• Protecting Patient Data: Lessons Learned from the Anthem and Equifax Data Breach Settlements Image

    articleOct 10, 2019 | 6 min. read

    Protecting Patient Data: Lessons Learned from the Anthem and Equifax Data Breach Settlements

    Before 2015, data breaches were mostly confined to retail businesses. However, as more patient information becomes digitized, big data breaches are becoming more common in health care. And hackers don’t discriminate; they target organizations of all types and sizes, ranging from big hospitals to small private practices. So, is there anything a small-to-medium-sized physical therapy practice can do to reduce the risk of a data breach? Performing a HIPAA risk assessment is an excellent first step.  No …

  • Rate Your PT Clinic's Billing [Quiz] Image

    articleSep 27, 2019 | 1 min. read

    Rate Your PT Clinic's Billing [Quiz]

    At the end of the day, you can’t have a successful PT clinic without a reliable, efficient billing process. But, when you’re consumed by the stressors of running a PT clinic and don’t exactly feel over the moon with your current billing situation, it’s difficult to tell if your clinic’s billing process is out of this world and just needs a small tuneup—or if it’s earthbound and needs a complete overhaul.  So, there’s never been a better …

  • Timely Filing: A Cheat Sheet for PTs Image

    articleSep 26, 2019 | 6 min. read

    Timely Filing: A Cheat Sheet for PTs

    When it comes to punctuality, here’s my motto: “If you’re early, you’re on time. If you’re on time, you’re late.” Maybe I think that way because I have a Type A personality (holy organization, Batman ). Or, maybe it’s because this rule truly applies in many situations—even in physical therapy billing . Because with claim submissions , lateness isn’t only unacceptable; it also causes denials . So, how do you know when your claim submissions are early, …

  • How to Have a Better Patient Care Experience in Your Practice Image

    articleSep 12, 2019 | 6 min. read

    How to Have a Better Patient Care Experience in Your Practice

    This post comes from Ascend 2019 speaker Brian Gallagher, PT, the owner and CEO of MEG Business Management . Want to see Brian speak about building a winning front desk management system in your practice? Register for Ascend here . Curious about the rest of the speaker lineup? Check it out here . Ready to provide a better patient care experience ?  Well, look no further than your front desk team . Recently, I suffered a prolapsed …

  • 3 Changes You Can’t Afford to Ignore in the New Rehab Therapy M&A Market Image

    articleSep 3, 2019 | 5 min. read

    3 Changes You Can’t Afford to Ignore in the New Rehab Therapy M&A Market

    This post comes from Ascend 2019 speaker Paul Martin, the president of Martin Healthcare Advisors. Want to see Paul speak about rehab therapy business and leadership strategy during a live interactive session? Register for Ascend here . Curious about the rest of the speaker lineup? Check it out here . Everyone knows that the physical therapy mergers and acquisitions (M&A) market is hot right now, and everyone has questions. Who are the real buyers? Where are their …

  • Compliance Quest: 7 Medicare Muck-Ups and How to Fix Them Image

    webinarAug 30, 2019

    Compliance Quest: 7 Medicare Muck-Ups and How to Fix Them

    Legends tell of a great beast who lurks in the depths of CMS’s darkest dungeon. Many adventurers have set out to conquer this mighty leviathan, only to find themselves outmatched, outnumbered, and eventually, defeated. But now, the time has come for a hero to emerge and subdue this prodigious beast once and for all. That beast is Medicare. And the hero? That’s you. With the right knowledge and skillset, you and your party (er, clinic staff) can …

  • EDI, ERA, and EFT Overview for Rehab Therapists Image

    articleAug 27, 2019 | 4 min. read

    EDI, ERA, and EFT Overview for Rehab Therapists

    What would health care be without its love for initialism? And healthcare billing is no exception, which is why we decided to shed some light on three common ones: EDI, ERA, and EFT. If you’re in the rehab therapy billing world, you’ve probably heard these terms bandied about. But because they directly impact your practice’s ability to make money, it’s imperative that you’re crystal clear about electronic data interchange, electronic funds transfer, and electronic remittance advice definitions. …

  • The Roaring 2020s: Why We’re Entering Rehab Therapy’s Greatest Era Image

    articleAug 27, 2019 | 5 min. read

    The Roaring 2020s: Why We’re Entering Rehab Therapy’s Greatest Era

    High out-of-pocket costs. Inefficient care paths. Market Consolidation. Unfair payer and government policy. I could probably draw out this list for several paragraphs, but you get the idea—there’s a lot that we, as rehab therapists, are up against. And most of it is seemingly out of our control. If you pay attention to politics—and with the next election cycle already taking over national news headlines, it’s kind of hard not to—then you know that debate over healthcare …

  • From Claim to Cash: How the Billing Process Works in PT Private Practice Image

    articleAug 23, 2019 | 5 min. read

    From Claim to Cash: How the Billing Process Works in PT Private Practice

    I’m a big fan of those “how it’s made” videos. It’s way too easy for me to get sucked into a YouTube black hole and spend hours learning about the art of building a guitar from scratch or how my dream car is pieced together . As I fell down the YouTube rabbit hole again the other night, it got me thinking: how are physical therapy reimbursements dispersed? What happens after a claim leaves the billing software? …

  • 4 Common Reasons for PT Claim Denials (and What to Do About Them) Image

    articleAug 21, 2019 | 8 min. read

    4 Common Reasons for PT Claim Denials (and What to Do About Them)

    No one wants to deal with denials, but unfortunately, they happen. In some cases—for some PT practices—they happen a lot. And they can be a major drain on clinic resources and cash flow. The best method for dealing with denials—including medical necessity denials—is to prevent them from happening in the first place. With that in mind, here are four common reasons for PT claim denials—and what you can do to avoid them (or, at the very least, …

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