hiring strategies Archives | WebPT

abstract front office desk and workspace
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How to Hire (and Keep) the Best Front Office Staff in 7 Steps

Whether you’re hiring the first member of your PT front office staff or the twenty-first, you want the best. After all, he or she will be responsible for making a great first impression to new patients, keeping your schedule filled, and starting the billing cycle on the right foot.

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Ascend: Innovator of the year; 2019
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Q&A With the 2019 Ascend Innovator of the Year

This year’s Ascend business summit heralded a lot of exciting discussions around innovation and the future of rehab therapy. And because of this, we at WebPT feel it’s important to recognize outstanding clinics that embody the spirit of evolving the profession—no matter what obstacles stand before them.

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Q&A With the 2019 Ascend Practice of the Year Winner

Each year, WebPT hosts the annual Ascend business summit, and to put a cap on the two-day event, we honor one practice with our Practice of the Year award. The 2019 recipient earned this honor by proving that delivering personalized, innovative care and being a multi-practice organization are not mutually exclusive. With 51 clinic sites (and counting), MedStar Rehabilitation Network, our 2019 Practice of the Year recipient, provides services across Maryland, Washington, DC, and northern Virginia.

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What to Expect When You’re Expecting a New PT

Congratulations on your practice’s new addition! Bringing on a new PT can be a lot of work, but it’s also highly rewarding. There’s a lot to consider when you make such a big decision, and if you don’t cross all your t’s and dot all your i’s, the road ahead is certain to be bumpy.

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Employee Engagement: Your Most Important Business Initiative

What single business initiative can make your employees want to work harder for you, while inspiring them to be happier than ever with their jobs? Hint: The answer is not more money. The answer is increasing employee engagement. This is possibly the single most important part of an owner or manager’s duties.

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Up and Leave: What to Do When a Therapist Quits

Breakups are never easy. Even if it’s an amicable split, it’s hard not to look back on your time together and wonder what could’ve been. But here’s the good news: if you approach a breakup from a place of maturity and wisdom, you can learn some valuable lessons and apply them to your next relationship.

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