• Founder Letter: To Future #FreshPTs Image

    articleSep 8, 2016 | 8 min. read

    Founder Letter: To Future #FreshPTs

    It’s September, which means the weather’s cooling down, pumpkin-flavored everything is now available, and students—including future physical therapists—are heading back to school. If you’re in PT school right now, then this letter goes out to you, because the industry that you’re about to step into isn’t your grandparents’. It’s not even your parents’. A lot has changed over the last two decades—hell, even the last few years. So, as you wrap up your formal education and join …

  • Founder Letter: We Are Not a Commodity: The Value of Physical Therapists vs. Physical Therapy Image

    articleAug 9, 2016 | 6 min. read

    Founder Letter: We Are Not a Commodity: The Value of Physical Therapists vs. Physical Therapy

    “I’m going to physical therapy.” Whenever anyone—a friend, a colleague, or even a family member—says this to me, I feel a twinge of disappointment. I know, it sounds crazy coming from me; I am a physical therapist, after all. But that is precisely the reason behind my discontent: I am a physical therapist—a doctorate-level medical professional with the skills and education necessary to diagnose, treat, and coordinate care for my patients. I am not some nameless, faceless …

  • Founder Letter: The 8 Toughest Things You'll Have to Do as the Boss Image

    articleJul 7, 2016 | 9 min. read

    Founder Letter: The 8 Toughest Things You'll Have to Do as the Boss

    Whether you manage one or two employees, or sit at the helm of a multi-clinic chain, being the boss is challenging. And based on what I’ve learned in my own experience as both a clinic director and a tech executive, being a good boss is as much about leaning into the tough situations as it is letting go of what we can’t control. So, what difficult scenarios have I had to lean into—and let go of? Here …

  • Founder Letter: Should You Trim Practice Expenses? Image

    articleJun 7, 2016 | 9 min. read

    Founder Letter: Should You Trim Practice Expenses?

    Managing a practice isn’t easy, and it’s natural to be overwhelmed by the pressure to cut costs and boost your bottom line. What I learned in my experience as a multi-clinic director, though, is that it’s actually possible to improve your cash flow without resorting to trimming expenses. I’m not saying it won’t be challenging; but, it is doable. You simply have to look at managing your cash flow in a new way. For me, that meant …

  • Founder Letter: 3 Ways Your Practice is Losing Money Image

    articleMay 5, 2016 | 7 min. read

    Founder Letter: 3 Ways Your Practice is Losing Money

    Much like the patients you treat, your practice can appear healthy on the outside despite significant internal issues. And when those issues are money-related, the consequences can be deadly. If your practice already is in the red, you know you’ve got some pretty serious cash flow problems. But even if you’re in the black every month, you may still be washing dollars down the drain. While there are myriad ways your practice might inadvertently be losing revenue, …

  • 3 Things You’ve Gotta Know About Running a PT Practice Image

    articleApr 7, 2016 | 8 min. read

    3 Things You’ve Gotta Know About Running a PT Practice

    As physical therapists, we’re observant. We closely examine movements, attentively listen to patient complaints, and expertly read between the lines. Unfortunately, though, we don’t always give that level of attention to the non-clinical stuff. Because while we’re expert empathizers, we’re not the strongest scrutinizers. And when it comes to business, you need to scrupulously scrutinize. I worked as a physical therapist for more than 15 years, and I spent a good portion of that time as a …

  • Founder Letter: Why Data is Only One Part of the Value Story Image

    articleMar 9, 2016 | 7 min. read

    Founder Letter: Why Data is Only One Part of the Value Story

    Over the past several months, I’ve talked a lot about how therapists can prove their value (namely, through tracking outcomes data ). But, even though data provides the value proof we need, it’s not the end of the story. It’s up to us to turn that data into something meaningful—something we can act on that will actually help us demonstrate the value of our care. And that means using data in conjunction with defensible documentation to inform …

  • Founder Letter: Why I’m Betting on Outcomes Image

    articleFeb 4, 2016 | 5 min. read

    Founder Letter: Why I’m Betting on Outcomes

    I’m not much of a gambler. Some folks enjoy the rush that comes with putting all their chips on the table and risking everything on a single roll of the dice. Well, no offense to all you card sharks out there, but if I’m going to go all in, it better be on something I’m pretty darn sure of. So, when I say I’m betting on outcomes, you know I’m not bluffing. In fact, I’m 100% confident …

  • Year of the Monkey? More Like Year of Metrics Image

    articleJan 7, 2016 | 7 min. read

    Year of the Monkey? More Like Year of Metrics

    Welcome to 2016! As we kick off another year of informative blog content, the Chinese zodiac calendar also resets—and 2016 is the Year of the Monkey. Those born in monkey years—including yours truly—are said to possess such character traits as cleverness and curiosity. We monkeys are playful, and we thrive on challenge. The monkey is just one of 12 Chinese zodiac signs, though, and each sign has its own characteristics. (You want to research your sign now, …

  • Founder Letter: 6 Predictions for 2016  Image

    articleDec 3, 2015 | 10 min. read

    Founder Letter: 6 Predictions for 2016

    According to Merriam-Webster , a prediction is “a statement about what will happen or might happen in the future.” I don’t know about you, but when I think about what’s in store for our industry, I’m not satisfied with applying that definition to my hopes for the future. Why? Because I’m about more than just making statements; I’m about taking action. So, how do we take steps to improve our bottom lines, the quality of our care, …

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