This may be a controversial opinion, but I love IKEA furniture: it’s stylish, minimalist, affordable, and very Scandinavian. Okay, so there’s a chance you’ll have a few screws and bits of fiberboard left over after piecing together your new Fjӓllbo TV stand—but as long as you have the right tools, putting it together is far from rocket science.
This year’s Ascend business summit heralded a lot of exciting discussions around innovation and the future of rehab therapy. And because of this, we at WebPT feel it’s important to recognize outstanding clinics that embody the spirit of evolving the profession—no matter what obstacles stand before them.
Each year, WebPT hosts the annual Ascend business summit, and to put a cap on the two-day event, we honor one practice with our Practice of the Year award. The 2019 recipient earned this honor by proving that delivering personalized, innovative care and being a multi-practice organization are not mutually exclusive. With 51 clinic sites (and counting), MedStar Rehabilitation Network, our 2019 Practice of the Year recipient, provides services across Maryland, Washington, DC, and northern Virginia.
With electronic storage of protected health information (“PHI”) becoming more common, healthcare providers are rightly concerned about ensuring their data and security systems are not breached, and developing an established course of action in the event that their systems are breached.
Before 2015, data breaches were mostly confined to retail businesses. However, as more patient information becomes digitized, big data breaches are becoming more common in health care. And hackers don’t discriminate; they target organizations of all types and sizes, ranging from big hospitals to small private practices.
When it comes to punctuality, here’s my motto: “If you’re early, you’re on time. If you’re on time, you’re late.” Maybe I think that way because I have a Type A personality (holy organization, Batman). Or, maybe it’s because this rule truly applies in many situations—even in physical therapy billing.
Delivering an A-plus patient experience is a PT clinic’s best marketing strategy. Here’s how to do it right.
This post comes from Ascend 2019 speaker Paul Martin, the president of Martin Healthcare Advisors. Want to see Paul speak about rehab therapy business and leadership strategy during a live interactive session? Register for Ascend here. Curious about the rest of the speaker lineup? Check it out here.