• PT or PTA: Who to Hire—and When Image

    articleApr 18, 2018 | 6 min. read

    PT or PTA: Who to Hire—and When

    If your staff is feeling overworked and overwhelmed, then it’s high-time to make a change—and that change may very well entail adding to your headcount (and your payroll ). But, a smart practice—and a smart leader—will want to maximize those dollars by making the right hire. Do you really need another full-time therapist? Maybe—but maybe not. Instead, perhaps you need a per diem therapist —or a PTA. Before you post that job description , take a look …

  • 5 Signs Your Best Therapist Is About to Leave—and What to Do About It Image

    articleApr 11, 2018 | 10 min. read

    5 Signs Your Best Therapist Is About to Leave—and What to Do About It

    If you’re a clinic owner, you know that building the right team of physical therapists is key to your clinic’s success. A good PT is dependable, shows integrity, and makes your patients feel safe and cared for. She is committed to learning and plays a critical part in the culture you’ve worked so hard to build. That’s why it’s so scary to imagine your best therapist leaving for greener pastures. The good news is that even when …

  • We Can't Take Direct Access Patients—and Other Lies That are Killing Your PT Practice Image

    articleApr 10, 2018 | 7 min. read

    We Can't Take Direct Access Patients—and Other Lies That are Killing Your PT Practice

    Running a successful practice can be challenging—especially given the current payment climate. Add in the potential pitfalls of making a bad hire and the staggeringly high percentage of patients who drop out of therapy before completing their course of care, and you have a veritable minefield to traverse. So, don’t make it harder than it has to be by convincing yourself (or your staff) that you can’t take direct access patients in your state. As it stands, …

  • NPS® in Health Care: Leveraging Loyal Patients to Drive New Business and Improve Revenue Image

    articleApr 6, 2018 | 8 min. read

    NPS® in Health Care: Leveraging Loyal Patients to Drive New Business and Improve Revenue

    Most rehab therapy business owners, executives, and administrators understand the value of happy, loyal patients—especially given that a patient’s attitude toward, and relationship with, his or her provider can majorly impact the outcome of that patient’s treatment. But, did you know that you can use Net Promoter Score® (NPS®) tracking to systematically identify your already-pleased patients and leverage them to drive new business and improve your revenue? This powerful metric can also help you learn about, prioritize, …

  • Untapped Potential: The Art of Discovering and Selling Your PT Value Image

    webinarApr 3, 2018

    Untapped Potential: The Art of Discovering and Selling Your PT Value

    As the old saying goes, “In the absence of value, price is always an issue.” In other words, people aren’t going to pay for something they don’t consider valuable—whether that’s a car, a software, a new haircut, a piece of art, or even a healthcare service. Unfortunately, healthcare providers in general—and physical therapists in particular—tend to overlook the value issue, instead focusing solely on the price problem. What they may not realize, though, is that price and …

  • Celebrating OT Month 2018: 10 Reasons I Still Love Being an Occupational Therapist Image

    articleApr 2, 2018 | 4 min. read

    Celebrating OT Month 2018: 10 Reasons I Still Love Being an Occupational Therapist

    On the first day of my first job as an OT, I remember being told about an OT with 20 years of experience in the field. I was in awe of her expertise, knowledge, and skill. But the thing that impressed me the most about this highly experienced OT was the compassion she showed for her clients and their families—and her passion for occupational therapy. Looking back on that day, it seems like someone must have hit …

  • More Than a Number: Personalizing Patient Care in Your Growing Therapy Practice Image

    articleMar 28, 2018 | 4 min. read

    More Than a Number: Personalizing Patient Care in Your Growing Therapy Practice

    Many small private practices achieve success because of the stellar one-on-one care they provide—and amazing patient experiences they create. After all, what better way to foster patient loyalty and garner word-of-mouth referrals to ultimately boost revenue as well as your reputation? Unfortunately, though, that level of attention can be difficult to maintain as your practice grows—and patients can end up falling through the proverbial cracks as providers’ calendars become increasingly jam-packed. That is, of course, unless you …

  • Common Questions from Our Physical Therapy Patient Retention Webinar Image

    articleMar 28, 2018 | 12 min. read

    Common Questions from Our Physical Therapy Patient Retention Webinar

    Strive Labs co-founders Ryan Klepps and Scott Hebert recently joined WebPT president Heidi Jannenga for an insightful webinar about improving patient retention and reducing early patient drop-out. We know this is a super-relevant topic, especially because the cost of diminishing patient visits represents a $6 billion problem that not many people in the industry are talking about—at least not yet. As a result, we received a slew of great questions that we couldn’t get to live on …

  • Exact Match: How to Pair Each Patient with the Right Therapy Provider Image

    articleMar 27, 2018 | 6 min. read

    Exact Match: How to Pair Each Patient with the Right Therapy Provider

    When it comes to matters of the heart, folks often say that when it’s right, you just know. However, when it comes to matters of the rehab therapy practice, things are rarely so intuitive. That’s because finding a love match is rarely a scientific process, whereas finding a provider match typically comes down to a handful of pairing factors, including the provider’s skillset, communication style , and availability. However, as we mentioned during last month’s webinar , …

  • Patient-Focused Revenue Strategy for Outpatient Rehabilitation Image

    articleMar 23, 2018 | 6 min. read

    Patient-Focused Revenue Strategy for Outpatient Rehabilitation

    If you run an outpatient rehabilitation practice, facility, or department, chances are good that you’ve been looking for ways to help boost your organization’s revenue—especially given the fact that third-party reimbursement rates have been steadily declining (or at least remaining stagnant) for a while now. While you could certainly try to renegotiate your contracts —or haggle for more approved visits per patient—these strategies may require more effort than they’re worth. Instead, there are patient-focused strategies you can …

Pages

Achieve greatness in practice with the ultimate EMR for PTs, OTs, and SLPs.