• Founder Letter: Bill to Thrill: 10 RCM Tweaks to Improve the Patient Experience in Your Practice Image

    articleJul 2, 2019 | 9 min. read

    Founder Letter: Bill to Thrill: 10 RCM Tweaks to Improve the Patient Experience in Your Practice

    I don’t want to beat around the bush: health care—physical, occupational, and speech therapy included—is expensive. But the true cost of skyrocketing healthcare spending goes beyond out-of-pocket deductibles , because patients are allowing their health to take a backseat to other expenses. Last month, I stressed the importance of winning patients for life by marketing to them throughout the entire customer lifecycle. And I don’t want to undermine the value of keeping patients engaged throughout the entire …

  • How to Create a Patient Invoice Image

    articleAug 29, 2018 | 4 min. read

    How to Create a Patient Invoice

    Does this sound familiar? A patient comes to your clinic for treatment, you bill his or her insurance, the insurance pays the portion for which it is responsible, and you send an invoice to the patient for the remaining balance. Days, weeks, even months go by, and after persistently hounding the patient for his or her payment , you finally receive it. As it turns out, though, the patient wasn’t intentionally dodging the bill—it just wasn’t super …

  • Common Questions from Our PT Billing Open Forum Image

    articleAug 18, 2018 | 34 min. read

    Common Questions from Our PT Billing Open Forum

    Last week, WebPT’s trio of billing experts—Dr. Heidi Jannenga, PT, DPT, ATC/L, WebPT President and Co-founder; John Wallace, PT, MS, WebPT Chief Business Development Officer of Revenue Cycle Management; and Dianne Jewell, PT, DPT, PhD, WebPT Director of Clinical Practice, Outcomes, and Education—hosted a live open forum on physical therapy billing . Before the webinar, we challenged registrants to serve up their trickiest PT billing head-scratchers—and boy, did they deliver! We received literally hundreds of questions on …

  • The Ultimate Guide to Using Reports in WebPT Image

    articleJun 29, 2018 | 9 min. read

    The Ultimate Guide to Using Reports in WebPT

    The word “report” often carries a slightly negative connotation. After all, who honestly gets pumped up about things like book reports, progress reports, or TPS reports ? But, when it comes to boosting and maintaining the health of your business, reports can be extremely valuable. And because there are already tons of awesome, easy-to-use reports available within WebPT, you don’t have to go far to take advantage of these tools. Plus, we recently launched Analytics , so …

  • Healthcare Payment Solutions Should Reduce Costs—Not Add to Them Image

    articleDec 28, 2017 | 4 min. read

    Healthcare Payment Solutions Should Reduce Costs—Not Add to Them

    In recent years, electronic tools and technological innovations have fundamentally changed the nature of health care—including how providers handle payments for their services. However, many of the solutions that are supposed to make A/R management easier are highly fragmented and inefficient—and they consume a disproportionate share of healthcare dollars compared to payments systems in other industries. According to the American Hospital Association , uncollectible healthcare services account for billions of dollars of lost revenue every year. And …

  • Top 5 Benefits of an Integrated EMR and Billing System Image

    articleSep 1, 2017 | 3 min. read

    Top 5 Benefits of an Integrated EMR and Billing System

    Traditionally, PT billing and documentation have been separate processes—each with its own set of frustrations. However, WebPT’s billing software, Therabill , provides therapists with a better, more streamlined workflow—and because this billing software is connected to a top-notch EMR, users are able to run their clinics more efficiently, and thus, focus more on patient care. Here at WebPT, we’re determined to simplify clinical and financial processes for PTs—and providing an integrated billing solution is an important piece …

  • What Physical Therapy Management Software Approach is Right For You? Image

    articleJul 21, 2017 | 4 min. read

    What Physical Therapy Management Software Approach is Right For You?

    Most of us have lists of tasks and to-dos—you know, the things necessary to keep our professional lives moving in the right direction. While these activities might vary from day to day, the nature of needing to get them done does not. But, there are so many different ways to go about accomplishing your to-dos. For example, if you’re running a physical therapy practice, your overarching tasks may include: tracking outcomes data, completing defensible documentation, scheduling patients, …

  • The Physical Therapist's Guide to Contract Negotiation Image

    downloadSep 15, 2016

    The Physical Therapist's Guide to Contract Negotiation

    As a PT, you put your heart and soul into your work. So, it’s only fair that you get paid what you deserve. Unfortunately, payers don’t often see it that way, which means that in order to get what you want out of your private payer contracts, you’ve got to negotiate. And to do so successfully, you need to know how to play ball. Enter your email address below, and we’ll send your free guide.

  • What Happens if Your Physical Therapy Software Goes Out of Business? Image

    articleJul 15, 2016 | 7 min. read

    What Happens if Your Physical Therapy Software Goes Out of Business?

    You’ve most likely heard the news: PTOS is going out of business. That means that in a few short months, PTOS customers will be left without a physical therapy practice management and billing software solution, so they’ve got to find new systems—stat . After all, no one wants to lose all of their valuable patient and business data—nor do they want to wait until the last minute to find a replacement. Shopping for a PTOS alternative, partnering with …

  • Top 3 PT Billing Software Must-Haves Image

    articleJun 13, 2016 | 4 min. read

    Top 3 PT Billing Software Must-Haves

    When I go clothes shopping, I usually head straight to the clearance rack (I love a good bargain), but—as my husband loves to remind me—there’s a solid reason some of those items didn’t sell for full-price. Sure, sometimes the manufacturer made too many—or a particular style didn’t sell as well as planned. Most of the time, though, the discounted items are simply poor quality—and that’s why it’s crucial to be able to spot the difference between cheap …

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