accounts receivable Archives | WebPT

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FAQ: Physical Therapy Billing Live Q&A

Earlier this week, Heidi Jannenga, PT, DPT, ATC—WebPT’s Co-Founder and Chief Clinical Officer—and John Wallace, WebPT’s Chief Business Development Officer of Revenue Cycle Management, paired up to answer rehab therapists’ most burning billing questions during a live Q&A-style webinar.

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Common Questions from Our PT Billing Open Forum

Last week, WebPT’s trio of billing experts—Dr. Heidi Jannenga, PT, DPT, ATC/L, WebPT President and Co-founder; John Wallace, PT, MS, WebPT Chief Business Development Officer of Revenue Cycle Management; and Dianne Jewell, PT, DPT, PhD, WebPT Director of Clinical Practice, Outcomes, and Education—hosted a live open forum on physical therapy billing.

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Aging Out: A/R Basics for Rehab Therapy Practices

Some folks say the best things in life are free. While that may be true in many cases, in a rehab therapy practice, the best things (like keeping the lights on, for instance) require cash money. But as any practice manager or biller knows, cash flow from paid claims isn’t always consistent.

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Is It Time to Outsource? [Quiz]

Ah, billing: Can’t stand it, can’t practice without it. Most providers have a complicated relationship with billing—and that’s understandable. There’s a lot to manage, even if you have a team of billers handling the day-to-day tasks. And if you’re in charge of that, too, you may be feeling overwhelmed. So, is it time to outsource your billing process to a third-party vendor?

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Billing Service Traps: When Low Rates Are Too Good to be True

Billing your patients and payers is the only way you make money as a provider, but billing also comes at a cost—and some clinics using an RCM service pay a higher price than others. I’m not just talking about blatantly high rates. While rates as high as 12-15% should make you run for the hills, low rates of merely 3-4% are also cause for concern. As noted in this Pulse article, low rates often indicate incomplete RCM services.

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