founder letter Archives | Page 2 of 7 | WebPT

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Founder Letter: What to Do About MIPS in 2019

As 2019 looms, we’ve been getting a lot of questions about Medicare’s Merit-Based Incentive Payment System (MIPS)—specifically, whether or not all physical, occupational, and speech therapists need to report and, if there is a penalty, how to avoid it. These are both great questions—and luckily, fairly easy ones to answer.

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Founder Letter: The Real Root of the PT Brand Problem

Here at WebPT, we’ve been busy analyzing the results of our second annual state of rehab therapy survey—and it turns out that the patient retention problem is even worse than we thought (and we thought it was pretty bad). According to our data, only about 10% of patients—one in ten—actually complete their entire course of care. And this is only the tip of a very problematic iceberg for our industry—because when we don’t retain our patients

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Founder Letter: In Their Shoes: How Our Patients Define Value

You’ve undoubtedly heard this sage piece of advice before: other people’s opinions of you seldom matter. But, as a physical therapist, I have to take that bit of wisdom with a grain of salt, because when it comes to your patients’ opinion, making a positive impression is crucial.

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