There’s no question that quality nutrition advice can be invaluable for patients, especially given that the Standard American Diet—aptly referred to as the SAD—is heavy on highly processed, non-nutritive food. Many people either don’t know what constitutes good nutrition, or—if do they know—they don’t have the strategies, access, or motivation to implement it into their daily lives.
Health care is an appointment-based industry, which means you only make money when your patients show up for their appointments. Unfortunately, getting patients to do that consistently is no easy task. Missed and cancelled appointments are the bane of many a provider’s existence—at least until they discover integrated scheduling software with automated appointment reminders and waitlist management.
Your desire to become a physical therapist likely didn’t stem from an interest in sales. More likely, you went the PT route because you wanted to help people, and those altruistic intentions can discourage some therapists from doing anything that might be perceived as “salesy.”
I’ve been discussing the importance of leveraging data to demonstrate the unequivocal efficacy of rehab therapy for a while now. After all, data is objective. It’s clear-cut. It’s obvious—and yes, it continues to be important, whether it’s outcomes data at the practice level or national research studies that prove the benefit of first-line rehab therapy in terms of cost-effectiveness, long-term results, and safety.
We know automated text, phone, and email reminders improve patient attendance rates and help prevent cancellations and no-shows. But, what is the ideal send time and frequency for each type of reminder?
The front desk of a PT, OT, or SLP practice is pretty much its control tower. When front office operations break down—and clinics fail to promptly return patient phone calls, schedule appointments at optimal intervals, check patients in and out, verify patient insurance information, or collect payment—then the efficiency and effectiveness of the entire organization suffers.
Great news! Ascend—the ultimate business summit for rehab therapists—is back and better than ever before. Last year, the sixth-annual event took us to the Land of 10,000 Lakes (that’s Minnesota, don’tcha know!) for two incredibly educational (and incredibly fun) days…
At the end of every year, I like to reflect on what’s happened and a look ahead at what’s to come. I have to say, CMS’s end-of-the-year 8% cut announcement was a challenging piece of news, but even with the obstacles it presents for our profession, I am still incredibly hopeful about our future.
Over the past year or so, the idea of MIPS participation has undergone an enormous transformation in the minds of rehab therapists. When the program was first introduced, we were optimistic about participation, and we heralded its arrival as an opportunity for therapists to prove their worth to CMS.