They’re Just Not that Into You: Why Patients Churn (and How to Stop Them)

Not all churn happens as a result of patient dissatisfaction. Find out some of the top reasons why patients churn and how to stop them, here.

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Erica McDermott, MA, CNC, is a senior writer for WebPT. She holds a master’s degree in social science with an emphasis on cognitive psychology from the University of Chicago.

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