• Founder Letter: Out of Pocket, Out of Luck: Why Patients Can't Always Pay Cash—And Why PTs Should Care Image

    articleAug 2, 2017 | 6 min. read

    Founder Letter: Out of Pocket, Out of Luck: Why Patients Can't Always Pay Cash—And Why PTs Should Care

    In a perfect world, health care wouldn’t need reform; patients would have access to quality, affordable care and providers would be paid well for their services without having to jump through onerous—and numerous—regulatory hoops to minimize the potential for fraud and abuse. But we don’t live in a perfect world, which is why patients and providers—including PTs, OTs, and SLPs—are understandably frustrated with the status quo. To gain a better understanding of the state of rehab therapy …

  • 6 Things I Wish Anyone Would Have Told Me About Being a PT Image

    articleJul 26, 2017 | 7 min. read

    6 Things I Wish Anyone Would Have Told Me About Being a PT

    I realized I wanted to be a physical therapist after experiencing—and rehabbing—a knee injury while playing collegiate basketball. But until I actually became a PT, I didn’t understand what it really meant to practice physical therapy. A physical therapist not only treats a patient’s injury; he or she treats the whole person. And if that PT is in private practice, he or she also is trying to run a business while staying on top of changing market …

  • Founder Letter: Ask and You Shall Perceive: Why Every Rehab Therapist Must Track NPS Image

    articleJul 6, 2017 | 10 min. read

    Founder Letter: Ask and You Shall Perceive: Why Every Rehab Therapist Must Track NPS

    Oh, the Net Promoter Score ® (NPS®)—a simple customer loyalty metric that packs a meaningful punch. So, how likely is it that your patients would recommend your services to a friend? If you don’t know the answer to this question, then it’s safe to say you’re not tracking your NPS , which means you’re missing out on a veritable goldmine of mission-critical information about how your practice is performing from your patients’ perspective. And that’s a pretty …

  • Founder Letter: The Secret to Hiring the Right People in Your Practice Image

    articleJun 7, 2017 | 12 min. read

    Founder Letter: The Secret to Hiring the Right People in Your Practice

    Sometimes, the hunt for talent can feel akin to searching for a mythological creature. Other times, you’re forced to make a decision between two (or more) well-qualified candidates. And then there are the times you hire someone thinking they’re the right fit, only to have that relationship implode a few months down the line. Bringing the wrong people onboard can cause irreparable damage to a clinic’s morale. And when that happens, filling vacant positions will be the …

  • Founder Letter: 3 Processes Your PT Practice Needs to Get Paid Image

    articleMay 4, 2017 | 6 min. read

    Founder Letter: 3 Processes Your PT Practice Needs to Get Paid

    As a practicing PT, OT, or SLP, you’re a businessperson—whether or not you want to consider yourself one. After all, in order to be successful in your practice, you must understand—and apply—the principles of business, including the fundamentals of process as well as profit and loss (P&L) statements. It’s the only way you’ll be able to keep your clinic’s lights on and bring home enough money to keep doing what you love. With that in mind, here …

  • Founder Letter: What I Wish I'd Known Sooner About Running a Private Practice Image

    articleApr 6, 2017 | 6 min. read

    Founder Letter: What I Wish I'd Known Sooner About Running a Private Practice

    Every experience—whether it be a success or a so-called failure—is a learning opportunity. It’s a chance to grow, a chance to know more about yourself as well as whatever it is that you’re trying to accomplish. That being said, I’m all about tipping the scales in the direction of success—and that often entails absorbing all I can from those who have embarked on a similar journey before me. So, in the spirit of sharing wisdom, below are …

  • Founder Letter: Too Big to Scale: The Fallacy of One-Size-Fits-All Software Image

    articleFeb 7, 2017 | 7 min. read

    Founder Letter: Too Big to Scale: The Fallacy of One-Size-Fits-All Software

    If we’re truly moving closer to a value-based model—and I think most healthcare leaders would agree that we are—then we, as providers, must become laser focused on what’s best for our patients. For a long time, we resisted the call to adopt technology in our practices for that very reason—and some of us still are. But, the software we use doesn’t have to be a barrier to patient care. In fact, the bond between technology and optimal …

  • Founder Letter: 4 Predictions for PTs, OTs, and SLPs in 2017 Image

    articleJan 5, 2017 | 15 min. read

    Founder Letter: 4 Predictions for PTs, OTs, and SLPs in 2017

    Last year, I laid out a handful of predictions for 2016 —and what do you know? Most of them were spot on. In fact, much of what I covered—think interoperability, the importance of data collection, payment reform, and the push toward private practice consolidation—are all holding strong and will surely continue into 2017 (well, barring any unforeseeable curveballs to the state of health care as we know it, that is). In the meantime, though, here’s what I …

  • Founder Letter: My Evaluation of the New PT and OT Eval Codes Image

    articleNov 3, 2016 | 5 min. read

    Founder Letter: My Evaluation of the New PT and OT Eval Codes

    Over the last several years, healthcare providers in general—and rehab therapists, specifically—have been hit with a seemingly constant barrage of regulatory requirements. And the vast majority of these initiatives—PQRS, functional limitation reporting, MPPR, ICD-10, and the like—have either: Had a direct negative impact on our payments, or Forced us to devote extra time to satisfying the criteria of the requirements—with zero compensation for that time. So, it should come as no surprise that the rehab therapy community …

  • Founder Letter: Is the World Ready to #ChoosePT? Image

    articleOct 4, 2016 | 9 min. read

    Founder Letter: Is the World Ready to #ChoosePT?

    Fall is officially here—and all across the country, people are enjoying cozy sweaters, crisp mornings, and pumpkin spice lattes. For those of us in the physical therapy space, fall brings another exciting seasonal ritual: National Physical Therapy Month (NPTM) . Each October, the PT community—led by the APTA—unites around a specific theme as we celebrate and promote our profession. In an effort to bring even more attention to its #ChoosePT campaign, the APTA has decided to make …

Pages

Achieve greatness in practice with the ultimate EMR for PTs, OTs, and SLPs.