Digital Patient Intake

Streamline the Patient Registration Process

As soon as you have a new initial evaluation on the books, the patient will automatically receive an email and/or text with a user-friendly online intake form. That way, patients can complete necessary paperwork at their own convenience using their smartphone or virtually any Internet-enabled device. Automated reminders also help nudge patients who haven’t completed their forms as their appointment date gets closer. And once new patients actually arrive at your clinic, they’ll spend less time in the waiting room—thus improving their overall experience.

Free up your front office staff and give clinicians a jump start.

When you take your intake process digital, your front office staff can focus on greeting and assisting patients—not printing, scanning, and endlessly shredding paperwork. Digital Patient Intake (DPI) integrates seamlessly with the WebPT EMR, so patient information flows directly into the corresponding chart. That means less time spent transcribing—and it even helps lower the risk of unintentional HIPAA violations. Plus, your clinicians get a jump start on their SOAP notes, with fields like medical history, pain scales, and injury information populating automatically as soon as patients submit their forms.

Customize patient intake forms to meet your clinic’s needs.

Customize your clinic’s intake forms with your desired fields, clinic logo, and color scheme—whether you’re sending via email or text. Our intelligent rules engine ensures patients only see questions relevant to them, making the form a breeze to fill out. Even if they get interrupted, the secure smart form remembers where they left off—so there’s no need to re-enter any information.

Encrypted to keep patient data secure.

At WebPT, data security is always top-of-mind. We use the strongest levels of end-to-end encryption, so you can rest easy knowing patient information is on lock.

See why WebPT is the most-trusted physical therapy software.

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“WebPT’s Digital Patient Intake has cut down on the time our front desk spends processing paperwork and reduced our carbon footprint. Patients have the option to complete their intake paperwork before the appointment, so our front office teams no longer have to prep, print, scan, and upload intake forms. This decreases waiting room time and gives patients more one-on-one time with the clinician. On average this saves our front desk 10-15 minutes per patient!”
Ready to shorten patient wait times?
We can help.
Patients can fill out their paperwork ahead of time, meaning they’re ready to start their appointments when you are.
Documentation taking too long?
We’re on it.
Clinicians get a jump start on their initial evaluations, with many fields populating automatically, as soon as patients submit their forms.
Front office tied up with transcription?
We’ll fix it.
Less new-patient data entry means more time for scheduling (and rescheduling) appointments and processing payments.
“We realized our therapists are not coding right. When we make these changes we get $3–$8 more per unit...at one code per day that's $6,000 more per year for one provider.”
“The WebPT team delivered. The rollout and use of WebPT have gone smoothly…The integration and implementation process was very well done. The onboarding team was very responsive [and] WebPT is committed to meeting the needs of our network.”
"Most therapists and front office staff have already had WebPT experience and it doesn't require a lot of training for new hires. Very user friendly."
"Total package for your business with WebPT. "
"WebPT has been simple to use, and the onboarding team was wonderful and flexible. As a newer small business, WebPT has been an invaluable part of getting our business off the ground. We are over 1 year into our business, and it is still meeting all of our needs. I have used several other EMR systems, and they are much more difficult to use."
"I have been very happy with the services provided by Web PT and they are adaptable to outpatient physical and occupational therapy."
"We started out very small and their price/services met all of our needs. We continue to grow and they meet all of our demands."
WebPT was well suited for our business to slowly launch and begin to treat patients in 2019. It was easy to begin and start using on a small scale. I enjoy the ease of use of the system. I also like how professional the documentation looks once a therapist signs off.
"I find WebPT to be very user friendly and necessary for my PT business needs. It is easy for me to document notes and fax them to doctors. The documentation is set up to include everything I need to bill insurance companies and I have had no problems receiving reimbursement."
"WebPT delivers. WebPT is an excellent EMR for a private PT practice."
"We utilize WebPT for our physical therapy patients. The product allows us to be more compliant, it's user friendly, and makes billing extremely easy."
"WebPT is great!"
"Making the move from paper charts to electronic medical records was a breeze with WebPT!"
"Hands down the best solution for your practice."
"WebPT is a great solution for private PT practices. It works great for staying on top of the complex medical landscape involving regulatory, legal, and third party billing compliance. They have an easy to use system for MIPS and are on top of the latest trends in the industry."
"Great for those that bill insurance as the integration from WebPT to TheraBill is seamless. EDI billing through Therabill is some of the best in the industry. It is mostly point & click submission and reconciliation which needs little actual knowledge of billing/coding."
"The customer service is top notch! Anytime I need anything I can call or email and get a response almost immediately. Web PT has made my job as the manager so much easier."
"WebPT Rocks!"
"Customization is key. Literally. The ability to customize the schedule, the ability to write notes without signatures, the ability to create individual cases within a chart. Those are all things I can say beyond a shadow of a doubt that I appreciated greatly in WebPT."
"WebPT offers a seamless solution to run our entire practice."
"EMR that produces excellence."
"WebPT - EHR platform of choice. WebPT has been well suited for all of my PT, OT, ST clients with no complications."
"Small business dream. Overall the program is very user-friendly and intuitive to use. Things flow nicely from one thing to the next and one entry point to the next, so it does not feel like you have to duplicate the information."
"We are a new start up clinic that WebPT has made it very simple to start this clinic. It took the scary paperwork and billing process and reduced it to a easy to operate clinic. Love the scheduling and the EMR processes."
"WebPT is well suited for day-to-day physical therapy documentation, scheduling, and insurance billing."
"WebPT works well as an integrated software system that combines the ERM and billing in one package."
"For my physical therapy clinic, it works great as I can do everything from start to finish within the software. Intake to discharge."
"WebPT is the BEST of the BEST! HANDS DOWN THE BEST BANG FOR THE BUCK! Customer Service is A-#1 in a world where excellent customer service is a thing of the past!"
"The practices I work with who use WebPT have little to no issues with the software, and working in the billing department, I typically don't encounter many issues either and find that I can complete my job duties easily."
"It is easy to work with and you can learn the system intuitively. There are many easy to use options and I like how convenient it is."
"WebPT fits perfectly with our outpatient PT practice; it covers all or most of the admin issues that come up. I suspect practice would be a lot more challenging without it."
“Build lifelong relationships with new and existing patients by engaging them throughout—and after—their course of care.”
“Build lifelong relationships with new and existing patients by engaging them throughout—and after—their course of care.”
“Build lifelong relationships with new and existing patients by engaging them throughout—and after—their course of care.”

Awards

KLAS award logo for 2024 Best-in-KLAS Outpatient Therapy/Rehab
Best in KLAS  2024
G2 rating official logo
Momentum Leader Winter 2024
Capterra logo
Most Loved Workplace 2023
TrustRadius logo
Top Rated 2023
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two patients holding a physical therapist on their shoulders