• Protecting Patient Data: Lessons Learned from the Anthem and Equifax Data Breach Settlements Image

    articleOct 10, 2019 | 6 min. read

    Protecting Patient Data: Lessons Learned from the Anthem and Equifax Data Breach Settlements

    Before 2015, data breaches were mostly confined to retail businesses. However, as more patient information becomes digitized, big data breaches are becoming more common in health care. And hackers don’t discriminate; they target organizations of all types and sizes, ranging from big hospitals to small private practices. So, is there anything a small-to-medium-sized physical therapy practice can do to reduce the risk of a data breach? Performing a HIPAA risk assessment is an excellent first step.  No …

  • Even Small Practices Face Cybersecurity Threats and Government Scrutiny Image

    articleSep 10, 2019 | 4 min. read

    Even Small Practices Face Cybersecurity Threats and Government Scrutiny

    As exhibited in the news items below, small practices are not immune to HIPAA scrutiny by the federal government’s Department of Health and Human Services (DHHS)—as investigated by their enforcement agency, the Office of Civil Rights (OCR). Potential violations may be reported to these agencies through complaints by individual patients or through OCR-initiated audits.  April 2, 2019: “Michigan Practice Forced to Close Following Ransomware Attack” According to this article , when ransomware encrypted the computer system at …

  • CMS Audits: Who, What, and Why Image

    articleSep 6, 2019 | 10 min. read

    CMS Audits: Who, What, and Why

    This post comes from Ascend 2019 speaker Mary R. Daulong, PT, CHC, CHP, President and CEO of Business & Clinical Management Services, Inc. Want to see Mary speak about audits during a live interactive session? Register for Ascend here . Curious about the rest of the speaker lineup? Check it out here . Does it seem like there have been more audits of therapy documentation and billing recently? It is not a figment of your imagination ; …

  • 4 Tactics to Reduce Business Associate HIPAA Risk  Image

    articleSep 5, 2019 | 6 min. read

    4 Tactics to Reduce Business Associate HIPAA Risk

    Here’s a scenario I hope you never have to face: your small physical therapy practice hires a third-party billing company to manage your billing operations. Then, that billing company experiences a massive data breach affecting more than 1,000 of your patients. Because the billing company didn’t have an information security or compliance program in place, it was not aware of the breach for more than six months. Unfortunately, the billing company also did not have insurance, so …

  • FAQ: Physical Therapy Billing Live Q&A Image

    articleAug 30, 2019 | 51 min. read

    FAQ: Physical Therapy Billing Live Q&A

    Earlier this week, Heidi Jannenga, PT, DPT, ATC—WebPT’s Co-Founder and Chief Clinical Officer—and John Wallace, WebPT’s Chief Business Development Officer of Revenue Cycle Management, paired up to answer rehab therapists’ most burning billing questions during a live Q&A-style webinar . And, boy, did we get a lot of great ones. So many, in fact, that we couldn’t possibly get to them all live, so we created this massive post-webinar post (our biggest yet) with the most commonly …

  • What is Defensible Documentation? Image

    articleNov 20, 2018 | 7 min. read

    What is Defensible Documentation?

    We get it: no one actually enjoys documentation. It can be cumbersome and time-consuming—not to mention frustrating. Unfortunately, though, for a PT, OT, or SLP, defensible documentation is a necessary evil. It’s a good thing, then, that technology can help make the entire process smoother—and that there are resources available to help you ensure your documentation meets all defensibility standards. But, what are those standards? What, exactly, is defensible documentation? In short, it’s documentation that not only …

  • Common Questions from Our Medicare Open Forum Webinar Image

    articleOct 25, 2018 | 43 min. read

    Common Questions from Our Medicare Open Forum Webinar

    Earlier this week, WebPT President Dr. Heidi Jannenga, PT, DPT, ATC, teamed up with Rick Gawenda, PT—President and CEO of Gawenda Seminars & Consulting—to host a Medicare Open Forum . As expected, we received more questions than our Medicare experts could answer during the live session, so we've provided the answers to the most frequently asked ones below. Don't see the answer you're looking for? Post your question in the comment section at the end of this …

  • 7 Things to Do When Medicare Requests Your Patient Records Image

    articleOct 10, 2018 | 5 min. read

    7 Things to Do When Medicare Requests Your Patient Records

    October is finally upon us, which means it’s time for spooky memes , pictures of Corgis in costumes , trick-or-treating, and a scary story or two. If you’re a physical therapist, occupational therapist, or speech-language pathologist, though, there are few tricks more bone-chilling than the prospect of a Medicare audit . But, here’s a treat: being audited by Medicare doesn’t have to be a fright fest. Just make sure you follow these tips: 1. Have a procedure …

  • What is an Ethics and Compliance Program, and Why is it Important to Rehabilitation Providers? Image

    articleSep 11, 2018 | 7 min. read

    What is an Ethics and Compliance Program, and Why is it Important to Rehabilitation Providers?

    In a recent blog post , Veda Collmer (Chief Compliance Officer at WebPT) summarized seven elements of an effective compliance program. In this post, we will add detail around the origins, elements, and mechanisms of ethics and compliance programs. What is a Compliance and Ethics Program? A compliance program is a set of policies and procedures that a company puts in place to avoid violating laws and/or government regulations, thus protecting the company or brand. These policies …

  • Code This, Not That: How to Maximize Your PT Billing by Using the Right CPT Codes Image

    articleAug 21, 2018 | 4 min. read

    Code This, Not That: How to Maximize Your PT Billing by Using the Right CPT Codes

    Physical therapy billing is equal parts art and science. On one hand, we want our codes to accurately represent the services we have provided, but on the other, we want to generate maximum reimbursement—while avoiding the risk of fraudulent billing . While compliance experts might be able to code like ninjas without breaking a sweat, the rest of us often struggle to walk the billing and coding line. Using CPT codes to their fullest is a great …

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