The front desk of a PT, OT, or SLP practice is pretty much its control tower. When front office operations break down—and clinics fail to promptly return patient phone calls, schedule appointments at optimal intervals, check patients in and out, verify patient insurance information, or collect payment—then the efficiency and effectiveness of the entire organization suffers.
At the end of every year, I like to reflect on what’s happened and a look ahead at what’s to come. I have to say, CMS’s end-of-the-year 8% cut announcement was a challenging piece of news, but even with the obstacles it presents for our profession, I am still incredibly hopeful about our future.
Over the past year or so, the idea of MIPS participation has undergone an enormous transformation in the minds of rehab therapists. When the program was first introduced, we were optimistic about participation, and we heralded its arrival as an opportunity for therapists to prove their worth to CMS.
This year’s Ascend business summit heralded a lot of exciting discussions around innovation and the future of rehab therapy. And because of this, we at WebPT feel it’s important to recognize outstanding clinics that embody the spirit of evolving the profession—no matter what obstacles stand before them.
Each year, WebPT hosts the annual Ascend business summit, and to put a cap on the two-day event, we honor one practice with our Practice of the Year award. The 2019 recipient earned this honor by proving that delivering personalized, innovative care and being a multi-practice organization are not mutually exclusive. With 51 clinic sites (and counting), MedStar Rehabilitation Network, our 2019 Practice of the Year recipient, provides services across Maryland, Washington, DC, and northern Virginia.
Did you know that the singular form of the word “confetti” is “ confetto ”? Or that sharks have literally attacked the Internet ? Or that we can thank Shakespeare for inventing the word “manager?” (Yeah, that one surprised me, too!) There’s a lot of collective human knowledge that each of us as individuals will never get a chance to learn about—and I mean a lot.
The fifth annual PT Day of Service™ is taking the entire world by storm on October 12. We invite you to join thousands of physical therapists, physical therapist assistants, students, and others as we serve our local and global communities.
In our 2019 State of Rehab Therapy survey, 80% of respondents cited payer requirements as the top reason their organizations require physician referrals as a condition of treatment (even in states with unrestricted direct access).
If you’re unhappy with the relationship you have with a payer, you don’t have to stay in-network. Out-of-network providers thrive, too!