• How to Solicit Patient Reviews and Testimonials Image

    articleAug 2, 2016 | 6 min. read

    How to Solicit Patient Reviews and Testimonials

    If you’re a private practice rehab therapist looking to grow your business, you have a lot of options for attracting new patients—from diversifying your revenue stream with unique services to boosting your marketing spend. A less obvious—but equally important—piece of the growing-your-practice puzzle: tapping your existing customer base to help you gain new customers. More specifically, I’m alluding to harnessing the power of happy patients to help spread the love to potential patients. How? By soliciting customer …

  • New Business Checklist for Private Practice PTs Image

    articleJul 29, 2016 | 8 min. read

    New Business Checklist for Private Practice PTs

    In the world of tasks and to-dos, there’s nothing quite as satisfying as completing a checklist (amirite?). I certainly believe this is true—which means, I can check “being right” off of my list of to-dos for today. Cha-ching! But, enough about me. If you’re starting a physical therapy clinic , you’ve probably got enough tasks floating around in your mind to make a list a mile long—and that list has to cover all of your bases. Feeling …

  • What Happens if Your Physical Therapy Software Goes Out of Business? Image

    articleJul 15, 2016 | 7 min. read

    What Happens if Your Physical Therapy Software Goes Out of Business?

    You’ve most likely heard the news: PTOS is going out of business. That means that in a few short months, PTOS customers will be left without a physical therapy practice management and billing software solution, so they’ve got to find new systems—stat . After all, no one wants to lose all of their valuable patient and business data—nor do they want to wait until the last minute to find a replacement. Shopping for a PTOS alternative, partnering with …

  • Best Physical Therapy Business Conferences for 2016 Image

    articleJul 12, 2016 | 3 min. read

    Best Physical Therapy Business Conferences for 2016

    I can’t believe it’s already July. Seriously, as fast as this year’s moving, it won’t be long before I don a pair of cozy candy-cane socks and start bustin’ out my best cookie recipes . And what’s more exciting than the thought of eating holiday cookies? Nothing, really. But, a close second is the thought of attending some of the physical therapy industry’s best conferences. Now, several of our favorite events are already behind us ( CSM …

  • Better Together: 3 Reasons You Shouldn’t Attend Conferences Alone Image

    articleJun 24, 2016 | 4 min. read

    Better Together: 3 Reasons You Shouldn’t Attend Conferences Alone

    Typically, businesses—especially small businesses—pick one lucky employee to attend a relevant conference. In health care, the plot thickens a bit, because practitioners need to complete continuing education units (CEUs) to maintain their licenses. Thus, clinic directors and owners jump through all kinds of logistical hoops to ensure that: their therapists fulfill the requirements necessary to continue practicing, their practices aren’t short-staffed, and their appointment schedules are conducive to patient needs. It’s inevitable in private practice that, at …

  • How to Better Manage Your Staff Within WebPT Image

    articleJan 11, 2016 | 4 min. read

    How to Better Manage Your Staff Within WebPT

    Businesses are like ecosystems—and that analogy certainly applies to rehab therapy practices. There are many factors that influence how a business operates. Everything has to be in balance; otherwise, every part of your practice feels the impact—from your patients to your front office staff. So, how do you keep your ecosystem healthy? Part of it comes from having the right staff —and a solid management system—in place. But, you also need the right tools to propel your …

  • Year of the Monkey? More Like Year of Metrics Image

    articleJan 7, 2016 | 7 min. read

    Year of the Monkey? More Like Year of Metrics

    Welcome to 2016! As we kick off another year of informative blog content, the Chinese zodiac calendar also resets—and 2016 is the Year of the Monkey. Those born in monkey years—including yours truly—are said to possess such character traits as cleverness and curiosity. We monkeys are playful, and we thrive on challenge. The monkey is just one of 12 Chinese zodiac signs, though, and each sign has its own characteristics. (You want to research your sign now, …

  • Can You Hear Me Now? The Physical Therapist's Guide to Giving and Receiving Feedback at Work Image

    webinarJan 5, 2016

    Can You Hear Me Now? The Physical Therapist's Guide to Giving and Receiving Feedback at Work

    Feedback: everyone wants it. Professional feedback, in particular, helps us become better employees, managers, peers, and providers. It’s mission-critical when it comes to improving patient care and exceeding business objectives. Why, then, are we rarely getting the feedback we need or giving others the feedback they deserve? And when we do deliver feedback, why doesn’t it always have the desired effect? On January 26, Dr. Heidi Jannenga will team up with special guest and renowned leadership coach …

  • Christmas Comes Early: WebPT Product Updates Better than Grandma's Fruitcake Image

    articleDec 14, 2015 | 2 min. read

    Christmas Comes Early: WebPT Product Updates Better than Grandma's Fruitcake

    This holiday season, we’re helping Santa scratch a few items off your wish list by delivering two highly-requested features aimed at giving you more time in your day. The WebPT Product team scoured our various listening posts—like our NPS surveys, our Ideas Portal , Therabill’s Suggestion Portal , and the feedback we’ve received through our Support department and interviews with our Members—to find a few popular requests. Now, thanks to the hard work of the WebPT elves, …

  • Digital Critical: Data Protection, Password Security, and Computer Safeguards Image

    articleDec 9, 2015 | 10 min. read

    Digital Critical: Data Protection, Password Security, and Computer Safeguards

    In the past five years, the way rehab therapists perceive—and use—information technology in their clinics has changed dramatically. We used to manage our files with stationary computers and back-room servers we could only access within the office. Now, our teams are mobile, and we use tablets, laptops, and phones to access the powerful cloud applications—including the WebPT EMR —that help us do our jobs. Essentially, the servers of yesteryear have migrated to the cloud.  With this new …

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