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  • 7 Tips for Dealing with Difficult Patients Image

    articleFeb 13, 2018 | 7 min. read

    7 Tips for Dealing with Difficult Patients

    Everyone has an off day every now and again, but some patients seem almost impossible to please—or to motivate. And unhappy, unmotivated patients aren’t going to get the most out of therapy—or do your practice any favors in the word-of-mouth referral department . So, what’s a conscientious provider to do? Of course, you want your patients to be engaged in their care —and thus, more willing to cooperate. But, that’s not always the easiest feat to accomplish. …

  • Knock Out Patient Dropout: 8 Ways to Increase Retention and Revenue Image

    webinarFeb 12, 2018

    Knock Out Patient Dropout: 8 Ways to Increase Retention and Revenue

    In one corner, we have a highly skilled rehab therapy provider known for delivering amazing clinical outcomes through noninvasive, movement-based treatment. And in the other corner, we have a discouraged, disengaged patient whose quality of life has taken a major hit due to musculoskeletal pain and dysfunction.

      If you’re a rehab therapy provider, you’ve probably seen this battle play out more times than you can count—and we’re betting that more often than not, your therapy …

  • Bridge Over Troubled Water: 6 Ways PTs, OTs, and SLPs Differ from Physicians Image

    articleFeb 9, 2018 | 7 min. read

    Bridge Over Troubled Water: 6 Ways PTs, OTs, and SLPs Differ from Physicians

    Simon and Garfunkel; Abbott and Costello; rehab therapists and physicians. What do these famous pairs all have in common? Despite being essential to one another’s success, the members of these dynamic duos have plenty of differences. And sometimes, those differences can spark some undue friction—especially if the parties lack a mutual understanding of one another. In the case of therapists and physicians, though, it’s the patients who ultimately pay the price for that friction. After all, when …

  • Common Questions from Our Stalled Patient Progress Webinar Image

    articleFeb 7, 2018 | 9 min. read

    Common Questions from Our Stalled Patient Progress Webinar

    Earlier this week, Dr. Heidi Jannenga, PT, DPT, ATC/L, the president and co-founder of WebPT, teamed up with Charlotte Bohnett, WebPT’s director of demand generation, to host a webinar on common barriers to patient progress —and strategies for overcoming them. During the question-and-answer portion of the presentation, we received quite a few audience questions on the nuances of fostering patient engagement and moving patients toward their therapy goals as efficiently as possible. We’ve compiled the most frequently …

  • What's Going On with the 2018 Therapy Cap? Image

    articleFeb 6, 2018 | 7 min. read

    What's Going On with the 2018 Therapy Cap?

    Update: The therapy cap has been repealed as of February 9, 2018. Scroll to the last section of this post for details. Nowadays, you might be tempted to tune out, turn off, and log out at the mere mention of anything political. And considering the current climate within our legislative system, I certainly wouldn’t fault you for wanting to avoid the chaos. However, putting on the blinders could prevent you from learning crucial information. After all, the …

  • Founder Letter: Stability in the Midst of Chaos: Celebrating 10 Years Image

    articleJan 31, 2018 | 8 min. read

    Founder Letter: Stability in the Midst of Chaos: Celebrating 10 Years

    As a general rule, I do my best to steer clear of politics in these letters. Aside from pushing for pro-PT legislation, I keep my views on party lines to myself. After all, beyond the individuals elected, the goal of our democratic government has always been to work together to find solutions that serve the greater good. Now, we’ve had government shutdowns before—sadly enough. But the three-day shutdown that happened at the end of January was particularly …

  • Straight to the Source: How to Get Employers On Board with Population Health Image

    articleJan 31, 2018 | 6 min. read

    Straight to the Source: How to Get Employers On Board with Population Health

    Healthcare spending has always been a touchy subject—and that might be truer now than ever before. Despite the fact that the United States spends more money on health care than any other country, that massive expenditure hasn’t necessarily translated into better health outcomes. Clearly, something needs to change, which is why many healthcare providers—including physical therapists—are fundamentally shifting the way health care is managed. Specifically, they are starting to explore care delivery models that allow them to …

  • Download: Free Physical Therapy Valentines Image

    articleJan 31, 2018 | 1 min. read

    Download: Free Physical Therapy Valentines

    Roses are red. Violets are blue. This poem couldn’t get cheesier. But, we’d like to think we’ve made your Valentine's Day easier—with free downloadable PT valentine cards created just for you. It’s true; this Valentine’s Day, we designed four punny PT valentines that you can print at home or in your practice.

    Sound sweet?

    To download your cards, simply enter your email address below and we’ll send ’em your way.

    Please enable JavaScript to submit form.

  • Don't Speak: 5 Things You Should Never Say to a Patient Image

    articleJan 29, 2018 | 5 min. read

    Don't Speak: 5 Things You Should Never Say to a Patient

    Communication is wildly important to the patient-provider relationship, and the things you do say matter just as much as the things you don’t. We’ve already covered the conversations you should be having with your patients . Today, let’s talk about the conversations you shouldn’t be having. Here are five phrases you should steer clear of when communicating with patients—if you want to keep them coming back, that is: 1. “ The popliteus originates from the lateral femoral …

  • 6 Fresh Ideas for Keeping Patients Engaged Between Appointments Image

    articleJan 26, 2018 | 5 min. read

    6 Fresh Ideas for Keeping Patients Engaged Between Appointments

    There are no guarantees in life, and that certainly applies to retaining patients. Each time a patient walks out your door, it could be the last you see of him or her. But, there’s good news: tools like patient engagement software, automated appointment reminders, and interactive home exercise programs give providers a way to keep patients engaged throughout the duration of care, making it much easier to catch patient dropout before it happens—and even prevent it. But, …

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