• How to Qualify for the ADA Tax Credit Image

    articleOct 21, 2019 | 4 min. read

    How to Qualify for the ADA Tax Credit

    While you’re no doubt laser-focused on providing quality care to your patients, you may occasionally overlook some administrative tasks. You’re busy; it happens. I’m not trying to add one more thing to the list of worries that keep you tossing and turning at night; but, I do want to make you aware of a benefit you may be entitled to—but missing out on. I’m talking about the ADA tax credit of up to $5,000, which helps practices …

  • The Good, The Bad, and The Ugly: How to Respond to Every Kind of Patient Review Image

    articleJun 25, 2019 | 11 min. read

    The Good, The Bad, and The Ugly: How to Respond to Every Kind of Patient Review

    Thirty years ago, the term “reputation management” struck far less fear into clinic owners’ hearts. Online reviews didn’t exist, and belonging to the Better Business Bureau (BBB) was as good as gold from the public’s standpoint. But these days, people are quick to use the Internet as a way to share experiences—both positive and negative—about any business. From A/C services to zoos, you’ll almost certainly find reviews online. Nowadays, it’s best practice to respond to those reviews …

  • Finding and Marketing Your OT Niche Image

    articleJun 19, 2019 | 5 min. read

    Finding and Marketing Your OT Niche

    The second rule of marketing any professional service is to know your audience . The first is to know yourself—but as an occupational therapist, you most likely have that part covered. Surely, by now, you know the value of the services you provide —but you may still be struggling to identify: who you’re best suited to provide those services to, and how you’ll reach those patients. And while it may seem like a good idea to serve …

  • 10 Easy Steps to Make Your PT Clinic Rank Higher in Google Image

    articleJun 7, 2019 | 8 min. read

    10 Easy Steps to Make Your PT Clinic Rank Higher in Google

    When your website doesn’t rank well on Google (i.e., it doesn’t show up on the first page of results when people search for PT in your area), it’s like you’re playing a game of hide-and-seek with your potential patients. The only problem is that those potential patients don’t know you’re playing hide-and-seek—and even if they did, they’re not all that interested in playing along. That’s why securing a higher spot in Google search results is super important: …

  • Attend Like You Mean It: The PT’s Guide to Making the Most Out of Conferences Image

    articleDec 10, 2018 | 12 min. read

    Attend Like You Mean It: The PT’s Guide to Making the Most Out of Conferences

    APTA’s NEXT conference just wrapped up in Orlando, and in case you missed it, we recently this year's Ascend business summit. As any rehab therapist will tell you, though, these two conferences are merely the tip of the trade show iceberg. In addition to the national APTA conference, there are meetings for all the different sections and state associations—we wouldn’t dare miss PPS (seriously, PPS is one of our all-time favorite physical therapy conferences, aside from Ascend, of …

  • How to Optimize Your WebPT Setup Image

    articleSep 4, 2018 | 5 min. read

    How to Optimize Your WebPT Setup

    As a cloud-based application, WebPT is accessible with most Internet browsers on web-enabled devices. That said, there are some devices that are a bit more WebPT-compatible than others. So, in the interest of providing our Members with the best possible user experience, we’ve compiled the following recommendations. Please note that—depending on your equipement—your experience may vary. Also, these recommendations are for optimal performance, but if your setup isn’t 100% by the book, don’t sweat it; WebPT may …

  • Common Questions from our Art of Discovering and Selling Value Webinar Image

    articleMay 16, 2018 | 12 min. read

    Common Questions from our Art of Discovering and Selling Value Webinar

    Earlier this week, WebPT President Heidi Jannenga, PT, DPT, ATC/L, and guest host Tannus Quatre, PT, MBA, hosted a webinar designed to help physical therapists learn the art of discovering—and selling—their value. While PTs have historically shied away from sales, in today’s evolving healthcare ecosystem, it’s absolutely imperative that all providers—and especially specialists such as rehab therapists—excel at positioning the benefits of their services in such a way that resonates with patients, payers, and referral sources. At …

  • Office Space: How to Choose a Location for Your PT Clinic Image

    articleApr 27, 2018 | 6 min. read

    Office Space: How to Choose a Location for Your PT Clinic

    “Location, location, location.” It’s the official mantra of real estate agents everywhere. That’s because—as those who work in the property-selling business know all too well—the value gap between two otherwise-identical homes often comes down to the ZIP code. As a physical therapist, the value of the services you provide to a community also depends on where you provide those services. (After all, “value” encompasses everything from the literal cost of your services to your patients’ perceived value …

  • Untapped Potential: The Art of Discovering and Selling Your PT Value Image

    webinarApr 3, 2018

    Untapped Potential: The Art of Discovering and Selling Your PT Value

    As the old saying goes, “In the absence of value, price is always an issue.” In other words, people aren’t going to pay for something they don’t consider valuable—whether that’s a car, a software, a new haircut, a piece of art, or even a healthcare service. Unfortunately, healthcare providers in general—and physical therapists in particular—tend to overlook the value issue, instead focusing solely on the price problem. What they may not realize, though, is that price and …

  • Common Questions from Our Physical Therapy Patient Retention Webinar Image

    articleMar 28, 2018 | 12 min. read

    Common Questions from Our Physical Therapy Patient Retention Webinar

    Strive Labs co-founders Ryan Klepps and Scott Hebert recently joined WebPT president Heidi Jannenga for an insightful webinar about improving patient retention and reducing early patient drop-out. We know this is a super-relevant topic, especially because the cost of diminishing patient visits represents a $6 billion problem that not many people in the industry are talking about—at least not yet. As a result, we received a slew of great questions that we couldn’t get to live on …

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