submit to my insurance …

  • How to Train Your Staff on Direct Access Image

    articleOct 14, 2014 | 5 min. read

    How to Train Your Staff on Direct Access

    Direct access means that a patient can seek physical therapy services without a physician’s referral. That’s not only empowering for the patient, but also for you as a private practice therapy provider—and what better time to feel empowered than National Physical Therapy Month (NPTM). That being said, physical therapists aren’t capitalizing on direct access for a number of reasons, as Heidi Jannenga pointed out in her recent founder letter . But patients aren’t helping either. In a …

  • Fee for All: How to Set a Rate Schedule for Your Rehab Therapy Practice Image

    articleMay 3, 2017 | 6 min. read

    Fee for All: How to Set a Rate Schedule for Your Rehab Therapy Practice

    I’m going to be frank here: setting the right fee schedule for your clinic is important—like, really, really important. Why is it such a big deal? The answer might seem obvious, but it’s actually a bit more nuanced. When new patients step into your office, you’re not just improving their day-to-day function—you’re showing them the value of their health and well-being. By seeking out movement-based therapy, patients are making an investment in their physical welfare. So, as …

  • The Ultimate ICD-10 FAQ: Part Deux Image

    articleSep 24, 2015 | 16 min. read

    The Ultimate ICD-10 FAQ: Part Deux

    Just when we thought we’d gotten every ICD-10 question under the sun, we got, well, more questions. Like, a lot more. But, we take that as a good sign, because like a scrappy reporter trying to get to the bottom of a big story, our audience of blog readers and webinar attendees aren’t afraid to ask the tough questions—which means they’re serious about preparing themselves for the changes ahead. And we’re equally serious about providing them with …

  • What's the Right Payer Mix for Your Practice? Image

    articleJul 17, 2018 | 6 min. read

    What's the Right Payer Mix for Your Practice?

    Insurance payments for healthcare services have been declining for a while now , which means providers in all disciplines are looking for ways to optimize their payer mix in order to maximize their revenue. If you haven’t yet calculated the cost of providing your services—and compared that number to the payments you’re receiving to ensure you’re actually making enough money to not only cover those costs, but also turn a profit—then you should. But the question remains: …

  • Compliance and Cash-Based Physical Therapy Services Image

    articleJul 28, 2014 | 4 min. read

    Compliance and Cash-Based Physical Therapy Services

    Many therapists I speak with mistakenly assume that cash-based practice owners don’t need to worry about compliance issues. This faulty assumption could get you in trouble if you plan on offering cash-based physical therapy services in your practice. Here, I’ll address three common compliance myths regarding cash services. Myth #1: You don’t need to worry about billing codes and documentation. Truth: You may be shocked to know that my documentation and billing practices are not that different …

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