patient engagement Archives | Page 2 of 2 | WebPT

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Getting to Know You: How to Build Rapport with New Patients

New patients are the lifeblood of any successful practice. After all, even if you offer wellness services that extend beyond a patient’s course of care—and you should—many of your existing patients will graduate from therapy, never to return. Thus, all successful therapy practices should have a plan in place for not only bringing in new patients, but also establishing patient trust and building solid patient-provider relationships.

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They’re Just Not that Into You: Why Patients Churn (and How to Stop Them)

I don’t know about you, but I have a hard time with endings—even the end of a good book can leave me feeling melancholy for a few days while I process the fact that my newfound friends are continuing to live their fictional lives without me. While you may not experience pangs of loss over a well-developed character, I’d lay a wager that you feel the pain when a patient bails on you before his or her treatment plan is complete.

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