• The PT's Guide to Surviving a HIPAA Breach Image

    articleNov 9, 2015 | 5 min. read

    The PT's Guide to Surviving a HIPAA Breach

    Whether it occurs as the result of a lost work laptop or stolen patient files, a data breach of the Health Insurance Portability and Accountability Act (HIPAA) is a worst-case scenario for healthcare providers (and patients). If you’re a healthcare provider, the minutes, hours, and days following a breach are nearly as important as the steps you take to prevent those breaches in the first place. If you experience a HIPAA breach, here’s what you can do …

  • The Essential Guide to Disaster-Proofing Your PT, OT, or SLP Practice Image

    articleSep 28, 2015 | 11 min. read

    The Essential Guide to Disaster-Proofing Your PT, OT, or SLP Practice

    September is Disaster Recovery Month, which makes it a perfect time to think about disaster-proofing your practice. If you’re ready to skip this blog because you don’t think a disaster will impact your practice, consider the following factors: Not all disasters are city-wide events, and a disaster of any scale could destroy your practice. These events come in all shapes and sizes, from the sprinklers going off in your clinic and destroying your equipment, to snow storms …

  • The Ultimate ICD-10 FAQ: Part Deux Image

    articleSep 24, 2015 | 16 min. read

    The Ultimate ICD-10 FAQ: Part Deux

    Just when we thought we’d gotten every ICD-10 question under the sun, we got, well, more questions. Like, a lot more. But, we take that as a good sign, because like a scrappy reporter trying to get to the bottom of a big story, our audience of blog readers and webinar attendees aren’t afraid to ask the tough questions—which means they’re serious about preparing themselves for the changes ahead. And we’re equally serious about providing them with …

  • The Ultimate ICD-10 FAQ Image

    articleSep 1, 2015 | 21 min. read

    The Ultimate ICD-10 FAQ

    Yesterday, we hosted the largest webinar in WebPT history . Thousands of rehab therapy professionals attended the live session, which focused on ICD-10 coding examples . As expected, we received a lot of questions. Below is a collection of the webinar’s most frequently asked questions. The Seventh Character Craze What is the seventh character? The seventh character didn’t exist in ICD-9 , so it’s caused a great deal of confusion. Essentially, it’s a mechanism for applying greater …

  • Pro-Bono Work: The Good, The Bad, and The Billing Image

    articleJul 20, 2015 | 7 min. read

    Pro-Bono Work: The Good, The Bad, and The Billing

    We’re all taught at a young age that it’s better to give than to receive. This saying helps children develop perspective, and even as adults, few people would argue against the moral truth of this simple axiom. In fact, I’m betting this statement really speaks to the empathetic nature of rehab therapists. Unfortunately, though, when you’re running a business (for the purposes of this blog, I’m referring to a private practice outpatient therapy clinic), you really need …

  • The Startup Clinic's Guide to Private Practice PT Billing Image

    articleJul 1, 2015 | 6 min. read

    The Startup Clinic's Guide to Private Practice PT Billing

    Is your relationship with billing complicated at best? I get it.  Billing for private practice physical therapy  can seem daunting, especially in light of ever-changing regulations. But unless you own a strictly cash-pay clinic, you can’t practice—or get paid—without it. I’m not asking you to love billing, but to help your clinic succeed, you need to understand it. Here’s how to get started: Get credentialed If you haven’t already gotten credentialed, you’ll need to start here.  Being …

  • Wave Goodbye to Waivers: The Case for Consistent Copay Collection in PT Image

    articleApr 14, 2015 | 9 min. read

    Wave Goodbye to Waivers: The Case for Consistent Copay Collection in PT

    If you’re a private practice physical therapist or clinic owner, I’m willing to bet you—and your staff—have had more than one uncomfortable copay conversation at your front desk. After all, copays for physical therapy are often astronomical compared to those for other healthcare services—especially considering that many PT patients require multiple treatment sessions per week. Still, no matter how tough—or awkward—it is to collect those payments upfront, it’s imperative that you take a page from Nike and …

  • Be Safe, not Sorry: HIPAA-Compliant Email Marketing for Private Practice Image

    articleMar 25, 2015 | 6 min. read

    Be Safe, not Sorry: HIPAA-Compliant Email Marketing for Private Practice

    Few tech inventions have endured the way email has. We’ve been checking our virtual inboxes for decades, and the basic concept hasn’t really evolved—you send emails; you get emails. According to this email marketing stats infographic , 95% of online consumers use email, and 91% of them check their accounts once a day. If we surveyed those email-checkers, they’d probably tell us that the bulk of their received messages look a lot like the snail mail taking …

  • ICD-10 FAQs Image

    articleFeb 28, 2015 | 6 min. read

    ICD-10 FAQs

    We recently hosted a webinar focused on helping PTS, OTs, and SLPs prepare for the ICD-10 switch. We got a lot of questions—so many, in fact, that we decided to organize the most common ones into an easy-to-reference blog post. Read on to find the answers to all your burning ICD-10 queries. Don’t see your question? Post it in the comments section below, and we’ll find you an answer. Does ICD-10 affect CPT codes? According to this …

  • Social Media, HIPAA, and You Image

    articleSep 11, 2014 | 5 min. read

    Social Media, HIPAA, and You

    At this point, who doesn’t use some form of social media?  I’m not very technologically savvy, but even I have social media accounts—they’re great for staying in touch with my family on the west coast. Of course, when it comes to how I use my personal account, I still must use discretion regarding what I post. For example, I have a Labrador retriever. We brought her to the beach with us for vacation, and she loves to …

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